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Brief WSCA summary Rates Fuel Reservations Billing options FAQ’s Contact Information Base Rate Information as of October 2010
WSCA
Western States Contracting Alliance (WSCA) 3 year agreement
Effective August 20, 2010 for the State of Missouri
Missouri State University is participating through a Cooperating Purchasing clause in the contract
Average rate reduction of 15% on daily rentals
WSCA- Rate Inclusions Set rate plan nationwide (geographic surcharges
apply in some locations)• Enterprise and National identical rate and surcharge
cities Rates include Collision Damage Waiver (CDW)
and Supplemental Liability (SLP) protection on all vehicle classes• DO NOT PURCHASE EXTRA COVERAGE IT IS
INCLUDED IN THE RATE Mileage is capped at 2500 miles per rental up to
30 days, $0.20/per mile after that 18-20 year old drivers allowed to rent for business
use only up to a Full Size Car
15 Passenger Vans
Not included under state contract Must purchase Collision Damage Waiver
and Liability Coverage from Enterprise Contact Amanda Labarge for reservations
at 417-832-1494 or [email protected]
Fuel
Rental should start with a full tank, and brought back with a full tank
Fuel Discrepancies: Enterprise will charge “pump price” to refill to original amount to be added to the rental agreement• Example: rental starts with ¾ tank and brought
back with ½ tank. Enterprise will only charge the amount it takes to fill back to ¾ tank not to full, in this case only ¼ tank.
Reservations
Reservations can be made 1 of 3 ways:• Calling the local rental branch• Calling the Reservation Center at 1-800-Rent-
a-Car (1-800-736-8222)…Must provide your departments billing account number or use account XZ51W99 and pay with personal credit card at the time of rental
• Or by going to Enterprise.com® and entering your department account number and PIN*
– *Provided the Billing Account is setup
New Contract Updates
Charges start at the time when contract is written• No early starts or jump starts
Charges stop when the vehicle is returned to Enterprise• Hourly rates will be enforced up to 3 hours• Overnight/weekend returns
– Charges stop on morning of next business day
No Delivery options We’ll Pick You Up for Free
Billing
Procurement cards not accepted Two Billing Options
• Personal Credit Card• Nationwide Direct Billing
Personal Credit Card• Used at the time of rental• Must submit back to Missouri State University
for reimbursement
Billing – Nationwide Direct Billing
Good at all Enterprise locations No credit card required at time of rental Allow 7 business days for establishment Contact Josh Lambert by email to request
billing account• [email protected]
In Case of a Non-Injury Accident
Insurance card is located either above the passenger side sun-visor OR in the glove box
Contact the location where the vehicle was rented
OR Contact roadside assistance on the pack
of your rental agreement
FAQ’s
What if the account I use currently doesn’t work?• Your account number may have changed,
contact Josh Lambert via phone or email How do I create a billing account?
• Contact Josh Lambert via email What if I need Roadside Assistance
• On the back of your rental agreement there is number for roadside assistance. Dispatch fees will apply if service is called out and will be billed to your rental invoice.
Important Contacts General Service Questions
• Enterprise Branch (Sunshine)• 417-832-9470 *
Billing Set up and Contract Questions • Josh Lambert [email protected]• 417-868.8855
Passenger Vans• Amanda Labarge• 417-832-1494
Billing Questions, receipts, extensions• Charlene [email protected]