Abstract Add Allocate Arrange
Accelerate Address Amend Articulate
Accommodate Adjust Analyze Ascertain
Accomplish Administer Answer Assemble
Accumulate Advertise Anticipate Assess
Achieve Advise Apply Assign
Acquire Advocate Appoint Assist
Act Aid Appraise Assume
Activate Aide Approve Attain
Adapt Align Arbitrate Attend
Balance Bolster Brief Build
Bargain Boost Broaden Built
Begin Bought Budget
Calculate Check Communicate Connect
Calibrate Check in Compare Conserve
Canvass Check out Compile Consider
Capture Clarify Complete Consolidate
Care Classify Compose Construct
Catalog Co-operate Compute Consult
Catalogue Coach Conceive Contact
Categorize Code Conceptualize Contract
Cater Collaborate Conciliate Contribute
Cause Collate Conclude Control
Centralize Collect Condense Convert
Chair Combine Conduct Convey
Charge Comfort Confer Convince
Chart Commence Confirm Cooperate
Dealt with Define Detail Direct
Debate Delegate Detect Discharge
Debug Deliver Determine Disclose
Decide Demonstrate Develop Discover
Decrease Depict Devise Discriminate
List of words related to Action:
List of action verbs starting with A
List of action verbs starting with B
List of action verbs starting with C
List of action verbs starting with D
Dedicate Depreciated Devote Discuss
Deduce Derive Diagnose Dispatch
Defend Describe Diagram Display
Defer Design Differentiate Dissect
Earn Employ Enlist Estimate
Edit Enable Enrich Evaluate
Educate Encourage Ensure Examine
Effect Enforce Enter Exchange
Elect Engineer Entertain Execute
Elicit Enhance Enumerate Exercise
Eliminate Enlarge Equip Exhibit
Emphasize Enlighten Establish Expand
Fabricate File Fix Fortify
Facilitate Filter Focus Forward
Familiarize Finalize Forecast Foster
Fashion Fine-tune Formulate Found
Gather Generate Grade Greet
Gauge Govern Grant Guide
Handle Highlight
Head Hire
Help Host
Identify Incorporate Innovate Integrate
Illustrate Increase Inspect Interact
Impart Index Inspire Interface
Implement Individualize Install Interpret
Import Influence Institute Intervene
Improve Inform Instruct Interview
Improvise Initiate Insure Introduce
List of action verbs starting with E
List of action verbs starting with F
List of action verbs starting with G
List of action verbs starting with H
List of action verbs starting with I
List of action verbs starting with J
Join Judge Justify
-
Label Learn Lighten Listen
Launch Lecture Liquidate Litigate
Lead License List Lobby
Maintain Master Mentor Model
Manage Maximize Merge Moderate
Manufacture Measure Methodize Modernize
Map Mechanize Minimize Modify
Market Mediate Mobilize Monitor
Narrate Negotiate Nurse
Navigate Notify Nurture
Observe Offset Order Orientate
Obtain Operate Organize Originate
Officiate Orchestrate Orient Outline
Package Photograph Prepare Prioritize
Participate Pilot Present Probe
Perceive Pioneer Preserve Process
Perfect Plan Preside Produce
Perform Practice Prevent Program
Persuade Predict Print Project
Qualify Quantify Quote
List of action verbs starting with K
List of action verbs starting with L
List of action verbs starting with M
List of action verbs starting with N
List of action verbs starting with O
List of action verbs starting with P
List of action verbs starting with Q
List of action verbs starting with R
Raise Record Reinforce Report
Ran Recreate Relate Represent
Rank Recruit Related Research
Rate Rectify Release Reserve
Read Reduce Remodel Resolve
Reason Refer Render Respond
Recall Refine Renew Restore
Recognize Register Reorganize Restrict
Recommend Regulate Repair Retain
Reconcile Rehabilitate Replace Retrieve
Sample Serve Sold Spearhead
Save Service Solicit Specialize
Scan Set goals Solve Specify
Schedule Set up Sort Spoke
Screen Settle Speak Stage
Script Shape Strengthen Standardize
Scrutinize Share Structure Start
Search Show Study Stimulate
Secure Simplify Submit Straighten
Segment Simulate Substantiate Strategize
Select Sketch Substitute Streamline
Tabulate Terminate Track Translate
Tail Test Trade Transmit
Target Theorize Train Transport
Taught Time Transcribe Transpose
Teach Tour Transfer Travel
Tend Trace Transform Treat
Uncover Unify Update Upheld
Undertook Unveil Upgrade Use
