Download - life.line issue 33
Docs Who Care/DOCS Emergency Medicine Newsletter SPRING ISSUE 33
Docs Who Care serves others by partnering with rural hospitals and clinics to provide much-needed relief for
local physicians and advanced practice providers and quality care to patients and the community.
inside this issue
pg 2
Reaching beyond...Partnerships
pg 3
DWC Staff Update
2015 Statistical Highlights
pg 4
Our Heroes in Healthcare
pg 5
The DWC Family Continues to Grow
Reaching the Front Lines
Q&A
pg 6
Message from the President and CEO
heights Reaching new
in rural healthcare
2: Docs Who Care
reaching beyond...partnerships COMMUNITY HOSPITAL - FAIRFAX, MO
We have been working with Docs Who Care for many
years, and we have greatly appreciated the additional
coverage DWC offers to our community and the support
that these physicians provide to our Medical Staff.
Lindsay Allan, MD DWC physician since 2015
I am a better physician because of my experience with DWC. It has diversified and strengthened my skill
set as a physician which has increased my confidence in the quality of care I can provide patients. I began
moonlighting with DWC in my third year of residency and a large part of my success was due to their sup-
portive staff. They were quick to process my application and have streamlined the process to get creden-
tialed at the hospitals. They started me at a lower volume location and made themselves available 24/7
for any assistance I needed. So positive has my experience been, I am now taking a permanent position
at one of the hospitals at which I worked. I am incredibly grateful for my experience with DWC, and would
highly recommend it as an opportunity to further anyone's development as a physician.
John Buckner, MD DWC physician since 2014
I have been working with DWC for almost 2 years now. I first got involved when I began moonlighting dur-
ing residency. I have found all the staff and schedulers very easy to work with, and they have been by far
the most physician-friendly group I have worked with. When it comes to Community Hospital in Fairfax I
feel a particularly close connection. My wife and her family grew up in small towns around CHF and al-
most all of them have been to the ER there on some occasion. The entire staff has always been very
friendly and helpful throughout my shifts. They are genuinely excited to make their community happier
and healthier place to live. There truly is a community feel at this hospital and with this group that is very
hard to find anywhere else. I appreciate everything that DWC does to help support critical access hospi-
tals like Community Hospital in Fairfax.
Over the years, we have been able to develop wonderful working rela-
tionships with many physicians and we especially enjoy the consistency
in which we see the same providers. This has helped them become part
of our hospital team and our community. Docs Who Care is a valuable
partner to our hospital and our community.
Roger Steinkruger, CEO
DWC partner since 2013
3: Docs Who Care
“ I enjoy working for DWC because my job allows me to do what I love,
which is practicing full-scope family medicine in rural areas, while giving
me plenty of quality time for my family, volunteer work, and other
hobbies.
Sarah Hiam, DO
DWC physician since 2011
2015: Statistical Highlights
Total Hours by Provider
Physician PA APRN
Total Sites by State
IA CO NE KS MO OK
In 2015, Docs Who Care restructured the administrative staff into Regional Teams. This
innovative, new approach to site and provider management has been in place for
well over a year, and the concept has been tremendously successful.
Each Region provides focused support for all staffing requests, scheduling, provider recruitment, regional
marketing, credentialing, residency outreach, team development, and other general assistance. The
Regional Teams work closely with the administrative staff of our hospitals and are committed to serving our
communities with quality, efficiency, and excellence.
dwc reorganized for the future
Midwest Region Iowa and Missouri
Janine Smith – Regional Manager (IA)
Flora Kayakone – Regional Manager (MO)
Audrey Ford – Regional Assistant (MO)
Angela Schmidt – Regional Coordinator (IA)
Great Plains Region Kansas and Oklahoma
Rodlyn Davis –Regional Manager
Ruth Lail – Regional Coordinator
Brandi Bloom – Regional Assistant
Central & Mountain Region Colorado and Nebraska
Debbie Edwards – Regional Manager
Amy Lucas – Regional Coordinator
77%
6%
17%
Chart Title
PHYSICIAN
APRN
PA
16
9
44
8
22
1
Chart Title
CO
IA
KS
MO
NE
OK
“ 4: Docs
“
“
Docs Who Care respects life outside of medicine by offering a flexible work
schedule that allows Physicians and Advanced Practice Providers to pursue
other interests such as family, service opportunities, volunteering or personal
aspirations.
