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Let’s Build a Strong Partnership
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We Are VoIP Supply
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We Are VoIP SupplySangoma at a Glance
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We Are VoIP Supply
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About SYSTM
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We Are VoIP SupplyHosted Switchvox Today
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Internet
Customer
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We Are VoIP Supply
● Can’t protect your entire network by implementing only one method● Hackers only need one exposed area of your network to take it all down
● Because business owners are not educating themselves about VoIP security. ● The transition from legacy phone system environments to VoIP environments is creating an increasing
gap of ignorance, benefiting hackers○ The ubiquitous network firewall is no longer the one-stop shop for protection, as in ‘the old days’. They
protect ONLY your data○ Hackers are hoping that you don’t know that your VoIP network is an open door
Why SBC’s
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We Are VoIP Supply
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Why SBC’s
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We Are VoIP Supply
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Types of Attacks
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We Are VoIP Supply
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Firewalls are Not Enough
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We Are VoIP Supply
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Firewalls are Not Enough
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We Are VoIP Supply
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SBC is the Solution
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We Are VoIP Supply SBC is the Solution
• SIP Normalization
•Security•Transcoding•CDRs•RTCP QoS report•Call Access Control
•Management•GUI / config•DSP resources•Etc.
EthernetCable
SIPport
RTP ports
SIPport
RTP ports
EthernetCable
SIP
Media
SIP
Media
SBC
Because the SBC ‘sees’ all SIP and RTP traffic coming from both sides, it can analyze, fix, control, report, etc.
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We Are VoIP Supply
Security: ● Protect from denial of service attacks (DoS or DDoS), fuzzing, and toll fraud● ACLs● SIP Protocol Filtering and Rate Limiting● SIP Protocol IDS/IPS
Encryption: ● Prevent eavesdropping and authenticate the call end points
Registration Policy: ● Prevent unregistered end points from getting access to your VoIP service
Call Routing: ● Provide dynamic routing – LCR & Load Balancing● Survivable and Resilient Routing
SIP Conversion: ● Interoperability: Allow SIP-based equipment from different vendors to interconnect
Media Transcoding: ● Generate the best quality of service the connection can provide, from HD Voice quality to small bandwidth optimized codecs
Scalability: ● Respond to increasing demand on your VoIP services
SBC Features
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We Are VoIP Supply SBC Use Cases
● Remote Workers● SIP Trunking● SBC for TDM Support● Virtual SBC● Transcoding● Security● High Availability● Interoperability
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We Are VoIP Supply
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Remote Worker
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We Are VoIP Supply
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Remote Worker
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We Are VoIP Supply Remote Worker
Customer Phones
• IP Firewall• SIP Firewall• CAC• Rate Limiting• Flexible Dial Plan
• SIP VoIP Security• VoIP IDS/IPS• Dynamic ACL for Phones• FENT
• Send Phones to Web API ports• Switchvox Desktop Softphone• Switchboard• User Web Interface
Further protection measures: https://support.digium.com/community/s/article/Guide-on-how-to-increase-security-your-Switchvox-PBX
Configuration Guide: https://wiki.sangoma.com/display/SBC/Switchvox+-+Remote+D-Series+Phones
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We Are VoIP Supply
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Remote Worker
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We Are VoIP Supply
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SIP Trunking
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We Are VoIP Supply SIP Trunking
Customer Phones
• IP Firewall• SIP Firewall• CAC• Rate Limiting• Flexible Dial Plan
• SIP VoIP Security• VoIP IDS/IPS• SIP Peering• SIP Account Authentication
• Peering with SBC Only• Provides IVR and other Call Control Further protection measures:
https://support.digium.com/community/s/article/Guide-on-how-to-increase-security-your-Switchvox-PBX
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We Are VoIP Supply
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SIP Trunking
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We Are VoIP Supply
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SBC Family
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We Are VoIP Supply
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Highlights
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We Are VoIP Supply
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Highlights
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We Are VoIP Supply
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SBC with SYSTM
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We Are VoIP Supply
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Training & Documentation
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We Are VoIP Supply
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Support & Professional Services
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We Are VoIP Supply Support & Professional Services
Gold Level Maintenance Plans Platinum Level Maintenance Plans
Sangoma Support provide Tier 3 SupportCustomer comes to Sangoma with Problem In-HandProviding Logs, Captures and detailed analysis
Severity Based SLA, Response and Resolution Goals9x5 Regional Business Hours Support Access30 Support Credits included on initial purchase
30 Credits = 30 Minutes Credits usage;Case Management; Problem Identification and resolutionConfiguration and Implementation Support
More Credits can be purchasedSupport Credits have a limited One Year activation from time of purchase
Software ReleasesNo Extended Hardware Warranty
Severity Based SLA, Response and Resolution Goals24x7 Emergency Support for Critical Severity Issues Only
Critical Severity OnlyDead Production Environments Support Requests OnlyComplete System Outages
60 Support Credits included on initial purchase60 Credits = 60 Minutes Credits usage;
Case Management; Problem Identification and resolutionConfiguration and Implementation Support
More Credits can be purchasedSupport Credits have a limited One Year activation from time of purchase
Software ReleasesNo Extended Hardware Warranty
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We Are VoIP Supply
Thank you for participating in the webinar today!
Contact VoIP Supply to request your FREE 30 day trial of hosting Sangoma’s SBC or schedule access to the
VoIP Supply sandbox!
Promotion
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We Are VoIP Supply
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We Are VoIP SupplyCONTACT INFORMATION