Validate Verify Visit Vitalize
Value View Visualize Volunteer
List of action verbs starting with S
List of action verbs starting with T
List of action verbs starting with U
List of action verbs starting with V
List of action verbs starting with W
Weigh Win Witness
Widen Withdraw Write
Xerox
-
Zap Zip Zoom out
Zero in Zoom in Zone off
List of action verbs starting with X
List of action verbs starting with Y
List of action verbs starting with Z
Attract
Audit
Augment
Author
Authorize
Automate
Avert
Award
Coordinate
Copy
Correct
Correlate
Correspond
Counsel
Create
Critique
Cultivate
Customize
Disseminate
Distinguish
Distribute
Diversify
Document
Draft
Draw
Drew
Expedite
Experiment
Explain
Explore
Express
Extend
Extract
Extrapolate
Frame
Fund
Furnish
Further
Invent
Inventory
Investigate
Involve
Localize
Locate
Log
Motivate
Overhaul
Oversaw
Oversee
Promote
Propose
Provide
Publicize
Publish
Purchase
Revamp
Reveal
Review
Revise
Revitalize
Route
Suggest
Summarize
Supervise
Supply
Support
Surpass
Survey
Sustain
Symbolize
Synthesize
Systematize
Triple
Troubleshot
Tutor
Utilize
Work Word Meaning
analyze solve by analysis
annotate provide with comments
ascertain find out with certainty
attend be present at
audit officially examine
build make by; put together
calculate find out by computation
consider think about; decide
construct put together; build
control direct; regulate
contribute give along with others
compare find out likeness or differences
create cause to be; make
determine resolve; settle; decide
differentiate make a distinction between
develop bring into being or activity
define make clear; settle the limits
design perform an original act
evolve develop gradually, work out
examine look at closely; test quality of
explore examine for discovery
extract take out; deduce, select
erect put together; set upright
establish set up; settle; prove beyond dispute
estimate approximate an opinion of
evaluate find or fix the value of
fabricate build; manufacture, invent
form give shape to; establish
formulate put together; add; express
generate produce; cause to be
identify show; find
implement carry out; put into practice
install place; put into position
inspect examine carefully or officially
institute set up; establish; begin
interpret explain the meaning of
inquire ask; make a search of
integrate add parts to; make whole
investigate search into; examine closely
List of Work Words Sorted Alphabetically
List of work words starting with H
judge decide; form an estimate of
make cause to; come into being
maintain keep in an existing state; continue in; carry on
manufacture fabricate from raw materials
modify change; alter
monitor watch; observe
notice comment upon; review
observe inspect; watch
originate initiate; give rise to
organize integrate; arrange in a coherent unit
perform do; carry out; accomplish
plan
probe investigate thoroughly
produce give birth; rise to
pursue seek; obtain; accomplish
reason think; influence another's actions
resolve reduce by analysis; clear up
record
recommend advise; attract favor of
review inspect; examine; evaluate
revise correct; improve
study examine or analyze carefully
seek try to discover; make an attempt
search examine to find something
scan look through hastily; examine intently
screen separate; present; shield
solve find an answer
test evaluate; examine
trace copy or find by searching
track observe or plot the path of
update modernize; make current
List of work words starting with K
devise a scheme for doing; make or arrange activities to achieve objectives
set down in writing or act of electronic reproduction of communications
1. CRM: Business-to-Business (B2B) CRM
1.1 Marketing Automation
1.2 Sales Force Automation (SFA)
1.3 Customer Service and Support
1.4 Partner Management
1.5 Contract Management and Creation
1.6 Project and Team Management
2. CRM: Business-to-Consumer (B2C) CRM
The Business-to-Business (B2B) CRM enables organizations to manage the whole customer/partner lifecycle and rapidly establish a selling channel, whether merely conventional or online through web-based It encompasses modules from marketing automation to project execution, and contract management.