our heroes of healthcare
Andy Bukaty, DO, Medical Director, DWC
DWC physician since 2005
Dr. Bukaty has worked with Docs Who Care since August 2005
and is deeply committed to serving communities across the Mid-
west and Colorado through his skills as a Family Practice physi-
cian and as DWC’s Medical Director. Dr. Bukaty has a great heart
for medical missions, and has traveled world-wide assisting with
medical care to those in need. He also serves as part-time faculty
member at Research Family Medicine Residency Program, provid-
ing oversight to residents in the residency clinic.
In addition to this work, Dr. Bukaty is deeply committed to and
involved as Medical Director for Camp Hope, a summer camp for
youth who have or have had cancer. Camp Hope offers campers
an opportunity to do things that all children do and to be among
peers who have, or have had, similar life-threatening illnesses. He
also is a founding member and active board member for Camp
Hope Heartland, a nonprofit organization that assists children
with health needs.
In addition, Dr. Bukaty provides physician oversight as Medical
Director for GreenCo Education, an ASHI-accredited advanced
medical training center that teaches ACLS, PALS, NRP, and BLS to
healthcare providers.
He is dedicated to his
family and finds time to
coach basketball and soc-
c e r f o r y o u t h
sports. Because of these
efforts, Dr. Bukaty has the
respect and gratitude of
those for whom and with
whom he serves. It is excit-
ing to see how the efforts
of one person can make a
difference in the lives of
so many.
It is with great pleasure to announce that Dr. Andy Bukaty and Dr. Rick
Randolph are the recipients of the Ingram’s Magazine Heroes of
Healthcare 2016 Award. DWC recognizes the outstanding leadership
in healthcare and service to others of these recipients.
Rick Randolph, MD, Chief Medical Officer, HHI
DWC physician since 2005
As an Army National Guard
physician, Dr. Randolph was
stationed near Ashraf, Iraq, in
2004 when he first met Dr.
Gary Morsch. These two physi-
cians, from Johnson County,
Kansas had never met each
other, and their first encounter
was in a very strange post,
near the Iranian border.
Through this unusual encoun-
ter, Dr. Randolph would ulti-
mately become Chief Medical
Officer for Heart to Heart Inter-
national (HHI), the non-profit
organization, founded by Dr.
Morsch. HHI provides humani-
tarian development and crisis
relief worldwide.
Prior to this assignment, Dr. Randolph served around the world as
a military officer and a physician. He left active duty in 1995 to
become a partner for a Family Care Center in Lenexa, but re-
mained with the National Guard and continued to deploy overseas
with special forces units. Once he returned to the states, Dr. Ran-
dolph started working with DWC, where he found that the organi-
zation reflected Dr. Morsch’s vision of caring for others in a pro-
fessional, empathetic way.
His first experience with HHI came after the Haiti earthquake in
2010. In 2015, he signed on for six-weeks with a Heart to Heart
Ebola treatment unit in Liberia. Liberia ultimately turned into a six-
month assignment.
Dr. Randolph believe that his faith motivates and inspires him. “I
realized that the skills and experiences I had, in medicine and in
the Army, could be best used helping others in the developing
world.”
Docs Who Care congratulates, Dr. Randolph
and Dr. Bukaty for their great service!
5: Docs Who Care
the DWC family continues to grow
Who partners with Docs Who Care?
Our focus is first and foremost serving rural communities where physician recruitment
and retention is a challenge. We provide Physician and Advanced Practice Provider staff-
ing in a number of states throughout the Midwest and Colorado. We also offer contract-
ed full-time ED staffing for Critical Access Hospitals.
Who should consider working with Docs Who Care?
If you are looking for life balance as an independent contractor, we offer both moonlight-
ing and regular practice opportunities. Our Physicians and Advanced Practice Providers
are proven, quality health care providers who are committed to serving others.
“ ...we know that whom-
ever is sent will make
every effort to provide
the best possible care to
our patients. Our local
providers have been
able to take advantage
of increased time off to
be with their families.
Ron Cork, President/CEO
Avera St. Anthony’s Hospital
O’Neill, NE
DWC partner since 2003
reaching...the front lines Sometimes in emergency medicine
we are given a stubbed toe and some-
times we are given a real chance to
make a difference in people’s lives.
