![Page 1: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/1.jpg)
Leave, Crew Web Portal & Mobility
Transformational IT Solutions for Travel, Transportation and Logistics
![Page 2: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/2.jpg)
Introduction
2
iFlight Crew Web Portal is a new generation solution to keep the crew connected, communicated and motivated through its various tools and
interfaces which simplifies a number of business processes
iFlight Crew Web Portal is a new generation solution to keep the crew connected, communicated and motivated through its various tools and
interfaces which simplifies a number of business processes
A motivated employee treats the customer well. The customer is happy so
they keep coming back, which pleases the shareholders.
— Herb Kelleher, Former Southwest Airlines CEO
![Page 3: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/3.jpg)
IBS Approach to Servicing Crew
3
•Live rosters•Station and hotel info•Crew personal details•Crew visas & passports•Crew list
•Leave bidding•Leave status•Leave cancellation•Document repository
•Sign in/ check in•Roster change modification•Broadcast messages•Approaching expiries & alerts
•Trip swaps•Open time swaps•Leave swaps•Standby swaps•Three way swaps
•Social networks•Group messages•Trending topics
![Page 4: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/4.jpg)
Agenda
4
• Leave Module Walkthrough
• CWP Module Walkthrough
• Mobility Module Walkthrough
![Page 5: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/5.jpg)
Leave Module Walkthrough
5
![Page 6: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/6.jpg)
6
IFC Leave: Introduction
• Leave management process involves the following
• Setting up leave policies and constraints
• Crew placing leave bids
• Allocating leave to crew
• Publishing leave allocation solutions to crew and external systems
• Viewing results of leave allocation
• Manipulation of allocated leave
![Page 7: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/7.jpg)
7
IFC Leave: Setup Basic Data
• Leave Period & Seasons
• Summaries & Entitlements for Crew
• Slots for each day
• Leave points (optional)
![Page 8: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/8.jpg)
8
IFC Leave: Capture Bids
• Options
• Bid preference - Start/End Date of bid block and number of days as
Leave Days
• C/F to Winter Season
• Consecutive ? Lieu Days
• Buddy Name
![Page 9: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/9.jpg)
9
IFC Leave: Bid Allocation
• Option 1
• Sorted into descending order of points
• Option 2
• Sorted in ascending seniority
• Option 3
• Sorted in ascending seniority within Leave Group
![Page 10: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/10.jpg)
10
IFC Leave: Crew Adjust Leave
• Prior to publication of Leave crew can
• View slot availability
• Book New Leave
• Move Leave
• Cancel Leave
![Page 11: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/11.jpg)
11
IFC Leave: Open Bidding
• Until rosters are published crew can
• View slot availability
• Book New Leave
• Move Leave
• Cancel Leave
![Page 12: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/12.jpg)
Crew Portal Module Walkthrough
12
![Page 13: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/13.jpg)
Module Walkthrough
13
• Dashboard
• View and Acknowledge Roster Changes
• View and Acknowledge Crew Check In
• View and Acknowledge Important Messages
• View and Acknowledge Leave Bid Window Notifications
• View and Acknowledge Outbid Notifications
• View and Acknowledge Qualification and Recency Expiry
![Page 14: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/14.jpg)
Module Walkthrough
14
14
• Roster
• Monthly Roster Calendar
• Toggle between Live and Published
• Toggle between UTC and Local
• Pairing and Activity Details
• Duty and Itinerary Details
• Hotel and Crew on Flight Information
• Calendar GUI with Legends
• SDC and Crew Member Status
• Flight / Pairing / Station Messages
• Cumulative Hours Statistics
• Allowance Information
![Page 15: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/15.jpg)
Module Walkthrough
15
15
• Duty and Leave Swap
• Duty Swaps
• Leave Swaps
• Multi Way Swaps
• Open Duty Swaps
• Open Leave Swaps
• Standby Swaps
• Open Standby Swaps
• Auto Swap
• Advertise, View Advertisements, Test Swap and Offer assignments,
subject to rules
![Page 16: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/16.jpg)
