Mentorship: How to build an effective Mentorship Program to Increase Employee Engagement and Propel Business GoalsANGIE VINCENZO, DIRECTOR OF MENTORSHIP PROGRAMS &SHAWN MINTZ, PRESIDENT MENTORCITYWEST TORONTO CHAPTER OF THE HRPANOVEMBER 8TH, 2017 WEBINAR
Overview
1
Why mentorship programs are critical for your organization's success in changing times
2
-How to create an effective mentorship plan tied to your organizational goals and objectives.
3
-How to foster support for the plan at every level of the organization though selling the program to organizational leaders
4
-About leading technologies that can support excellence in mentorship and enable your program to thrive
5
-How to develop a mentoring culture by incorporating mentorship into your orientation program and performance review programs
Why mentoring programs are important to your organization’s success in changing times
Mentoring Characteristics
Mentoring characteristics: Relationship crosses job
boundaries- takes place outside a line of manager-employee relationship, agreed upon between the mentor and the mentee
A meeting between two people who have an equal willingness to share and learn
Is career focused or focuses on professional development that may be outside a mentee’s area of work
Relationship is personal- a mentor provides both professional and person support
Relationship may be initiated by a mentor or created by the organization
Mentoring Mentoring- a partnership with both parties
play equal roles in the relationship Both mentoring and coaching are
tools that help individuals and organizations reach their potential. Though related, they are not the same. A mentor may coach, but a coach is not a mentor. Mentoring is about relationships while coaching is functional. There are some important differences between the two:
Mentoring is usually part of a development plan and forms a part of a longer-term professional path, to open doors, share experiences and widen networks. It is less “defined” that the outcomes specified for coaching.
Coaching is usually an intervention designed to assess and improve a particular area (often performance related) and concentrates on specific goals with clear outcomes.
Business needs for
mentoring
Increases employee engagement
Decreases employee turnover
Transfers knowledge
Develops employees competencies and leadership abilities
Onboards employees
Assists with career development
Succession planning
Diversity and inclusion
Why it works 75% of executives point to mentoring as playing a key
role in their success. (ATD) Mentors and mentees were promoted five to six times
more often than those not in a mentoring program (Gartner)
72% increase in staff retention rates for mentees and 69% for mentors (Gartner 2006)
Managerial productivity increased by 88% when mentoring was involved, versus only a 24% increase with training alone (ATD)
38% of young people and 47% of boomers wished their employers provided more mentoring (Decima Poll, 2011)
Creating an
effective mentoring
program
Identify business case and how to track results
Embed into culture
Have program ambassadors and staff resources
Define participants
Two communication plans
Match making
Orientation / training sessions
Incentives and recognition
Add some structure to your program
Selling mentoring to senior management
Present current business issue that can be solved through mentoring High employee turnover rates within the first year
Identify how the ROI can be measured Cost savings of retaining employees and not
onboarding a new employee Discuss investment required such as staff resources and
mentoring software Staff members time and the mentoring software cost
may be less than the costs of an employee leaving, recruiting a new employee and onboarding them
Benefits of using mentoring software
Saves time and money as employees can self-select their own mentor vs. using an excel spread sheet to manually match participants
Provides employees with structure, resources, tools and reminders throughout their mentoring relationship
Collect analytics about employees (e.g. strengths, areas of development, languages, etc.)
Track the progress of mentoring relationships (e.g. goals set and achieved, mentoring agreements, program evaluations, etc.)
Onboarding employees with mentoring
Fast track the onboarding process by connecting mentees to a mentor who can: Discuss the work place culture
Provide insights on moving initiatives forward
Make introductions to help new employees develop their internal network
Answer questions and concerns
Trouble shoot any issues that the new employees are facing
Creates a greater bond and loyalty to the organization
Helps employees to thrive in their new role at a quicker rate
How MentorCity Works
Mentorship Culture Aligned with Performance Metrics
Embed into Mission, Vision & Strategy Linked to business operational goals both short
and long term Tangible metrics that meet organizational
objectives Learning and Growth- adapt to change, cross
cultural learning, inclusive, diversity, ensure adequate skills and motivation
West Toronto HRPA
Mentorship-How it works
The goals of the West Toronto HRPA Mentorship program are to
Create a community of practice within the Chapter
Facilitate better access to profiling current members of the chapter’s skills and abilities
Help to build stronger sense of HR community partners
Help change behaviours by bridging the gap between personal views and workplace perspectives
Share perspectives by presenting views at Chapter meetings that represent individual, group and broader cultural viewpoints
West Toronto HRPA
Mentorship-How it works
The goals of the West Toronto HRPA Mentorship program are to
Create a community of practice within the Chapter
Facilitate better access to profiling current members of the chapter’s skills and abilities
Help to build stronger sense of HR community partners
Help change behaviours by bridging the gap between personal views and workplace perspectives
Share perspectives by presenting views at Chapter meetings that represent individual, group and broader cultural viewpoints
“”
Let’s do this together!”
March 7th, 2018 @the Weston Golf
& Country ClubContact [email protected] to get mentorship working for you!