Download - Let A Thousand Tech Flowers Bloom
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Managing Technology to Meet Your Mission
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MISSION FIRST
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Technology is Not a Paper Clip
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Technology is Not a Paper Clip
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Technology is Part of Your Mission
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Technology at Save the Children
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IT Alignment
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Stages of IT Alignment
Chaotic Reactive Proactive Service Value
How closely is technology tied to mission?
Information systems, if any, are used only for routine business processes.
Information systems exist, but are only used for routine business processes and automating tasks.
Some technology is tied with mission, but-day to day issues often overshadow these goals.
Technology assets are seen as a mix of investments and expenses, with some elements tied to mission objectives.
Information systems, if any, are used only for routine business processes.
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DON’T SPEND, INVEST
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What Do You SPEND on?
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What do You INVEST in? Your Program Your People Your MISSION Technology is a Part of That
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Investments Require Measurement
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The OLD Return on Investment(Dollars Saved) - (Dollars Invested) = Return on
Investment Positive numbers good Negative numbers bad
$ Value of Time
Saved
- = ROICost of Laptop
$800 / yr over 3 years - $1800 + contracts and service =
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The Math is Messy NowIntangible benefits:
Job satisfaction Productivity Morale Teamwork Client satisfaction Client response time Client satisfaction
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GROW GARDENERS
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Grow Gardeners
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Define Your NeedWhat are your tech needs?How should you staff them?
How much time will these tasks take? Is it constant work, or cyclical? Development, maintenance, or user
support and training? Does the tech work even live in the
“tech department?”
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It’s the Person AND the SkillsCultural fit is as
important in the nonprofit setting as skills fit
What non-tech skills are needed in the role?
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Technology is Scary
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Fear Leads To….
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Good Tech Leaders…Get ahead of the changeCreate contextCommunicate early and often
Listen, don’t just talk!
Involve and empower staffMitigate anxiety
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Good Tech Leaders Grow Gardeners
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Remember
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It’s not About the Technology
MISSION FIRSTDON’T SPEND, INVESTGROW GARDENERS