Transcript
Page 1: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

Agency  OasisBig  Data  magicians  by  day....

Page 2: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

Audience  Poll

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Page 3: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

Why  use  Big  Data?

61% Of  retailers  say  that  personaliza>on  is  the  MOST  IMPORTANT  aspect  of  an  interac>ve  experience

$77BILLION

Will  be  spent  on  interac7ve  marke7ng  by2016

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Dissec>ng  Audiences

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Page 5: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

Iden>fy  the  Profiles

CRAZIES SMARTIES CASSONOVAS BRUTES SKEPTICS

DANCERS PARTIERS ITCHIES CREEPERS SCREAMERS

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Page 6: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

Make  Educated  Guesses

x x x x x x x x x x

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x x x

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Brains

Water

Beer

Young  Adult

Injured

Loners

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Page 8: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

Welcome  to  Your  Persona  Group

Trick TreatNaughty

Nice

Adult  costumeseeker

Planning  aparty  foradults

Kids  costumeseeker

Planning  aparty  for  kids

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Page 9: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

How  do  we  use  Big  Data?

Altering  the  user  experience  in  response  to  predicted  or  expressed  user  preferences:

-­‐ Explicitly-­‐ Implicitly

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Page 10: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

Welcome  to  Your  Persona  Group

Trick TreatNaughty

Nice

Adult  costumeseeker

Planning  aparty  foradults

Kids  costumeseeker

Planning  aparty  for  kids

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Page 11: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

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Page 12: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

Trick  or  Treat?

Trick TreatNaughty

Nice

Adult  costumeseeker

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Page 13: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis
Page 14: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis
Page 15: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

Trick  or  Treat?

Trick TreatNaughty

Nice

Planning  aparty  foradults

N

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Page 17: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

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Page 18: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

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Page 19: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

Trick  or  Treat?

Trick TreatNaughty

Nice Kids  costume

seeker

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Page 20: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

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Page 21: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

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Page 22: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

Trick  or  Treat?

Trick TreatNaughty

Nice Planning  a

party  for  kids

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Page 25: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

Are  you  ready  to  use  Big  Data?

Data  reali7es– Conduct  a  data  inventory– Where  are  you  geZng  your  data?– Does  your  data  analysis  match  your  audience  segments?

– Can  you  match  your  data  against  your  content?– Set  up  content  “trigger  points”

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Page 26: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

Are  you  ready  to  use  Big  Data?

PlaGorm  and  Hos7ng  reali7es  (IT)– Is  your  site  dynamic  (Applica>on  code  driven)?– Is  your  site  content  database  driven?– Can  your  site  query  Big  Data?– Content  management  systems  have  evolved  to  include  decisioning  capabili>es

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Page 27: #MITXData "The Secret Sauce to Manageable Personalization: Small Steps, Big Impacts" presented by Agency Oasis

When  does  it  get  creepy?  

• Are  you  pregnant?• Take  queues  from  real  life

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Implementa>on  Op>ons

• Base  needs

• Intermediate  Approach  

• Advanced  Approach

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Internal  Resources

• Skill  Set• Time  dedica7on

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What  do  we  do  when  we  are  wrong?  

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Q&A

Thank  you


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