Download - London Flood Expo 2016
CERT (UK) - Formerly known as Eden Flood Volunteers
Working in Partnership with the following organisations:
Kerryanne Wilde – Founder & CEO Aim
Tell you more about CERT (UK) and who they are
Give you all a greater understanding of the real time recovery in Cumbria since Storm Desmond
Give an insight into the ongoing work still being carried out across the County albeit extremely slowly
Real heroes who have come out of this terrible disaster
How you can help us to help those still in dire need
Cumbria’s Noah’s Ark – The Best Kept Secret
Penrith Lions Donation
B&Q - Penrith
Gravitas International
Project Linus UK – Comfort Blankets
Handmade
Quality Furniture Company
Main Supermarkets
Karcher – Power Washers
Who are CERT (UK)? CERT (UK) is the new name for Eden Flood Volunteers A community response group set up in response to Storm Desmond in December 2015 We liaise with a wide variety of individuals, families, businesses, organisations, agencies,
local government, emergency services & other aid charities We collect and distribute goods donated for the flood affected throughout Cumbria and the
surrounding counties Cumbria Community Foundation - Flood Fund, currently supports our work by awarding us a
grant for £100,000 for 1 year Cumbria County Council support us by providing the premises which we are in until July
2017 – Rent Free which is suitable for our needs, centrally placed in the county (Penrith) and just of the M6 at J40
We collect and deliver goods to homes with a lease hire van provided by Northgate
And finally the most important part of our organisation
Volunteers continue to be the backbone of everything which we do and achieve
Response CERT (UK) already has and is continuing to collaborate & engage with a wide range of groups, organisations, companies and individuals who have a role to play in any disaster situation
This would be: Imminent flood threat supplies Emergency supplies distribution Volunteer support co-ordination Signpost & emergency hot desking Replacement homeware Secure communications with the
relevant authorities
Local Government Emergency Services Community Action Response Charity Action Response Utility Providers Housing Emergency Supplies NHS & Care agencies Homeware Donations Raising Awareness Media
Responders
Local Government
Environment Agency
Carlisle City
Council
Copeland Borough Council
South Lakeland District Council
Allerdale Borough Council
Eden District Council
Cumbria County Council
We share data with the EA - Environment Agency to help give more detailed information regarding the flood affected and the devastation to individual homes
It is crucial to work with the city & district councils not just in Cumbria, but also the districts that adjoin Cumbria, including Lancashire, Yorkshire & Dumfries & Galloway in the Scottish Borders
Emergency Services
Emergency services
Police
Fire
NWAS
Mountain Rescue
GNAA
Vehicle rescue
While the emergency services continue to do a fantastic job, the impact a disaster has on them can be monumental
Our aim is to increase our communications, to assist the emergency services & the community in disaster situations as we did during Storm Desmond
This would be particularly effective in more isolated villages and farms, where the community links are stronger
Also, we would be the link organisation within Cumbria which volunteer organisations and individuals flock to, so that we have a co-ordinated response within the 3rd Sector and those wishing to support during times of disaster in a safe and controlled environment
Community Action Response
3rd Sector
Emergency Hubs
Community Centres
Reception Centres
Emergency Food/ Drink
Emergency Contacts
Crisis Charities
The City & District councils role at the time of any disaster is to respond to such emergencies with opening, managing and supplying emergency hubs/centres for residents to shelter and stay safe. During Storm Desmond there were grave failures, centres were flooded, no plan B and no real co-ordination,
So we at CERT (UK) with our experience on the ground and having our emergency hub up and running within 24 hours of Storm Desmond hitting the County want to change this by: Linking in with the centres would ensure that the
emergency supplies would be delivered by need as many do not have the facilities to store donations
We would provide emergency packs, to include drinks, food, toiletries, bodycare & baby supplies individually tailored
We continue to work with parish and district councils to formulate Emergency plans which link to our work and our services
Charity Action Response
Action Charities
British Red Cross
Salvation Army
Tunnel 2 Towers
Rotary
Khalsa Aid
Age UK
We have already established and built links with many charitable organisations, which has been crucial in immediate circumstances with communications to help, support, lifting spirits & hope
