![Page 1: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/1.jpg)
Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online
Management Information System
FADZLIATON ZAINUDIN&
KAMARULZAMAN ISMAIL
Educational Technology DivisionMinistry of Education, Malaysia
39th International Association of School Librarianship (IASL) Conference
Brisbane QLD Australia27 September – 1 October 2010.
![Page 2: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/2.jpg)
Introduction
School Resource Centers in Malaysia
iQ-PSS as KPIs
Findings
Recommendations
Conclusion
Outline
![Page 3: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/3.jpg)
No. of SchoolsPrimary Secondary Total
7,685 2,237 9,922
Enrolment 3.06 mil 2.33 mil 5.39 mil
No. of Teachers
M 64,958 51,978 116,936
F 141,894 101,965 243,859
Educational Expenditure RM 2.5 bil
Schools in Malaysia
![Page 4: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/4.jpg)
2001 - 2010
2011Standard Primary School Curriculum(KSSR)
1983New Primary School Curriculum(KBSR)School Libraries became School Resource Centers
1991 - 2000 2011 - 20201981 - 19901970 – 1980
Development of Education
1987New Secondary School Curriculum(KBSM)1988Formation of ETD and network
1993Integrated Primary School Curriculum(KBSR)
1997Introduction of Smart SchoolETD as lead agency
Quality teaching-learning processes = optimizing on the use of a variety of educational resources and teaching methods
![Page 5: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/5.jpg)
Educational Technology Division
(ETD)Ministry of Education
15State Educational
Technology Divisions (STEDs)
367Teacher Activity Centers (TACs)
9,922 School Resource Centers (SRCs)
Educational Technology
Division and its network
![Page 6: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/6.jpg)
School Resource Centers
in Malaysia
Primary, 7685,
77%
Secondary, 2237,
23%
![Page 7: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/7.jpg)
Indeks Kualiti Pusat Sumber Sekolah(School Resource Center Quality Index)
1
2
3
Introduced in July 2009
A tool to measure the quality or performance of SRC
What is iQ-PSS?(http://btp.tarantula.my)
![Page 8: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/8.jpg)
iQ-PSS Main Focus
Criterias
Pysical facilities(15%)
Management (15%)
Usage (40%)
NILAM Reading program (20%)
Improvement Programs
(10%)
![Page 9: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/9.jpg)
Process-based quality management system
![Page 10: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/10.jpg)
iQ-PSS as Key Performance Indicators (KPIs)
KPIs as quantifiable metrics that reflect the performance of an organization in achieving its goals and objectives.
Characteristics
• KPIs reflect strategic value drivers to achieve organizational goals
• KPIs are quantifiable based on valid data and standards
• KPIs lead to positive actions and key to organizational success
![Page 11: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/11.jpg)
iQ-PSS Features
• The system is built based on the open-source technology
• It can cater unlimited users
• The system can be accessed simultaneously
• The system is based on web-technology
• The system has high level of security features
• Data entry processing is done by TLs online instead of filling out the instrument manually.
• STEDs and TACs officers can monitor the data entered by TLs and update the data if there is a need. They can also give suggestions and comments on SRCs under their administration
![Page 12: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/12.jpg)
iQ-PSS Features (cont…)
• STEDs and TACs officers can observe the data of all schools under their administration
• At the headquarters, ETD can use the information from iQ-PSS to decide on SRCs strategic planning and future directions
• iQ-PSS can be used to transform data into information useful for decision making. It can provide performance reports to assist in the planning, monitoring and implementation of strategy.
• iQ-PSS provides a valuable time saving benefit to the workforce of ETD and its network. Where in the past information on SRCs had to be manually processed for filing and analysis, it can now be entered quickly and easily online, allowing for faster decision making and quicker reflexes for the ETD as a whole.
![Page 13: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/13.jpg)
Scope of iQ-PSS
iQ-PSS involves the following entities:
• All schools in Malaysia
• 367 Teacher Activity Centers
• 15 State Educational Technology Divisions
• Educational Resources Management Sector
• Educational Technology Division
![Page 14: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/14.jpg)
Workflow of iQ-PSS
![Page 15: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/15.jpg)
Findings
iQ-PSS Status No. of SRCs
1. TLs’ Action Required 2604
2. Updating School Profile
by TLs259
3. Self-evaluation by TLs 722
6. Endorsed iQ-PSS 6258
Total 9843
Overall Status
![Page 16: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/16.jpg)
Findings
Status At State Level
iQ-PSS Status
STEDsNo. of
SRCs
1.
TLs’ Action
Required
2.
Updating
Info by TLs
3.
Self-
evaluation
6.
