Agenda
Master Enabling Agreements Accessibility Product Overviews Scoring Summary Campus Surveys RFP Results Pricing What’s Next?
Master Enabling Agreements MEAs are a set of options; not the only options!! RFP Process provides documented information of
systems– Campuses can use this info in their process to make
informed decisions– Campuses perform their own evaluation and demos for
selection
Campuses can procure from the CSU MEA – Request quote from vendors based on CSU MEA– Procure with a purchase order referencing CSU MEA
Accessibility Moodle the most accessible Blackboard (both products) least accessible Accessibility is not about “adding features” Take accessibility seriously now –
– In 2 years accountability has to take hold What impact does this have on work in the future? CSU is being looked at as a leader in Accessibility
– Apple Computers– State of California– Other Universities and State Systems are
watching
Angel Windows Architecture Simple Interface Learning Object Repository (LOR) w/ the system Web 2.0 (Wiki, Blogs, RSS Feeds) Same Instance – Multiple Branding Can customize help system content Offers ASP service Can import and export IMS packaged content Published database schema and fully supports Dublin
Core metadata standard User can set Accessibility Profile
Angel (con’t)
SUNY System – large system (70k to 100k users?) Scalability – looking into issues – SQL*Server?
Median response time for urgent needs– 2.1 Hrs for the Initial Response
– 2.26 Hrs for Follow up/Resolution
– 13 Support reps supporting 26 clients each
Desire2Learn Windows Architecture Many Large Consortium Customers Easy to Use – Good Interface Data warehouse comes with system Claims fewest help desk calls (75% users dive in – no
training) Real-time Peoplesoft Integration with Tennessee Regents Tight integration with Google and Outlook ASP - host 80% of their clients Scalability at 150,000 users – issues w/ SQL*Server? Building APIs now (no BldgBlocks/Powerlinks) No way to archive courses
Desire2Learn (con’t)
UofW faculty happy w/ product across campuses– 150,000 users, one instance– 80% of faculty using the system– Migrated quickly from both Bb systems– 12.5 FTE technical staff to run whole system
Average response time for urgent needs– 21.62 seconds for the Initial Response– 192 average Hrs for all levels of tickets– 12 Support reps
Moodle and MoodleRooms
Supports Linux, Solaris, and Windows Flexible Handles browser-based commands (forward, back,
refresh, font increase/decrease) MoodleRooms provides related services, but you can
host your own instance of the open source Moodle software with them
MoodleRooms created a tool to migrate content from Blackboard
MoodleRooms (con’t)
– U of Louisiana getting up
– Average response time for urgent needs 1.19 Hrs for the Initial Response 5.73 Hrs for Follow up/Resolution 10 Support reps never supporting more than
10 clients each
Blackboard
Multiple Operating Systems/hardware platforms Full featured – multiple products Discuss Migration to NG Challenging Support
– Average response time for urgent needs 12.64 Hrs for the Initial Response 29.35 Hrs for Follow up/Resolution 57 TSMS supporting 69 clients each
– Evidence of Improved Commitment to Resources in this area
Strengths
Blackboard - multiple OS' and ORACLE database; multiple products: ePortfolio, Content Mgmt System
D2L - lots of large system institutions; Simple interface with high faculty satisfaction according to client reference
Angel - Simple interface; some large system institutions; APIs; ePortfolio, LOR
MoodleRooms - No licensing and most flexibility
Weaknesses
Blackboard - client relationships and support; ASP problems; unclear direction for their product except to migrate to common platform
D2L and Angel run ONLY on Windows; D2L No archiving capability; just now creating APIs for
their product Windows Systems are having SQL*Server issues but
with over 100,000 users on one instance MoodleRooms - still looking for more examples of
large scalability (how large?); How many programmers do you really need?
Scoring
0
200
400
600
800
1000
1200
Angel
Bb LS
Bb Vist
a/CE
Moo
dleR
oom
s
Desire
2Learn
Possib
le S
core
Po
ints
As
sig
ne
d
Services
Scalability
Roadmap
Monitoring
Integration
Features
Business
Architecture
The following slides are results from the survey given to LMS RFP Campus Coordinators on
March 5 after the LMS Vendor Demos in
Long Beach.