Module Walkthrough
16
16
• Leave
• View Leave Bid Window
• View Leave Account and History
• View Real time Slot Availability (bid based)
• View Leave Calendar
• View Leave Rules
• Apply Leave subject to rules
• View Bid Results and History
• Edit/ Adjust / Cancel Leave Bids before and after allocation
• View Non-Bid Leave results
![Page 17: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/17.jpg)
Module Walkthrough
17
17
• Crew Vacancy Notifications
• View Vacancy notifications
• Apply for vacancy
• Call Back Vacancy Application
• View Results
• View training Calendar
• View Individual Details of the Training
attended and planned
• Submit Feedback for the Training
attended
![Page 18: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/18.jpg)
Module Walkthrough
18
18
• Roster Report
• Printable Roster Report with Duty and
Itinerary information
• Displays Monthly Statistics
![Page 19: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/19.jpg)
Module Walkthrough
19
19
• Information - Messages
• View Important and Other Messages
• View Messages to Crew in Pairing/Flight/Station
• Acknowledge Messages
![Page 20: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/20.jpg)
Module Walkthrough
20
20
• Crew Profile
• View Basic Crew Details
• View Role details
• View Crew Records
• View Crew attributes
• View Contact Information
• Update selected information
![Page 21: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/21.jpg)
Module Walkthrough
21
21
• Stations
• Station Manager Information
• Other Station Related Information
• Hotel Details
• Transport Details
• Medical Information
![Page 22: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/22.jpg)
Module Walkthrough
22
22
• Appraisal
• Create Appraisal Details by Appraiser
• View and Confirm Appraisal Details by Appraisee
• Submit Appraisal Feedback
![Page 23: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/23.jpg)
Module Walkthrough
23
23
• Crew Training
• View Training Calendar
• View Training Plan
• View Trainings attended and Results
• Submit Feedback for the Training attended
![Page 24: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/24.jpg)
Module Walkthrough
24
24
• Library
• Provision to upload important documents
and give access to crew members to access it
• Provision for the intended readers to
download these documents
![Page 25: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/25.jpg)
Module Walkthrough
25
25
• Claims
• View and Submit claims
• Edit and Delete New Claims
![Page 26: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/26.jpg)
Module Walkthrough
26
26
• Reports
• Allowance Report
• General Declaration Report
• Voyage Report
• Compliance Report
• Seniority/Bid Group Report
• Individual/ Cumulative Flying Hours, Credit Hours, Duty Hours, Stick
Hours
• China Crew List Report
![Page 27: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/27.jpg)
Module Walkthrough
27
27
• Admin Module
• Manage Users and Roles
• Manage Access Permissions
• Manage UI Configuration (Theme, Front
screen image, Logo)
• Switch User
• Manage Documents in E-Library
• Auto User Creation
![Page 28: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/28.jpg)
Module Walkthrough
28
28
• Login Module
• Single Sign On
• Auto creation of Crew Users
• Login through Login Page
• Password Security
• Complex Passwords
• Expiry of Passwords after predefined period
• Login Time out after a predefined inactive period
• Maximum incorrect attempts
• Restriction to use past passwords
• Forgot Password Feature
• Change Password
![Page 29: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/29.jpg)
Case Study
29
29
• Customer
• One of the major Airlines operating out of Asia
• 7000 crew
• Challenges
• Lot of paper intensive manual work – both administration and
communication
• Delay in processing causing frustration
• Considerations for implementing iFlight Crew Web Portal
• Better performance
• Real time data
• Claims, Leave, Vacancy application, Swaps and Rosters made
paperless
• Product based – hence access to future upgrades/enhancements
![Page 30: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/30.jpg)
30
30
Crew Portal Technology
• Software Stack
• Apache 2.2
• Jboss 5.1 (preferred) / WebLogic 11 (preferred) / WebSphere 7
• Oracle 11g
• Scalability
• Current largest Crew base Crew Portal is 7000 crews.