Endorsed
iQ-PSS
Johor 1129 252 47 88 742
Kedah 700 700
Kelantan 551 19 32 63 437
Melaka 304 304
Negeri Sembilan 458 156 14 59 229
Pahang 707 13 8 13 673
Perak 1083 431 124 528
Perlis 101 5 4 92
Pulau Pinang 392 392
Sabah 1271 839 83 109 240
Sarawak 1440 630 34 139 637
Selangor 907 123 8 29 747
Terengganu 481 72 27 62 320
WP Kuala Lumpur 293 64 6 32 191
WP Labuan 26 26
Total 9843 2604 259 722 6258
![Page 17: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/17.jpg)
Findings
SRCs & Locations
0 2000 4000 6000 8000
Primary
Secondary
Urban 1295 739
Rural 6357 1452
Primary Secondary
![Page 18: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/18.jpg)
Findings
SRC Infrastructure
Modified rooms
40%
Not mentioned
2%
Specially designed
rooms
42%
Modified buildings
8%
Specially designed
buildings
8%
![Page 19: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/19.jpg)
Findings
SRC Rating
214
799
1135
2015
2095
0 500 1000 1500 2000 2500
5-star
4-star
3-star
2-star
1-star
![Page 20: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/20.jpg)
Findings
SRC Rating Based on Categories
0% 20% 40% 60% 80% 100%
A
B
C
D
E
5-star 4-star 3-star 2-star 1-star
A - Physical, equipment and materials facilities (15%)
B - SRC Management (15%)
C- SRC Usage (40%)
D - Management of NILAM Reading program (20%)
E - SRC Improvement Programs (10%)
![Page 21: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/21.jpg)
Findings
Library Automation
7959, 99%
120, 1%
![Page 22: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/22.jpg)
Findings
Book Collection
0% 25% 50% 75% 100%
Primary
Rural Primary
Urban Primary
Secondary
Rural Secondary
Urban Secondary
Target Achived Target Not Achieved
![Page 23: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/23.jpg)
Findings
Teacher-Librarians’ Competencies
5917
1246
131
70
61
32
2026
0 1000 2000 3000 4000 5000 6000
Basic
Intermediate
3-month Course
1-year Course
Bachelor
Master
No Course
![Page 24: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/24.jpg)
Findings
Teacher-Librarians’ Experiences
1783
1801
1602
2893
0 500 1000 1500 2000 2500 3000
> 16 years
11 - 15 years
6 - 10 years
0 - 5 years
![Page 25: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/25.jpg)
Findings
Teacher-Librarians’ Grades
34
626
2286
15
2836
1897
385
0 500 1000 1500 2000 2500 3000
DG 48
DG 44
DG41
DGA 34
DGA 32
DGA 29
Not mentioned
![Page 26: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/26.jpg)
Findings
Teacher-Librarians’ Workloads
3284
1756
2402
439
198
0 500 1000 1500 2000 2500 3000 3500
> 20 periods
16 - 20 periods
9 - 15 periods
6 - 8 periods
< 6 periods
![Page 27: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/27.jpg)
Findings
Teacher-Librarians’ Appointments
Appointed by the
school heads,
4678, 58%
Appointed by the
State Education
Depts, 3401, 42%
![Page 28: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/28.jpg)
Recommendations
• TLs should be honest in giving the information on their respective SRCs.
• School administrators should support their respective TLs as these teachers
are the main players for the enculturation of ICT through the Smart School
concept and, the inculcation of reading habits and life-long learning.
• At the district level, TAC officers should monitor and assist the progress of
iQ-PSS implementation.
• At the state level, STED officers should coordinate the implementation of iQ-
PSS with the TAC officers. They should monitor and evaluate the
performance of SRCs and give appropriate supports in the programs and
activities.
• ETD as the headquarters should ensure that the information highway runs
smoothly by providing access to the Internet to all schools 24x7and lay a
strong foundation in ICT infrastructure. The information from iQ-PSS should
be reported to the top-level officers and used to propose preventive and
corrective actions to ensure continuous improvement of SRCs
![Page 29: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/29.jpg)
Conclusion
iQ-PSS, first introduced in July 2009,
is a tool to monitor and coordinate
the development of the School
Resource Centers throughout
Malaysia. Using ICT as an enabler
and open-source technology as cost-
optimizer, iQ-PSS has successfully
achieved a new terrain in supporting
effective delivery of public services,
mainly in education.
With this systematic monitoring, it is hoped that any decision relating to the
development of SRCs can be made accurately and meet the needs of users.
![Page 30: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/30.jpg)
Conclusion (cont…)
Even though there are several hiccups in the implementation of all
initiatives such as ICT knowledge and readiness among TLs, commitment
of administrators of all levels and financial factors, the embodiment of the
spirit to change is there.
It just needs a spark to ignite the fire of transformation as Malaysia is fast
approaching 2020. Smart School concept, world-class education system
and Vision 2020 can be achieved not by being rhetoric but they need
shared vision, flexible organization of implementers at ground level, well-
defined deliverables, performance-based management, continuous
improvement and customer satisfaction which act as puzzle pieces of
quality management standards.
![Page 31: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/31.jpg)
Moving Forward
iQ-PSS has opened up new horizon in embracing the School Resource
Centers of the future. By applying the same concept as iQ-PSS, SRCs can
be linked together all over the country, and their educational resources can
be explored, accessed and shared among teachers and students, anytime
anywhere, ubiquitously.
At the moment, the ETD is implementing new initiatives based on the same
framework:
i-NILAM, an online student-reading activity databases
ps-Sentral, an online library automation
online educational resources portal
online newspaper archive (education articles)
online Dewey classification system both in Malay and English languages
![Page 32: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/32.jpg)
ICT Initiatives -Integrated Educational Resources
Management
![Page 33: Measuring Malaysia School Resource Centers’ Standards Through iQ-PSS, An Online Management Information System](https://reader030.vdocuments.us/reader030/viewer/2022021501/58a7ff361a28abfa488b6751/html5/thumbnails/33.jpg)