As Campuses Discuss Options…
Interest in CSU Collaborations for– LMS Infrastructure/ASP? 4– LMS Migrations? 7– LMS Training? 5– LMS Consulting? 4– LMS Support? 1– LMS Reporting? 1– LMS Best Practices? (added later)
Summary of LMS Interests/Considerations
Moodle = 11 Angel = 8 D2L = 7 BB LS = 8 BB Vista = 3 Sakai = 3
Campus Directions – Those Staying for Now
WebCT CE Bakersfield Maritime Sacramento San Jose San Marcos Sonoma Chico Vista
Blackboard Channel Islands Dominguez Hills East Bay Fresno Fullerton Pomona San Diego San Luis Obispo
Campus Directions – Those Actively Shopping
Long Beach - Bb 6.3 ASP Los Angeles - CE 6.2 Northridge - CE, Bb 7.1, Moodle San Bernardino - Bb 7.1 Stanislaus - Bb 7.3, eColleges
Campus Directions – Those Going or Gone
Humboldt Moodle Monterey Bay Moodle SFSU Moodle
The Only Group Actually Doing LMS Collaboration
Responses From Angel Learning Blackboard (Vista/CE) Blackboard (Learning System) Campus Management CollegeBrain Desire2Learn Ecollege Embanet (Moodle) Embanet (Sakai) IBM (Sakai) Moodlerooms (Moodle) SumtotalUnicon (Sakai)
After Phase I
Angel LearningBlackboard (Vista/CE)Blackboard (Learning System)Desire2LearnMoodlerooms (Moodle)
Discoveries
Desire2Learn—Detailed accessibility evaluation found that Desire2Learn’s system fails to meet minimum requirements. Gaps are few and may be repairable. In addition, the proposed version of Desire2Learn, 8.2.2, was found to be infringing on a current US patent.
Discoveries
Blackboard did not submit ANY pricing for hosting Blackboard Learning System (LS)—Detailed
accessibility evaluation found that Bb LS fails to meet minimum requirements. Barriers to accessibility are serious and distributed densely across the entire application.
Blackboard Vista/CE—Detailed accessibility evaluation found that Vista/CE fails to meet minimum requirements. Equally effective access to people with disabilities is not provided in the system.
What Does This Mean?
MEAs are options not your only options CSU needs a more competitive selection Vendors can cure their ills later (timing TBD) Transition time (2-years?) Negotiate an extension of current contract with
Blackboard If Bb doesn’t cure their ills, campuses might be at
legal risk or need more accommodations D2L version 8.3 perhaps cures their ills?
Summary of Pricing
For full list of licensing and service costs, consult each companies’ Pricing Proposal
Small Campus LMS License Pricingwith Support (1st Year)
Angel $17,500-38,000 1,000-10,000 FTE
Bb (LS and CE) $33,500-51,900 1-8000 FTE
Bb (Vista Only) $72,200-111,500 1-8000 FTE
D2L $29,000-$85,500 1,000-10,000 FTE
Moodle/Rooms $0 - $21,250 Support up to 10,000 FTE
Medium-size Campus LMS License Pricingwith Support (1st Year)
Angel $56,000-72,000 15,000-20,000 FTE
Bb (LS & CE) $63,400
$72,500
8001-15,000 FTE
15,001-25,000 FTE
Bb (Vista Only) $131,200
$157,500
8001-15,000 FTE
15,001-25,000 FTE
D2L $96,875-126,000 10,000-20,000 FTE
Moodle/Rooms $0 - $35,000 Support up to 20,000 FTE
Large Campus LMS License Pricingwith Support (1st Year)
Angel $85,000-155,000 25,000-50,000 FTE
Bb (LS & CE) $82,300 25,000-50,000 FTE
Bb (Vista Only) $183,700 25,000-50,000FTE
D2L $137,500-175,000 20,000-35,000 FTE
Moodle/Rooms $0 - $61,250 Support 20,000 -30,000 FTE
2nd Year LMS Licensing
Angel– Up $2k to $5k depending on size
Bb– 5% increase from first year
D2L– No change from first year
Moodle/Rooms– No change from first year
3rd Year LMS Licensing
Angel– Up $2k to $10k from first year depending on size
Bb– 10% increase from first year
D2L– No change from first year
Moodle/Rooms– No change from first year
Sample ASP/Hosting Prices
Angel 70% to 145% of license fee
Silver or Gold?
System Specs?
Bb (LS & CE) No Submission No Submission
Bb (Vista Only) No Submission No Submission
D2L $100,000 20,000 FTE
Moodle/Rooms $1 per user per year
$21,000 maximum
10,000 to 20,000 FTE
Need More Information?
At dat.cdl.edu under CSU LMS Initiatives– Contains LMS RFI and RFP
– RFP Results
– RFP Responses
– Pricing Proposals Kathy Fernandes – [email protected]
What’s Next? Negotiate Bb Extension of Current Contract (for 2yrs?) Put MEAs in place Handoff to Campuses to do Local Evaluation
– Go Deeper Into Product Evaluations– Campus Review of CSU RFPs & Summary Results– Campus Determine Local Criteria for LMS– Put the LMS on Meeting Agendas now– Campus Conversations, Committees, Processes– Product Demonstrations– Deeper Reference Checking of other Customers
Strategic and Project Planning Transition? Migration?