Download - Management: Tips for Success
Management: Tips for Success
Provided Courtesy of Nutrition411.com
Review Date 4/14G-1172
Contributed by Shawna Gornick-Ilagan, MS, RD, CWPCUpdated by Nutrition411.com staff
Rating Your Managerial Skills
• Take the quiz on the next slide • Check your score:
– Take a look at your answers– After which statements did you answer
“sometimes,” “rarely,” or “never”– These are the skills and areas you may want
to focus on
“Always,” “Often,” “Sometimes,” “Rarely,” or “Never”
• I make an effort to find out what motivates each person who reports to me
• I give employees frequent, positive feedback and appropriate constructive criticism
• I take the time to listen carefully to people’s ideas, stories, opinions, and concerns
• I show support for company goals and objectives, and explain them to my staff
“Always,” “Often,” “Sometimes,” “Rarely,” or “Never” (cont’d)• The people on my team work well together
and are enthusiastic about their jobs• I recognize the signs of stress and
overload in myself and others, and I take steps to prevent stress and overload in the people who I manage
• I encourage people to come up with new ideas and ways to approach a project
“Always,” “Often,” “Sometimes,” “Rarely,” or “Never” (cont’d)• I offer everyone on my team opportunities
to learn and grow at work• I promise a diversity of values, opinions,
and work styles, and believe these are essential to business and work success
• People in my work group are consistently meeting their goals
Leading and Motivating
• Find out what motivates your people• Hire and keep people who are good at their
work• Get people working on what is important• Explain and train• Let people work• Use praise and recognition generously • Expect excellence• Care about people and show it• Treat employees with respect• Lead by example
• Understand your employees and their job• Set goals and make performance
expectations clear• Monitor progress• Tolerate some mistakes• Give feedback, and give it often• Try to distinguish between problem
employees and employees with problems• Deal with performance problems• Celebrate and reward performance
success
Maximizing Performance
• Make sure you are a positive communicator
• Communicate carefully• Listen actively• Meet regularly with each of your direct
reports• Give and ask for frequent feedback• Deliver “bad news” in an honest, direct,
and prompt manner• Learn effective ways of handling conflict
Communicating as a Manager
• Recognize and understand conflict in the workplace
• Learn how to manage and resolve conflict• Get help, if needed, when managing a
conflict• Build a harmonious working environment
Managing People Conflict
• Make the most of your meetings• Get prepared before the meeting• Know how to run a meeting• Do not make your meetings boss centric:
– Ask people in your group for feedback– Make meetings worthwhile for everyone– Let other members of your team take turns
leading the meetings
Meetings
Managing Across Generations
• Become educated about generational issues
• Avoid age stereotypes• Manage the unique talents, strengths, and
needs of each generation• Support learning and career development
across all age groups• Deal with generational issues that get in
the way of work• Build a strong multigenerational work
group
• Build a high-performance team:– Get to know each member of your team– Play to each member’s strengths
• Know the “nitty-gritty” of leading teams:– Establish ground rules– Clearly define tasks and roles in the
assignment– Agree on deadlines and the plan (who is doing
what and by what date)– Treat all members fairly– Provide ongoing feedback
Teamwork
• Know how to deal with performance problems and interpersonal conflict
• Consider virtual teamwork, using e-mail, teleconferencing, Internet-based workflow, and remote access to networks to exchange documents and get the job done more efficiently
• Use e-mail as a follow-up to meeting discussions in order to make steady progress on assigned tasks
• Take care of your team
Teamwork (cont’d)
• Examine your own attitudes toward diversity
• Look at the culture and climate in your group and organization
• Support diversity in your actions, interactions, and words
• Manage to each individual’s unique talents and strengths
• Provide opportunities for ongoing learning and mentoring
Diversity
• Understand stress and overload• Manage your own feelings of stress and
overload• Keep aware of stress and overload in
others• Know the ways to reduce sources of stress
in the workplace• Respect and support work-life boundaries
and balance
Stress and Overload
• Know that taking care of yourself is your most important responsibility
• Commit to building a positive and supportive work culture
• Support employees through times of challenge and change
• Make ongoing learning a priority for every member of your team
• Bring out the best in people and yourself
Take Care of Yourself and Others
• Where you were most successful as a manager
• Where you could improve
• What areas you have identified to work on
Think About…
• Even the most successful managers do not have all the answers
• They continue to learn all the time
Remember…
Morgan H, Jacobbi M. Twelve Ways to Be a Better Manager. Minneapolis, MN: Ceridian Corp; 2005.
Reference