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Library 2.0: The Future of Libraries?
Ben RoppWichita Public LibraryIn-Service Day 2009
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Library 2.0: The Future of Libraries?
1. What is Library 2.0?2. What is Web 2.0?3. What is Library 2.0 again?4. Some Examples5. Some Objections6. Sources and Resources
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So what is this Library 2.0 thing, anyway?
2 answers:
1. Web 2.0 in Libraries
2. A Philosophy of Library Service
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Web 2.0
What it consists of: Web-based applications (Web as platform) Software as a Service (SAAS) Read/Write Web (Participatory) User-Created Content Rich Internet Experience
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Web 2.0
Brought to you by (these concepts):
The Network Effect The Long Tail The “Wisdom of Crowds”
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Web 2.0
XML: Extensible Markup Language RSS: Rich Site Summary (also “Really
Simple Syndication”) AJAX: Asynchronous JavaScript and XML API: Application Programming Interface
Made possible by (these technologies):
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Web 2.0
Easy exchange/delivery of information (RSS) Easy development of new services (Open APIs) Device-Independent Applications (Mobile) User-friendly web services
(type-in-the-box, drag and drop)
Which (in English) translates to:
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Web 2.0
Blogs Wikis Social Networking Media Sharing Social Bookmarking Cloud Computing
All of which enables:
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Library 2.0, Definition #2
A philosophy of extreme customer service based on:
Constant and purposeful change Participatory Services Radical Trust Transparency Service as Dialog/Conversation
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http://www.flickr.com/photos/65735987@N00/114899622/
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Some L2 Examples
Blogs - Boulder Public Library Twitter – TCSPL MySpace – TSCPL Flickr – The Library of Congress IM Reference (on FB!) –
Hennepin County Public Library
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L2 Examples
Catalog 2.0NCSU LibrariesPenn Tags (University of Pennsylvania)
MashupsGoogle Maps –
Hillsborough County (FL) Public Library Cooperative
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Hillsborough County Public Library Cooperative, FL
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Objections to the 2.0 “Meme”
Privacy and security concerns (First Monday issue)
What the web was supposed to be anyway (web "inventor" Tim Berners-Lee, Anderson 2006)
The Cult of the Amateur: How Today's Internet Is Killing
our Culture by Andrew Keen (on WorldCat)
A Meaningless Buzzword (passing trend)
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Why should we care?
1 out of 8 couples married in the U.S. last year met via social media
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Why should we care?
1 out of 8 couples married in the U.S. last year met via social media
By 2010 Gen Y (AKA “Millenials”) will outnumber Baby Boomers….96% of them have joined a social network
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Why should we care?
1 out of 8 couples married in the U.S. last year met via social media
By 2010 Gen Y will outnumber Baby Boomers….96% of them have joined a social network
If Facebook were a country it would be the world’s 4th largest between the United States and Indonesia
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Why should we care?
1 out of 8 couples married in the U.S. last year met via social media
By 2010 Gen Y will outnumber Baby Boomers….96% of them have joined a social network
If Facebook were a country it would be the world’s 4th largest between the United States and Indonesia
The fastest growing segment on Facebook is 55-65 year-old females
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Why should we care?
Years to Reach 50 millions Users: Radio (38 Years)
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Why should we care?
Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years)
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Why should we care?
Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years) Internet (4 Years)
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Why should we care?
Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years) Internet (4 Years) iPod (3 Years)
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Why should we care?
Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years) Internet (4 Years) iPod (3 Years)Facebook added 100 million users in less
than 9 months…
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Why should we care?
Years to Reach 50 millions Users: Radio (38 Years)TV (13 Years) Internet (4 Years) iPod (3 Years)Facebook added 100 million users in less
than 9 months… iPhone applications hit 1 billion in 9 months.
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Why should we care?
Some sources say China’s QZone is larger than FB with over 300 million using their services.
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http://www.vincos.it/wp-content/uploads/2009/06/wmsn-06-09.png
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Library 2.0, Definition #2
A philosophy of extreme customer service based on:
Constant and purposeful change Participatory Services Radical Trust Transparency Service as Dialog/Conversation
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Questions?
Ben RoppWichita Public LibraryIn-Service Day 2009
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Sources
Squidoo “Lens”: Library 2.0 Reading List Tim O’Reilly “What is Web 2.0” (The start of it all) Presentations on Slideshare:
Information Week (Slide Presentation): “A Brief History of Web 2.0” David Lee King (TSCPL) http://www.slideshare.net/davidleeking/emerging-
trends-20-libraries-1869230 Nicole Engard http://www.slideshare.net/nengard/library-mashups#stats-bottom RamiroseAttebury http://www.slideshare.net/guesta715d0/web-20library-20 Eddie Byrne http://www.slideshare.net/ebyrne41
YouTube videos: “The Machine is Us/ing Us” “Social Media Revolution” (by the author of the book Socialnomics)