(CRM RFP Template: Business-to-Business (B2B) CRM contains 347 criteria)
Marketing automation creates a beneficial bind between service and sales organizations. The CRM software solution should be able to deliver on a range of goals in multiple environments (such as Often, the CRM software solution is expected to be able to identify market segments and target them in as many ways as possible. CRM Marketing automation software solution should be able to identify customer In addition, it must have appropriate analytical components to support reporting and prediction of customer behavior so that it can improve future campaigns.Sales Force Automation (SFA) is the automation of the sales cycle by linking your outside sales, inside sales, technical support, management, and service and customer care. The goal is to increase
Customer Service and Support helps better understand one's customers and anticipate their interest in an enterprise's products and/or services through processes occurring throughout the Customer relationship management (CRM) applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential Multi-channel interaction management is the ability to prioritize, route, track, manage and report on all interactions regardless of media type, and provide real-time and historical reporting on each of those Partner management supports, usually through a web portal dedicated to partners, basic functionality for partner management, such as partner information management (create, search, The CRM software solution should provide a variety of pre-designed partner management reports, partners sales and performance reports, and tools to help implement best practices regarding different partner The Contract Management and Creation section enables organizations to manage, whether electronically or in a more conventional manner, contract lifecycle from contract creation and The CRM software solution should provide a contract data record management process, a user-maintainable library of pre-designed contract templates for clauses and layouts, tools to help implement best practices Project and Team Management enables organizations to manage project lifecycle and project team, from project kickoff and role definition to personnel assignment, project The CRM software solution should provide a project and personnel data record management process, a user-maintainable library of pre-designed project templates, tools to help implement best practices In addition, the CRM software solution may be requested to support third-party client-based project management applications, like Microsoft (MS) Project for instance.
2.1 Internet Sales
2.2 Email Response Management
2.3 B2C Analytics and Business Intelligence
3. CRM: Other CRM-Related Application Areas
3.1 Email Marketing
Business-to-Consumer (B2C) CRM enables organizations to manage the whole consumer lifecycle, interact properly and successfully with their customers, and rapidly establish a selling channel.
The CRM software solution should provide all the applications necessary for consumers to complete actions online (request, submission, product catalog, secure payment, and purchase tracking), and for you to better (CRM RFP Template: Business-to-Consumer (B2C) CRM contains 93 criteria)
Internet sales enables visitors to look for and select products of their interest, and complete their purchase online. To do so, the CRM software solution should provide an on-line product catalog The CRM software solution may provide additional features like personalization, product recommendation (up-sell and cross-sell), and order acceptance, rejection, execution, and tracking.Email Response Management ensures management of incoming emails from customers with automatic guided-through questionnaires and outbound emails combined with customer's data. It B2C Analytics and Business Intelligence (BI) are analytical applications using complex rules-based techniques, neural networks, pattern recognition and other profile settings within peer groups to
Throughout the customer lifecycle (suspect, prospect, visitor, user, lead, client), the latest CRM software solutions allow you to gather, compute, analyze, report, and extract all kinds of information related to your
Other CRM-Related Application Areas encompass a group of applications to help you determine, from the information thus gathered, who to target, which action you want to call your customers for, and when and how (CRM RFP Template: Other CRM-Related Application Areas contains 13 criteria)
Email marketing is the electronic form of direct marketing. It may be seen as the most efficient way of communicating to your potential or most valuable customers in order to call them for pre-The CRM software solution should provide the 5 most important modules:
mailing list management (recipients), including tools to manage list brokers, list hosts, list managers, list rental, and recipient-related information usage (demographics, mailing campaign management (messages sent), including tools to manage (sending pace, trigger-based messaging, bulk sending).
