Etrali have been creating innovative trading solutions for the last 50 years, empowering business transformation and meeting ever changing market requirements. Part of our strategy is to develop cloud based solutions for the financial markets. Our mobile recording offering is the first step to comply with the Dodd-Frank regulation
Since March 2013, the US Dodd–Frank Wall Street Reform and Consumer Protection Act requires that the definition of trading conversations includes mobile calls.
This regulation applies not only to US-based financial institutions, but also to any financial organisation that trades with the USA, regardless of their physical location.
This US regulation has created a need for global compliance policies for mobile recording.
Our premium service streamlines global policy implementation by providing local mobile services to traders with a unique call capture and a dedicated customer service programme.
GLOBAL COMPLIANCE, BEST USER EXPERIENCE
Etrali Trading Solutions - Mobile Recording
Etrali Trading Solutions partners with Natterbox to provide a cloud based, app-free mobile recording solution that delivers effective, stress-free regulatory compliance. Its trusted and proven cloud-based technology is used by top tier banks and smaller institutions for regulatory compliance.
SERVICE DESCRIPTION
CALLNETWORK CAPTURE
FLEXIBLE STORAGE
COMPLIANCE
Caller/Callee and Recorded mobile
Mobile recording platform
Private cloud or on-site
Search, Replay and Analytics
COMPLY WITH CONFIDENCE
Etrali Trading Solutions - Mobile Recording
ONE STOP-SHOP DELIVERY
Etrali Trading Solutions one-stop-shop offering is designed for all market trading requirements, to facilitate the implementation of global compliance with FCA and Dodd-Frank into customer organisations. It includes:
global coverage
voice capture
flexible storage options
device management
device agnostic with zero change in user experience
compatibility with mobile devices
mobile plan; airtime data
Etrali Trading Solutions premium service helps customers with the entire process for implementing a global mobile compliance policy, and delivers first-rate global customer care including:
device management
local mobile number portability
integration of customer on-premise recorders
We have proven experience with the integration of NICE products, and ensure that mobile recording integrates seamlessly with NTR.
our ‘Concierge service’ for complete support with service deployment. We provide customers with a mobile fleet with strong project management of SIM cards swap, device configuration, and number portability
global support, local services - including 24/7 monitoring and 99.99% monthly service availability, as well as permanent access to records
PREMIUM SERVICE
Etrali Trading Solutions offers local and global flexible contract management.
Our services are avaliable:
in the UK with Everything Everywhere
from June 2013 in the US
we will rollout service availability soon in the following areas: Hong Kong, Singapore, Japan, Australia, China, France, Germany, Nordics
SERVICE AVAILABILITY
Etrali Trading Solutions offers the most extensive coverage across the globe.
We have developed strong partnerships with local compliant mobile operators to extend service coverage even further.
SERVICE COVERAGE
fully compliant with global regulations offering global coverage
highly secured, encrypted recording
applicable to any mobile device
flexible recording storage options - cloud-based or on-premise
seamless experience for the user with no impact on call quality, with no delay in making or receiving calls
simplified IT management with seamless integration to customer on-site recording solutions
fully managed services - 24/7 monitoring and 99.99% monthly service availability, along with permanent access to records
flat fee per user
trusted integration in our data centres for easy installation and rapid scalability
KEY BENEFITS
300,000 recorded channels worldwide
8000 mobile recording users
exclusive partnership with Natterbox
platinum certified partner of NICE
team of experts dedicated to trading solutions
local presence in 50 countries
service coverage within 200 countries
WHY CHOOSE ETRALI TRADING SOLUTIONS?
Etrali Trading Solutions is a leading provider of convergent voice and electronic trading infrastructure and services for the financial communities. Our company is supported by a global partner network of distributors in 50 countries offering customers round the clock service. Founded in 1965, Etrali Trading Solutions has longstanding experience in the trading industry and brings innovative solutions and the highest quality services focusing on building long-term partnerships with customers. It provides optimised solutions over its dedicated trading network to a community of more than 2000 network member organisations, encompassing buy-side and sell-side institutions and trading venues. Etrali Trading Solutions also offers state of the art, flexible, unified voice trading solutions and compliance products including mobile recording and business continuity capabilities.
ABOUT US
To learn more about how our mobile recording service can help you comply with confidence, contact:
[email protected] or for more information, visit: www.etrali.com