Transcript
Page 1: Managing Design Debt

Chris JonesHot Studio – Principal@rubylabs

Managing Design Debt

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You are not alone

Does UX have to be at the mercy of the development process

• It wasn’t implemented to my vision

• Short cuts were taken and our goals were never met

• We didn’t have time to address all the issues we found in testing

• Lost sight of the value to users

• Shall we go on?

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What if the UX and development could be more aligned in the overall product process.

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Different POV

UX : Create a great experience through empathy

Agile : The highest priority is to satisfy the customer through early and continuous delivery of valuable software

Lean: Hypothesis and Continuous Customer Validation, Reduce waste, Empowered Product Team

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Patterns emerge…

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Waterfall

Research Concept Test Design Build

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Research Test Design

Build Release

Time

Debt

Concept

Waste

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Agile

Research Concept Test Design Build Design Build Design Build

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Iteration 1Iteration 0 Iteration 2 Iteration 3

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Agile 8

Iteration 1

Time

DebtIteration 0 Iteration 2

Cycle Length

Waste

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Process Lean

Measure

Learn

Build

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Lean 10

Time

Debt

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Validated Design 11

Waterfall Agile

Validated Design

Waste

Lean

Over Time

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But, how do I know it’s good?

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STORY TELLING

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What is the story you are telling the user?

• Introduce a new idea or behavior• How to do something• Build knowledge• Challenge• Escape• Connect• Improve, Heal

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Story

• Beginning, Middle, End• Characters?• Challenges, goals?• Cadence?• Journey, Transformation, Lessons

(Added Value)

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Proof reading

• Is the grammar correct?• Punctuation, spelling?• Is it clear and concise?• Is it consistent?• Jargon watch?

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• Looking through your readers eyes• Do they understand the story• What will they conclude• What will draw them in• How do they relate to the characters

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Thank you

Chris Jones@rubylabs


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