mailing content management (message content), including tools to manage message format (subject line creator, conditional subject line and content, call to action, multi-level message
3.2 Relationship Capital Management (RCM)
3.3 Survey Software
survey design (survey content)
survey analysis (reports)
3.4 Sales Proposal Automation Software
previous winning ratio
bid/no-bid checklist
bid/no-bid decision matrix
letter of intentno-bid letter
Content management
easy import of initial RFP
definition of strategies and supporting winning themes
mailing bounce management (messages received), including tools to manage auto-response (out-of-office notification, white list inclusion request and confirmation, confirmed opt-in and double opt-in), mailing tracking and report management (campaign efficiency), including tools to enable computation of bounce rate, open rate, unique clicks, click-through rate (CTR), click-through rate The CRM software solution should provide a variety of message templates for variety of content (newsletter, commercial email, lead generation, etc.) and graphical layouts, pre-designed management reports, and tools Relationship capital management (RCM) empowers sales organizations to drastically accelerate their sales cycle by rapidly inventorying and charting their social and personal relationships, whether Although you may find a huge literature amalgamating the two concepts, RCM is not per se equivalent to CRM. Nonetheless, a CRM software solution may be considered as one of the tools available to support Also would-be-called Corporate social networking management (CSNM), relationship capital management is, in fact, the formalization of intuitively-developed best practices that are observed at the most Survey software are business intelligence tools aiming at increasing product acceptance, and customer loyalty by ensuring that customer needs are better understood and addressed.The survey software solution should provide the following standard capabilities:
survey administration (deployment and management)
Sales proposal automation software streamline the process of responding to a request for proposals (RFP) by automating the proposal production, making it easier, faster, and more efficient.Sales proposal automation software should also provide tools to determine whether submitting a proposal is worth the time and effort spent.Sales proposal software should support the following features:
Proposal submission decision analysis (bid/no-bid analysis based on requirements and evaluation criteria)
content reusability (search, copy/paste from previous projects or templates)content import from Microsoft (MS) Excel spreadsheets and XML files
file attachments
fully internationalization (Unicode support)
customized look & feel
Compliance matrix (requirements matrix)
Collaborative project management
concurrent document authoring
proposal creation progress tracking
user-definable due dates and approval workflow
email-based tracking of team members' actions
Cover letter (transmittal letter)Compliance matrix
Executive summaryUnderstanding of needs
Facilities
Budget
Staff
Conclusion
References and credentials
Appendices
3.5 Product and Price Configuration
3.6 Web Conferencing
3.7 Mobile Computing
3.8 Channel Management
3.9 Retail Solutions
identification of required information set forth in the RFP and respective proposed solutionsautomatic references (RFP requirements vs. proposal solutions)compliance matrix validation against RFP (compliance matrix alignment)proposal validation against compliance matrix (proposal alignment)
question assignment to specific collaborators and experts
The CRM software solution should provide a general proposal outline, with a variety of templates for the most important proposal sections:
Proposed solution (objectives, scope, method, schedule)
3.1 Customer Reference
3.11 Commission Management
3.12 Field Service
4. CRM: Technical Functionality and Support
4.1 Business Functionality
4.2 Technical Functionality
4.3 Ongoing CRM Solution Support
Technical Functionality and Support module encompasses a group of functionalities supporting important business and technical prerequisites.
To do so, the CRM software solution should provide functionalities like reporting, CRM analytics and dashboards, workflow automation, document management, internationalization, and industry vertical module availability CRM software solution vendors should natively provide an ongoing support, particularly implementation support, training, and ongoing technical support.(CRM RFP Template: Technical Functionality and Support contains 687 criteria)
Business Functionality provides the comprehensive Business Process Management (BPM) capabilities needed to automate the long-lived, multi-step business processes common to Technical Functionality defines the technical architecture of the CRM software solution, and the technological environment in which the CRM software solution can run successfully. Sub-However, this apparently lower importance is deceptive, because the CRM software solution technology criterion usually houses the majority of the selecting organization's mandatory criteria, which During the process of CRM software solution selection a great deal of attention is given to the functional capabilities of the CRM software solution being evaluated. While this aspect is obviously important, Ongoing CRM Solution Support encompasses implementation support, training for users, developers, and administrators, and ongoing technical support.
