Download - Kfc Operation Mgmt
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KFC SUPPLY CHAIN MANAGEMENT
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HISTORY OF KFCHISTORY OF KFC
Colonel arland anders was the founder of entucky friedchicken
Colonel arland anders was the founder of entucky friedchicken
KFC was sold in buckets
KFC was sold in buckets
KFC first overseas outlet inengland
KFC first overseas outlet inengland
KFCgoes public
KFCgoes public
Pepsi co acquires KFC
Pepsi co acquires KFC
KFCnow has 13000 restaurants in more than 80 countries
KFCnow has 13000 restaurants in more than 80 countries
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KFC ,SECTOR 4 ,DWARKAKFC ,SECTOR 4 ,DWARKA
KFC h s st ff of 60 people
KFC lso h s home delivery f cilityKFC h s se ting c p city for 100 people
KFC h s to pply oper tions m nagement in 3 fields:-
1. Home delivery
2. Kitchenarea
3. Billing counter
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STAFF
KFC , d arka has a staff of 60 people as told to us
by the branch manager (mr.pravin)
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KFC MENU
Toasted T ister Veg. Zinger
Veg. Strips
Chicken BucketFrench Fries
Krushers
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RAW MATERIAL &SUPPLIERSRAW MATERIAL SOURCE USED IN MAKING
OF
REORDERING
MILK(tetra pack) Paras,delhi KRUSHERS MONTHLY
CHEESE Britannia,delhi BURGERS WEEKLY
VEGETABLES S.M traders,delhi BURGERS & VEG
STRIPS
DAILY
BURGER BREAD Golden Wheat
,jalandhar
BURGER WEEKLY
FRENCH FRIES Mc Cann ,india FRENCH FRIES MONTHLY
CHICKEN Venkys,pune CHICKEN WEEKLY
FLOUR KFC regional
supplier,delhi
CHICKEN MONTHLY
SAUCES KFC regional
supplier,delhi
SERVED WITH
EVERY ITEM
MONTHLY
PACKAGING
CARTONS
KFC regional
supplier,delhi
HOME DELIEVERY
ITEMS
MONTHLY
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REODERING & BUFFER STOCK
RAW MATERIAL REODERING MODE REODERING BY BUFFER STOCK
MILK TELEPHONE STORE MANAGER 7 DAYS
CHEESE TELEPHONE STORE MANAGER 3 DAYS
VEGETABLES TELEPHONE STORE MANAGER NO BUFFER STOCK
BURGER BREAD E-MAIL STORE MANAGER 1 DAY
FRENCH FRIES E-MAIL STORE MANAGER 7 DAYS
CHICKEN E-MAIL STORE MANAGER 2 DAYS
FLOUR TELEPHONE STORE MANAGER 7 DAYS
SAUCES TELEPHONE STORE MANAGER 7 DAYS
PACKAGING
CARTONS
TELEPHONE STORE MANAGER 7 DAYS
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HOME DELIVERY
1 separate landline no. 1 separate billing machine
1 person
for taking
calls
10 home
delivery
boys
10 home
delivery
bikes
1 person
for
packaging
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BILLING COUNTERS
KFC ,d arka has 3 billing counters on weekends & 2
billing counters on weekdays so as to accommodate
the eekend rush
On festival days also they operate 3 billing counter
to accommodate the rush
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ASSEMBLY LINE
CHICKEN INFREEZER
CHICKENDIPPED IN
FLOUR
CHICKEN
COOKED INOIL
FRIED CHICKENIN UHC DRY
MACHINE
SERVED IN
CHICKENBUCKETS
BURGER BASE IS
GRILLED
ALOO TIKKI
ADDED
CABBAGE &
LETTUCE ADDED
SERVED ITH
SAUCE
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SEATING ARRANGEMENT
1. A big seatingareaaway which is away from washroom andnoisy billingarea
2. House keeping members are there to clean every table aftera customer leaves
3. There is a separate seatingarrangement for families ,foryoungsters and groups
FAMILY
YOUNGSTERS
IN GROUP
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QUALITY CONTROL
These STEEL MARKERS are used by KFC & evenwe can see
them beingused by Mc Donald's for quality purpose
A burger at KFC is tagged with this steel marker which has 6number .This means this burger will be fresh for only 6 minutes
As KFC is allabout freshness and taste so KFC never sacrifices
onquality & uses this techniqueMETAL
TAG
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COMPLETED BY :-
ROHIT BAHRI- 45
SAKSHI BEDI- 46
SAKSHI KAPOOR - 47
SAURABH TRIKHA- 48