![Page 1: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/1.jpg)
FINDING YOUR INNER HATCHET MAN
7 WAYS GREAT ENTREPRENEURS FIRE EMPLOYEES
![Page 2: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/2.jpg)
Eric TachibanaProfessional Services, Area Practice Manager for Asia
![Page 3: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/3.jpg)
QUICK SCOPE CHECK
FIRING CIRCUMSTANCE COVERED TODAY?Performance Gaps YESContractual Breaches NORetrenchment NO
![Page 4: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/4.jpg)
GUIDING PRINCIPLE OF FIRINGEveryone is a star in some role
As a manager, your responsibility is to help them in their search for that role
![Page 5: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/5.jpg)
KICK-OFF QUESTIONWhat is the first step in firing well?
![Page 6: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/6.jpg)
0 1
SOURCE WELL
![Page 7: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/7.jpg)
0 1
SOURCE WELL
• What will they be doing in their role? • How will success be measured• What skills will they need in order to
succeed? What do they need coming in, and what can be trained
• What personal qualities will help them excel?• Make objectives SMART• Select the right interviewers and pre-brief
them
![Page 8: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/8.jpg)
0 2
INVEST IN EVALUATION
![Page 9: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/9.jpg)
0 2
INVEST IN EVALUATION
• Be regular• Be honest, explicit, fair, and listen• Stay positive and future focused• Document
Suggestion: I do mine quarterly
![Page 10: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/10.jpg)
0 3
INVEST IN DEVELOPMENT
![Page 11: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/11.jpg)
0 3
INVEST IN DEVELOPMENT
CATEGORY OF WORKERSTARSPOTENTIALSWORK HORSESUNDER ACHIEVERS
![Page 12: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/12.jpg)
0 3
INVEST IN DEVELOPMENT
CATEGORY OF WORKER
% OF YOUR TEAM IN THIS CATEGORY
STARS 10%POTENTIALS 30%WORK HORSES 50%UNDER ACHIEVERS 10%
![Page 13: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/13.jpg)
0 3
INVEST IN DEVELOPMENT
CATEGORY OF WORKER
% OF YOUR TEAM IN THIS CATEGORY
YOUR BUDGET
STARS 10% 50%POTENTIALS 30% 30%WORK HORSES 50% 20%UNDER ACHIEVERS 10% 0%
![Page 14: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/14.jpg)
0 3
INVEST IN DEVELOPMENT
CATEGORY OF WORKER
% OF YOUR TEAM IN THIS CATEGORY
YOUR BUDGET
YOUR TIME
STARS 10% 50% 10%POTENTIALS 30% 30% 50%WORK HORSES 50% 20% 20%UNDER ACHIEVERS 10% 0% 20%
Suggestion: I prune annually
![Page 15: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/15.jpg)
CHECKPOINT ONE!Scribble down one thing you can do differently from tomorrow onwards based on the first 3 rules
1. Source Well2. Invest in Evaluation3. Invest in Development
![Page 16: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/16.jpg)
0 4
PREPARE BEFORE YOU SWING THE AXE
![Page 17: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/17.jpg)
0 4
PREPARE BEFORE YOU SWING
• Know the law• Have your script, FAQ and other materials
(like tissue paper) ready• Know the severance package details• Choose the right environment & day• Ensure security protocols and know walk-out
policy• Rehearse
![Page 18: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/18.jpg)
0 5
BE HONEST & EMPATHETIC
![Page 19: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/19.jpg)
0 5
BE CLEAR, HONEST & EMPATHETIC
• Let the employee have air time, but don’t apologize or back peddle
• Let the employee compose himself/herself• Keep to the plot. Be clear, quick & firm,
it’s not a discussion or argument
![Page 20: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/20.jpg)
CHECKPOINT TWO!Scribble down one thing you can do differently from tomorrow onwards based on the last 2 rules
4. Prepare before you swing the axe5. Be clear, honest and empathetic
![Page 21: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/21.jpg)
0 6
CLEAN UP THE BLOOD
![Page 22: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/22.jpg)
0 6
CLEAN UP THE BLOOD
• Exit interview• Leavers processes• Huh? What happened?
![Page 23: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/23.jpg)
0 7
SETTLE THE SURVIVORS
![Page 24: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/24.jpg)
0 7
SETTLE THE SURVIVORS
• Respect the privacy of individuals, but debrief the team
• De-stress the firing team. Don’t go home and kick your dog!
Even if you know it is coming and you know it is right, it is still traumatic for absolutely
everyone
![Page 25: Kuala Lumpur CTO Summit - How to fire employees](https://reader036.vdocuments.us/reader036/viewer/2022081414/587ce2b71a28abff0b8b7099/html5/thumbnails/25.jpg)
CHECKPOINT THREE!Scribble down one thing you can do differently from tomorrow onwards based on the last 2 rules
6. Clean up the blood7. Settle the survivors