This has also been instrumental in breaking down cultural, religious & social barriers
The network of support continues to be built on and we are confident in the event of further floods we are only a phone call away from potentially hundreds of volunteers co-ordinated within the structures & procedures which we have put in place to manage this
We also have registered volunteers and supplies to assist families in clearing the flood residue
Utility Providers
Utilities
Electricity
Gas
Water
Drainage
Oil
Telecoms
We are in communications with various utility providers : Looking at options to see what utility
services can do to minimise damage, possible solutions and preventative measures with some conformity
We want a real time service communication for reinstatement of services for the properties & areas that lose their supply
Also, looking at how the utilities communicate remedial/structural work related to damage caused by disasters to the general public
Housing
Housing
Housing Association
Council Housing
Private Landlord
s
Business Landlords
Supported Living
Letting /Estate Agents
Housing is an area that CERT (UK) plans to raise awareness & link in with accommodation providers
During an emergency situation finding appropriate accommodation to move families who have specific needs/vulnerabilities i.e. disabilities and/or additional needs, is vital to ascertain prior to an event to reduce the chance of families being split up when the event occurs
Building trust and reliability to assist with accommodation solutions, quickly, efficiently & within budget
Emergency Supplies
Emergency Aid
Provisions
Tesco
Morrisons
Sainsburys
Lidl
Aldi
Asda
CERT (UK) has a warehouse centrally located in Cumbria. Just off the M6, Junction 40 Penrith, it is ideally situated to receive and distribute throughout Cumbria
We have strong links with community champions from all major supermarkets this enables us to work with them during and long after the initial disaster for ongoing needs and requirements
Personal 1:1 contact with local businesses, working with these we can tailor a more precise supply requirement, appropriate to the needs of the emergency
Homeware Donations
Essential Home
Products
Next
G-Plan
QFC
Sealy
Akzo-nobel
B&Q
We have made intricate links with large national and international companies for large donations of furniture and essential home products
The long term effects particularly for the uninsured, high excess and low income homes is devastating, they simply do not have the finances to replace all which the disaster “took”
We mustn’t however forget those insured, as they have the uphill battle/struggle with insurance companies, even though adequately insured
Those affected not only need goods but also require decoration supplies. i.e. plasterboard & fixings, tiles, paint & wallpaper, bathroom suites and kitchen fitments
Resilience & Awareness
Flood Awarenesss
Schools & Further
Education
3rd Sector Agencies
Businesses
Farming Community
Community Groups
Civil Society Groups
Building social awareness within the community is critical for engagement We are actively working with the
farming communities which have been left decimated, these are the hard to reach communities as they are reluctant to ask for help, going forward we aim to set up a therapy project which will help them to recover from the after effects of Storm Desmond
We deliver talks to schools, groups and communities which want to find out more about how we can support them, but also what they can do to help themselves
Quote: If we do what we have always done. We will get what we have always got!!
Social Media & Media
Social Media & Media
Local TV - ITV Border &
BBC Look North
National TV – SKY, ITN
News, etc
Local Radio – BBC
Cumbria, CFM & Eden
FM
Tabloid Press
TV Programs – Countryfile, Homes under the Hammer,
DIY SOS
Facebook, Twitter &
Before, during and after the event social media and the general media, are crucial for getting timely, accurate information without scaremongering or panicking the general public. The media play a crucial role in ensuring
the information & awareness is accessible to all in various mediums
Our media links are strong with honest & factual reporting by journalists who are keen to put out as much information to help the affected, their friends & family, locally, nationally & internationally
We also, have our secure network facility which we can send sensitive information to various contacts across Cumbria, UK and Internationally should this be required
Working Together To
Make A Difference
CERT Award Winning Team
Tunnel 2 Towers
San Nirankari Mission CERT - Volunteer
Clients Home 1 mth after
Storm Desmond
floods
Nicki Ivinson – Asda CCPenrith Lions
Muslim Community Events