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Roger YoungExecutive Director, www.FacilityMastersOnline.com
[email protected]‐886‐6093
Benchmarking
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•High ExpectationsInternal/External
• More with Less
• Demonstrate Success
• Be Credible
Simple Truths
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Demonstrate … quantitative measuring
Show … results
Develop standards and set expectations
Demonstrate effectiveness
How to Maintain Credibility
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Understand the Expectations
Know the Key Questions
Identify the Metrics
Collect Data as Part of the Process
Compare Metrics Over Time
Benchmark With Others
Strategy
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Properly Maintaining School Facilities
Energy Efficiency
Maximize Resources
Minimize Risk
Environmental Safety
Expectations
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Key Questions/Metrics –
– What is being done?• Completed work orders by type (routine, PM, emergency), trade, system, use of PM templates, cost
– How well is it being done?• Time to complete, run time, emergencies, staff survey
– What needs to be done?• Deferred work orders, life cycle analysis, capital needs and renewal, facility audit
Properly Maintain School Facilities
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Collect Data (Timely, Comparable, Accurate)
– Work order, date initiated, date completed– Type of work (PM, emergency, routine), location – Category (HVAC, roof, electrical, plumbing, grounds)– Cost, labor time– Type and condition of equipment
Part of Process – Maintenance Management System such as SchoolDude.com
Properly Maintain School Facilities
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Maintenance ProgramNumber of Work OrdersBacklogStatus of BudgetEmergency Work OrdersDays to Complete Work OrdersPM HoursQuality Assurance
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Examples …
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Surveys…
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Energy Management …
ConsumptionConservationAccomplishmentsData:
• BTU’s• Sq Ft Buildings• Degree Days
• Comparison Over Time
• Types of Energy
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Convert all units to K BTU to benchmark/rank schools according to how much energy they use per square foot.
Energy Conversion Factors1 kWh = 3.412 kBtu 1 Gal Propane = 91.6 kBtu1 CCF = 103 kBtu 1 Gal #2 Fuel Oil = 139 kBtu
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SchoolDude UtilityDirect Energy Cost/Sq Ft Report
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SF / custodianOverall cost in $/SFCustodial materials cost in $/SFOvertimeSatisfaction Survey
KPI: Custodial
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Turnover% of staff replacedChange in staff sizeAttendance ratesAverage cost of pay and benefits per person
KPI: Personnel
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KPI: Environmental Safety• Student injuries• Number of inspections• Respiratory complaints with nurse• State and federal reporting• IPM complaints• Life safety inspections
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Understand the Expectations
Know the Key Questions
Identify the Metrics
Collect Data as Part of the Process
Compare Metrics Over Time
Benchmark With Others
Strategy
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Thank You