Transcript
Page 1: Librarians Socially Networking

Social NetworkingIn Libraries:You’ve Come a Long Way, Baby!

Melissa KiserInformation Technology Librarian,Allen County Public Library(260) [email protected]

November 20, 2008

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A little about me.

Melissa Kiser Technology Librarian, Allen

County Public Library Began working in libraries in

1982 as a shelver MSLS from University of

Kentucky, 1987 Children’s librarian 1988-1995 Branch manager 1995-2008 IT librarian February 2008-

present

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Librarians Socially Networking

WHY?HOW?WHAT’S THE POINT?

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Why are librarians doing it?

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To know other librarians

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To see what librarians are doing in other libraries

http://www.elkhart.lib.in.us/cgi-bin/index5.pl?&video=rogue_librarians&file=flash_player2d.pl

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To see what other librarians are thinking about (steal this idea)

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To bounce ideas off other librarians

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To not be alone in the world

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To get other librarians’ expertise on something new at my library

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To get other librarians’ expertise on something new at my library

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It’s cheaper than airfare!

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It’s cheaper than airfare(and far less frustrating)!

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How are librarians using it?

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Twittering back and forth

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Facebooking their libraries

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Friendfeeding other librarians’ stuff to ourselves

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Reading and commenting on librarians’ blogs

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Highlighting others’ posts on your blog (Hey everyone, did you read this?)

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Real yet virtual societies (Library Society of the World)http://thelsw.org/

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Chat rooms: to talk shop and unwind

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Collaborating through wikis

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Collaborating through wikis

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Friending each other on social networking sites

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Friending each other on social networking sites

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Friending each other on social networks

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What’s the point?

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We’re “going that way”

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Our patrons are doing it

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Our patrons are doing it

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Everyone else is doing it

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Everyone else is doing it

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Everyone else is doing it

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Everyone else is doing it

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Everyone else is doing it

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Everyone else is doing it

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Everyone else is doing it

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Everyone else is doing it

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Everyone else is doing it

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Everyone else is doing it

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Librarians are focusing on what libraries are becoming, not what they’ve always been

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“Online Communities and Their Impact on Business: Ignore at Your Own Peril”http://rubiconconsulting.com/downloads/whitepapers/Rubicon-web-community.pdf

About 80% of user-generated content on the web, including comments and questions, is created by less than 10% of the users.

Despite the low number, online communities have enormous influence on almost all web users. Online comments and reviews posted by the enthusiasts are second only to word of mouth as a purchase driver for all web users.

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“Online Communities and Their Impact on Business: Ignore at Your Own Peril”http://rubiconconsulting.com/downloads/whitepapers/Rubicon-web-community.pdf

Web discussion is theatre: it is a great way to interact with customers, because average customers watch and listen.

Even though you can’t get most of your customers to interact with you online, they watch what you do with the most frequent contributors, and they judge you based on it.

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“Online Communities and Their Impact on Business: Ignore at Your Own Peril”http://rubiconconsulting.com/downloads/whitepapers/Rubicon-web-community.pdf

Half of all of the most frequent contributors are age 21 or younger.

If it sometimes feels like people online behave like children, that may be because many of the noise ones are.

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Remember how it felt to say, “We no longer need books like this on our shelves” ?

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Look how far we’ve come


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