Free and Open Source ERP software
ERP Package Language BaseAdempiere Java AliBlueErp PHPCompiere JavaDolibarr PHPERP5 PythonFedena RubyGNU Enterprise PHP/PythonJFire JavaKuali Foundation JavaLedgerSMB PerlOFBiz Apache, JavaOpenbravo JavaOpenERP Python, PostgreSQLOpentaps JavaPostbooks C++, JavaScript, PostgreSQLSQL-Ledger Perl, PostgreSQLTryton PythonWebERP PHP, MySQL
[edit] Proprietary ERP software
1C:Enterprise from 1C Company24SevenOffice Start, Premium, Professional and Custom from 24SevenOfficeabas ERP from ABAS SoftwareAccpac from The Sage GroupAgresso Business World from Unit 4 AgressoAMS Advantage from CGI Group (formerly American Management Systems)BatchMaster ERP from BatchMaster SoftwareBowen & Groves M1 by B&GCGram Enterprise from CGram SoftwareClear Enterprise from Clear ObjectiveComarch Altum from ComarchCompass ERP from TranstekCompiere professional editionComprehensive Patient AdministratorCOA Solutions Ltd - Smart Business SuiteConsona Corporation - Intuitive; Made2manage; AXIS; Cimnet; Encompix; DTREpicor Enterprise from EpicorGlobal Shop Solutions One-System ERP SolutionsHansaWorld productsERP Adage (aka Adage) from Infor Global SolutionsERP LN (aka Baan) from Infor Global SolutionsERP LX (aka BPCS) from Infor Global Solutions
ERP SL (aka SyteLine) from Infor Global SolutionsERP Swan (aka Swan) from Infor Global SolutionsERP SX.Enterprise (aka SX.Enterprise) from Infor Global SolutionsERP VE (aka Visual Enterprise) Infor Global SolutionsERP XA (aka MAPICS) from Infor Global SolutionsIFS Applications from Industrial and Financial SystemsJD Edwards EnterpriseOne & JD Edwards World from OracleJustFoodERP.com based on Microsoft Dynamics NAVkVASy4 from SIV.AGKingdee from KingdeeLawson M3 from Lawson Software earlier * Movex from IntentiaLawson S3 from Lawson SoftwareLog-net from LOG-NET, Inc.Maximo (MRO) from IBMMicrosoft Dynamics AX (formerly Axapta) from MicrosoftMicrosoft Dynamics GP (formerly Great Plains) from MicrosoftMicrosoft Dynamics NAV (formerly Navision) from MicrosoftMicrosoft Dynamics SL (formerly Solomon) from MicrosoftMomentum from CGI GroupMyWorkPLAN from SescoiNetERP from NetSuite Inc.Openda QX from OpendaOpenMFG from xTupleOracle e-Business Suite from OracleParadigm from Consona CorporationPeopleSoft from OraclePlex Online from Plex SystemsQAD Enterprise Applications (aka MFG/Pro) from QAD IncRamco Enterprise Series 4.x from Ramco SystemsRamco e.Applications from Ramco SystemsRamco On Demand ERP from Ramco SystemsMAS 90, MAS 200 and MAS 500 from The Sage GroupTechnology One from Technology OneSAGE ACCPPAC from The Sage GroupSAGE Pro ERP from The Sage GroupSAGE ERP X3 from The Sage GroupSAP Business Suite from SAPSAP Business ByDesign from SAPSAP Business One from SAPSAP Business All-in-One from SAPTaskHub from Synergix TechnologiesSYSPRO from SysproSYS-APPS from Exclusive TechnologiesmySAP from SAPVisibility.net from VisibilityWorkPLAN Enterprise from Sescoi
[edit] See also
List of project management softwareList of ERP vendorsERP System Selection MethodologyComparison of accounting software
[edit] External links
List of open source ERP softwareList of proprietary ERP softwareERP selection discussion groupRetrieved from "http://en.wikipedia.org/wiki/List_of_ERP_software_packages"
Licence Other Info Developer CountryGPL
GPL
GPLApache License India
LGPL from NightLabs
GPLApache License 2.0
SpainGPL formerly Tiny ERP Belgium, India
CPALGPLGPLv3GPLv2 LAMP based system
started as a fork of Compiere
ERP for Schools/Universities
Openbravo Public License (OBPL), a free software license based on the Mozilla Public
Produced by XTuple, uses Qt framework
started as a fork of OpenERP