![Page 1: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/1.jpg)
HOW THE WEST (MIDLANDS) WILL BE WON
Carole BrooksWest Midlands Associate
![Page 2: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/2.jpg)
How are we doing?
![Page 3: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/3.jpg)
8 out of 14 local areas have higher deprivation (Indices of Deprivation Affecting Children) than England’s 21.1%
8 out of 14 local areas have higher family homelessness than England’s 1.7 – some considerably so.
Infant Mortality rate worse in WM (6.0) than England (4.3) Teenage pregnancy rates in WM (34.9) considerably higher than
national (30.7) and wide variety in the region. 9 out of 14 local areas have higher % of children in year 6 who are
overweight or obese than England (33.9%) – WM average is 36.3% 7 out of 14 local areas have higher rate per 100,000 of children
aged 0-15 killed or seriously injured in road traffic accidents than England overall (22.1).
Variances between localities mask a range of demographic factors and needs.
West Midlands vs England:
![Page 4: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/4.jpg)
Source: Child Accident Prevention Trust, June 2013
“1 in 5 West Midlands children come close to death or serious injury before they leave school “
![Page 5: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/5.jpg)
Children’s Social Care Activity
![Page 6: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/6.jpg)
The child’s journey: How do you know early help and step up/step down is effective?
1: Children whose needs are met
2: Children whose health or development needs may be affected
3: Children whose health or development is being impaired
4: Children at risk of, or who have experienced significant harm
EVIDENCE – ARE WE EFFECTIVE?
![Page 7: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/7.jpg)
“Not everything that can be counted counts, and not everything that counts can be counted.”
Albert Einstein
![Page 8: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/8.jpg)
England West Midlands
Planned spend of net expenditure of individual schools budget per local authority
£4,350 £4,437
% change on previous year -3.1% -3.8%
Planned spend of net expenditure on children's and young people's services per local authority (per capita)
£670 £675
% change on previous year -5.4% -7.3%
2013/14 Planned Expenditure
Source: DfE Statistical First Release, 24 Sept 2013
![Page 9: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/9.jpg)
Structure/ Culture
Governance, resources, business management
PLAN
DO
REVIEW
REFLECT
Improvement cycle Based on reflection, the vision and purpose, self assessment, statutory responsibilities, needs, review of inputs, outputs, outcomes
![Page 10: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/10.jpg)
![Page 11: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/11.jpg)
http://shropshire.gov.uk/CouncilPlan/index.html
Plan
![Page 12: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/12.jpg)
Structure/ Culture
Governance, resources, business management
PLAN
DO
REVIEW
REFLECT
Improvement cycle
Provide services according to plans to meet desired outcomes
![Page 13: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/13.jpg)
Suffering from a ‘knowing-doing gap’. Confusing meetings and talk, with action and
implementation. Encouraging a learning, not a blame culture –
celebrate success too. Doing the wrong things & decommissioning. Doing once and sharing or pooling resources
Challenges we all face in ‘doing’
![Page 14: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/14.jpg)
Structure/ Culture
Governance, resources, business
management
PLAN
DO
REVIEW
REFLECT
Improvement cycle
Performance monitoring: Quantitative and qualitative data, case audits, views of CYPP and professionals, complaints, evaluations, scrutiny
![Page 15: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/15.jpg)
1. Data - statistics
The Evidence ‘Trio’
3. Voices
2. Research and Evaluation
![Page 16: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/16.jpg)
Triangulating the Evidence “Trio”
Did you reach everyone? Did you make a difference?
Were you cost effective in doing so?
Data
Voices of the
Customer
Research &
Evaluation
![Page 17: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/17.jpg)
Having the Right Intelligence
![Page 18: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/18.jpg)
Context is critical
![Page 19: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/19.jpg)
![Page 20: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/20.jpg)
Structure/ Culture
Governance, resources, business
management
PLAN
DO
REVIEW
REFLECT
Improvement cycle
What difference have we made?
![Page 21: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/21.jpg)
21
asking challenging questions (why …?) reflecting on all possible hypotheses – consider
alternative explanations or causes looking outside the organisation – what conclusions
have others reach in similar cases? being informed (we know from research, children
tell us ….) explaining the rationale for conclusions and
decisions keeping a focus on outcomes:
What difference have we made?
Winning Analytical Behaviours
![Page 22: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/22.jpg)
QUANTITY QUALITY
EFFORT
How much did we do?
How well did we do it?
EFFECT
Is Anyone better off?
Quantity Percentage
CHANGE
Action planning:What do we do to improve and when will we
know we have?
Outcomes Based Accountability
![Page 23: Managing performance: How the West (Midlands) will be won](https://reader033.vdocuments.us/reader033/viewer/2022051322/545c2606b0af9fa42c8b46da/html5/thumbnails/23.jpg)
Pick one of the outcomes below (or think of your own):
1. Early help - knowing that we are making a positive difference, earlier:
E.g. are we reducing risk factors? Is help early enough? Are we improving life chances?
2. Children and young people have the qualifications, skills and aspirations they need for a successful transition into adulthood
NEET, Leaving Care, life skills
3. Our vulnerable children are achieving outcomes which are as good as their peers
Children with disabilities, young carers, etc – WT13 list of 5
4. We have a stable, capable workforce E.g. recruitment, retention, workforce development
Your turn: Outcome focus on.....