• Concurrent request hitting CWP estimated at 40 (between 25 and 50)
• Internal testing has proved that Crew Portal is scalable at 150
concurrent requests.
• 150 concurrent request map to about 500 concurrent sessions
• Have not tested above 150, so this is not a hard limit.
• Availability
• Horizontal and Vertical Scalability supported
• Clustered Server deployment
![Page 31: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/31.jpg)
31
31
Crew Portal Screenshots
![Page 32: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/32.jpg)
Mobility
32
![Page 33: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/33.jpg)
iFlight Evolution
33
On the MoveAt HomeOffice
iFlight Crew iFlight Crew Portal iFlight Crew Mobile
Enables the Crew and the Airline always connected and updatedEnables the Crew and the Airline always connected and updated
![Page 34: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/34.jpg)
Mobility Platform
34
iFlight Crew Mobile v 1.0 (Released)•Roster view •Roster changes•Notifications/Messages•Acknowledgement
iFlight Crew Mobile v 2.0 (Apr 2014) •e-Swap (Duty Swap)•Leave Bidding•Crew List•Qualification/expiry•Flight/Duty hours statistics•Multi OS compatibility (PhoneGap)
iFlight Crew Mobile v 3.0 •Integration with Phone/Private Calendars•Tablet compatibility•Management Portal – KPI/Dashboards•Social Network Integration
A mobility platform for improving crew satisfaction while bringing process improvement, improving operational effectiveness and reducing
administrative effort
A mobility platform for improving crew satisfaction while bringing process improvement, improving operational effectiveness and reducing
administrative effort
![Page 35: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/35.jpg)
35
Mobility Walkthrough
![Page 36: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/36.jpg)
Mobility Walkthrough
36
• Login Securely with User Name and
Password
![Page 37: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/37.jpg)
37
Mobility Walkthrough
• Main Menu
• View Roster
• Messages
• Duty Swaps
• Leave
• My Data
![Page 38: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/38.jpg)
Mobility Walkthrough
38
• View Notifications –
Roster Changes and
Important Messages
• View and
Acknowledge Roster
Changes
• Read and
Acknowledge
Important Messages
Notifications
![Page 39: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/39.jpg)
Mobility Walkthrough
39
• Dashboard of Roster
Changes and Important
Message Notifications
• Roster view – Calendar,
Details
• Notifications and
Acknowledgement• View Monthly Roster
Details
• View Weekly Roster
Details
Roster
• Pairing Details
• Activity Details
![Page 40: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/40.jpg)
Mobility Walkthrough
40
• Message Listing
• View Important and
General Messages
Message
![Page 41: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/41.jpg)
Mobility Walkthrough
41
Duty Swap Main Menu
• Notice board
• Advertisement/Wish List
• My Advertisements
• My Offers
![Page 42: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/42.jpg)
Mobility Walkthrough
42
• Notice Board
• List of Advertisements in
Noticeboard• Advertisement Details
• Offer Screen
• Advertise Screen
• My Advertisements
• Offer received against My
Advertisements• Validate Swap
• My Offers
• Details of the Advertisement from My
Offer
Duty Swap
![Page 43: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/43.jpg)
Mobility Walkthrough
43
Leave Main Menu
• Apply Leave
• Leave Status
![Page 44: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/44.jpg)
Mobility Walkthrough
44
• Leave Bid
• Slot and Leave Calendar
• Leave Entitlement
• Bid Status
• Bid Details
Leave
![Page 45: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/45.jpg)
Mobility Walkthrough
45
• My Profile
• My Statistics
• My Qualification
My Data
![Page 46: Leave, Crew Web Portal & Mobility Transformational IT Solutions for Travel, Transportation and Logistics](https://reader036.vdocuments.us/reader036/viewer/2022062300/56649d005503460f949d170b/html5/thumbnails/46.jpg)
Thank You
© IBS Software Services 2014