During a weekend shift, I was given one of
those real chances. A diabetic patient present-
ed with “the stomach bug.”
As I reviewed the symptoms, all I could see
was red flags waving in front of my face. Of
course all of the symptoms could be explained
away by hypoglycemia however; the patient
never checked the glucose to confirm the sus-
picions. When I asked about chest pain or shortness of breath, the patient denied
both. I was not convinced. I then specifically asked about reflux or heartburn symptoms.
The response was, “Well, now that you mention it….”
The heart was my number one concern. Within minutes of the patient’s arrival, the EKG
confirmed my suspicion. The patient was out the door before our labs even had time to
process. The EMS squad got the patient to the cath lab safely and they are now doing
well. My nursing and EMS staff could not have done a better job. I am so blessed to
have such a great team to work with!
Michelle Siebrecht, PA-C
DWC Physician Assistant since 2011
& A Q
Dr. Gary Morsch, President and CEO of Docs Who Care, is
pleased to announce the newest member of the Docs Who
Care family. Graham Morsch is now serving as the Accounting
Manager for DWC.
Graham joins the organization after several years of experi-
ence as an Accountant and Operations Accounting Analyst at
a large energy company in Oklahoma City. His knowledge will
be a valuable addition to the daily operations in the DWC Ac-
counting Department and its affiliated entities. Graham also
provides support to other areas of the organization, including
building management and information technology.
Outside of the office, Graham stays very busy with his family
and church activities.
We are privileged to have Graham join our team!
“ One of the
favorite things
about my job is
seeing the
hospitals and
clinics we serve
and meeting
our amazing
providers! It’s
energizing to
see the impact we are
having on
these
communities. Graham Morsch, Accounting Manager
DWC staff since 2015
Graham, Brittany, Hudson, and Addie
Michelle, Grant, Ryder, and Ellie
I recently ran across a quote from John Dewey that states a simple truth,
“Arriving at one goal is the starting point to another.” As I reflect upon
the exceptional year we had at Docs Who Care, this is indeed the truth
we are carrying into 2016.
Not only did DWC meet and exceed our key expectations in 2015, we
did it while maintaining our mission of service - to serve the healthcare
needs of rural hospitals across the Midwest and Colorado. We have
amazing providers and staff that give their best on a daily basis to ac-
complish this mission.
We also see our DWC providers reaching new heights, as described in
Our Heroes of Healthcare article. In addition, many are serving in ways
they never imagined. Our own, Dr. Jenifer Cook, of Wichita, KS, was just
appointed to the Governor's nine member Rural Healthcare Working
Group by Lt. Governor Jeff Colyer, M.D., who will be leading the group.
Dr. Cook, who has worked with DWC since completing her residency in
2001, was chosen as a physician who has worked in 18 rural Kansas
communities. She has been asked to sit at the same table as top policy
makers to address the problems of health care delivery in rural Kan-
sas. Quality manpower shortages, an aging population of patients and
health care providers, inefficient technology utilization, declining health
of rural communities and all possible funding sources and ideas are be-
ing considered and presented to the committee.
The group's findings will be presented to the Governor prior to the 2017
legislative session. In addition to serving on this committee and her
work with DWC, Dr. Cook has traveled worldwide, volunteering with
Heart to Heart International in their disaster relief efforts. Dr. Cook
demonstrates a way of giving back to her community and who is striving
to bring better healthcare in the future to those she serves through DWC
in the state of Kansas.
I could not be more humbled and proud of the work DWC is doing for
rural healthcare. We have plenty of new goals set for 2016 and with the
help of our staff and excellent providers, DWC will continue to be the
leader in providing exceptional healthcare services across rural America.
Thank you for sharing your skills, your passion and your future with Docs
Who Care!
REACHING NEW HEIGHTS IN 2016
DOCS WHO CARE
DOCS Emergency Medicine
1337 South Fountain Drive
Olathe, KS 66061
(913) 397-7800
(877) 397-7800
www.docswhocare.com
“I am forever
changed.” (following her most recent
trip to serve in Haiti)
Jenifer Cook, MD
DWC physician since 2011
Gary Morsch, President and CEO
DWC physician since 1995