Download - Labor and Industries Mobility Implementation
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Labor and Labor and IndustriesIndustriesMobility Mobility
ImplementationImplementation
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1975 1980 1985 1990 1995 2000 2005
Technology Shifts
Mainframe Windows Desktop Internet
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March 12, 2010 March 7, 2012
Mobile Technology Shift
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Declining PC Sales
In the wake of Apple’s iPad, Hewlett Packard announced a record quarterly loss of $8.9 Billion (2nd Quarter 2012)
AP, August 23rd 2012
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PC Sales Continue Decline
Global PC Shipments Fall by 13.9%
(1st Quarter 2013)
Wall Street Journal, April 10, 2013
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L&I Mobile Initiative
L&I has more than 200 auditors and inspectors that spend several days at a time on the road visiting several field sites sometimes in remote locations.
These employees need better tools
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18th Century Technology
Inspectors still use paper & pencil to capture data.
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Lack of Information
Compliance opportunities are missed because inspectors lack access to information about activities and contractors at sites.
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Trip Routing
Planning trip routes and site visits is inefficient. Inspectors spend more time than necessary on the road.
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User Context
Field Staff
Knowledge Workers
Public
BYOD
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Public Mobile Support
Adaptive layout and design applied to L&I Web-based content and applications
LNI.WA.GOV
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Scoping
Field Staff
Knowledge Workers BYOD
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Mobility Model
DEVICE
MANAGEMENT
BUSINESS DATA
DATA CHANNELS
COTS APPS
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CERTIFY
Proof Points
Development
Management
Integration
Security
User Experience
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Test Plan
DEVICE
MANAGEMENT
BUSINESS DATA
DATA CHANNELS
COTS APPS
Development
Management
Integration
Security
User ExperienceMobility Model Proof Points
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L&I’s Proposed Solution
DEVICE
MANAGEMENT
BUSINESS DATA
DATA CHANNELS
COTS APPS
iPhone/iPad
McAfee EMM
MADP RFP
App Control
Adopted by ITPG
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L&I’s ImplementationiPhone/iPad• All Blackberry Phones replaced with iPhones.
• Centralized purchasing and deployment.
• Application Provisioning – Work In Progress
•Single Apple ID for devices
•Separate Apple ID’s for provisioning staff
• Disabled Apple Store, Facetime and iMessage
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L&I’s ImplementationEnvironment
• Proxy gateway server at CTS• Juniper VPN• Verizon Virtual Private Network - Conceptual
• Web Server for hosting:• Mobile Device Management (MDM)• Mobile Application Development Server• Mobile App Distribution Point
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L&I’s ImplementationMDM – McAfee EMM
• MDM Benefits• Extend EAS Security Policies
• Centralize management
• Apple Volume Purchasing Integration
• In-House App Store
• Reporting
• Extended Device Control
• Multiple User Logon
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L&I’s ImplementationMDM – McAfee EMM
• McAfee EMM Benefits• Integrates with ePolicy Orchestrator• Low Cost• Rapid Deployment• Small Footprint
• McAfee EMM Challenge• Disabling Apple App Store prevents VPP app deployment
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L&I’s ImplementationMobile App Dev Platform - Verivo
• Benefits• Rapid development (declarative)• Cross-platform• Small footprint
• Observations• Vendor behaves like a development contractor• Cross-platform limitations
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L&I’s ImplementationApp Control
• Disabled Apple App Store• SharePoint as one of two data input channel• SharePoint client controls data on iOS• MDM provides device security boundary
DATA CHANNELS
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L&I’s ImplementationApp Control DATA CHANNELS
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L&I’s ImplementationApp Control COTS APPSDifferent user profiles
• Apple Volume Purchasing Program
• Apps targeted to user profiles
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L&I’s ImplementationApp Control Common Apps
• Infragistics SharePlus – SharePoint Client• Microsoft Lync – Unified communication• Google• Google QuickOffice - Conceptual• Microsoft Office Web Apps - Conceptual• Junos Pulse – Juniper VPN
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L&I’s ImplementationApp Control Profile Apps
Dozens of applications from various sources requested including:
• FEMA• OSHA• Health & Medical• And more…
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L&I’s ImplementationLessons Learned
• McAfee EMM• App management not robust• Good value for McAfee customers
• Verivo• Product still meeting expectations• Relationship with AT&T complicates implementation
• SharePlus • holds promise for data control via SharePoint
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L&I’s ImplementationLessons Learned
• Verizon’s Virtual Private Network • Holds promise for connectivity
• Single Apple ID on all iOS devices• Broadcast iMessage and Facetime to all devices• Plan to mitigate with Microsoft Lync
• Broad pool of ready-made apps of value to the agency from the Apple App Store
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Questions