KNOW WHAT’S GOING ON
A guide to living, working and playing in the tropical north
CAIRNSLIVING IN
www.cairns.qld.gov.auMy Cairns App (available free for iOS and Android)
www.facebook.com/CairnsRegionalCouncil
1300 69 22 47
JULY 2020
ABOUT CAIRNS 4 History&heritage 4 Climateandweather 4 Industryandeconomy 5 Housing 5 Educationfacilities 5 Childcareandearlychildhoodservices 5 Shopping 6 Gettingaround 6 Cyclingandwalking 6 Publictransportandcoachservices 6 Rail 6 Airport 6 Seaport 6 Carparking 6 HealthServices 7 Hospitals 7 Communityhealthservices 7CYCLONES 8 NATURAL HAZARDS 10 Crocodiles 10 Mosquitoes 10 Beachsafety 11 Sunsafety 11ARTS AND CULTURE 12 CairnsPerformingArtsCentre(CPAC) 12 MunroMartinParklands 12 TanksArtsCentre 12 CairnsLibraries 12 CairnsMuseum 13 CairnsArtGallery 13 CairnsConventionCentre 13 Festivalsandcelebrations 13PARKS AND GARDENS 14 CairnsEsplanade 14 CairnsBotanicGardens 14 CattanaWetlands 14 SugarworldParklands 15 SugarworldAdventurePark 15 BabindaBoulders 15 CrystalCascades 15 MtWhitfieldConservationPark 15SPORTS AND ACTIVE LIVING 16 ActiveLivingclasses 16 Publicswimmingpools 16 CairnsInternationalTennisCentre 16 Cyclingandwalking 16 BarlowParkmulti-sportsfacility 17 Boatramps 17 Campinggroundsandcaravanparks 17MARKETS 18 CairnsEsplanademarkets 18 TanksArtsCentremarkets 18
ABOUT CAIRNS REGIONAL COUNCIL 20Councilmeetings,agendasandminutes 20 Rates,feesandcharges 20 Payingyourrates 21 Pensionerremission 21COMMUNITY SERVICES 22 Cemeteries 22 Citizenship 22 GreenSpaceOurPlace 22 Communityhallsandcentres 22 Communitysafety 22 Disabilitysupport 22 Assistedwastecollection 22 serviceforelderly/infirm 22 Carparkingpermits 23 Multiculturalservices 23 Sustainability 23PETS AND ANIMALS 24 Registrationandmicrochipping 24 Outandaboutwithyourdog 24 Lostpets 25 Animalcomplaints 25BUILDING AND PLANNING 26 Swimmingpools,spasandwadingpools 26 Poolandspafencing 26ROADS AND TRAFFIC 27 Reportingissueswithroads 27 Streetlighting 27WATER AND WASTE 28 Watersupply 28 Waterconservation 28 Waste(recyclingandgarbage) 28 Bincollections 28 Transferstations 29 BuyBackShop 29COMMON NEIGHBOURHOOD 30 COMPLAINTS Ratsandmice 30 Graffiti 30 Noiseandenvironmentalnuisance 30 Treesandvegetation 31 Blockeddrains 31 Litteringandillegaldumping 31COUNCILLORS INFORMATION 32SISTER CITIES 33COUNCIL CONTACTS 34 Otheremergencycontacts 34NEW RESIDENTS CHECKLIST 35
CONTENTS
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Welcome From The Mayor Thisisaveryspecialpartoftheworldandourresidentsenjoyagreatwayoflife.Ourunparallelednaturalattractions,superbclimateandtropicallifestylemakethisoneofAustralia’smostdesirableplacestolive,visitanddobusiness.
Cairnsisafriendly,safeandsophisticatedinternationalcity,alivewithcharmandspirit.Wehaveworld-classschoolsanduniversities,healthservices,sportingandrecreationfacilities,andenjoyawonderfullydiverserangeofcommunityandculturalcelebrations.
Ouruniquepositionastheinternationalgatewaytotwooftheworld’smostpreciousandpristinenaturalwonders–theWorldHeritagelistedGreatBarrierReefandWetTropicsRainforest–makesthisoneofAustralia’smostpopulardestinationsforinternationalholidayvisitors.Cairnsisalsoapremierdestinationfornationalandinternationalconferencesandsportingevents,andweareproudtowelcometensofthousandsofdelegates,competitorsandspectatorsfromaroundtheworldtoourcityeachyear.
Iencourageyoutotakeadvantageofallthatourcityandregionhastooffer–fromtherelaxedlifestyle,tothebeachesandparks,riversandreef,marketsandcommunityevents.
MyfellowCouncillorsandIlookforwardtowelcomingyoutoourtropicalparadise.
Bob ManningBobManningOAMMayor
WELCOME
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CairnsistheinternationalgatewaytotwopreciousandpristineWorldHeritagelistednaturalwonders.
TheGreatBarrierReefistheworld’sbiggestmarineparkandhometomorethan9000speciesofcoral,birds,fishandmarinelife.The
WetTropicsrainforestisaliving,breathingarkandhometomany
plantsandanimalsfoundnowhereelseonearth.
Over158,000peopleresideinCairnsandthisisoneofAustralia’smostvibrantmulticulturalcities.People
frommorethan47nationschoosetocallCairnshome,witharound1300
immigrantstakingonAustraliancitizenshiphereeachyear.
CairnsisoneofAustralia’smostpopulardestinationsforinternational
holidaymakers.Wewelcomemorethan2.4millionpeopleeachyear,
withapproximatelyhalfofthisnumberfromoverseas.
TheCairnsRegionalCouncilareaencompasses1687km2oflandonanarrowcoastalstripbetweentheGreatDividingRangeandtheCoral
Sea.ItextendsfromtheEubenangeeSwamp(nearMirriwinni)inthesouth
totheMacalisterRangenearEllisBeach(justnorthofPalmCove)
inthenorth.
History and heritageCairnsisthetraditionalhomelandoftheBamarainforestAboriginalpeoplewhohavelivedhereforthousandsofyears.CairnsRegionalCouncilacknowledgesthecustodiansandfirstpeopleofthiscountry,andrespectstheirongoingrelationshipandresponsibilitytotheirlandandsea.
In1770,CaptainJamesCookwasthefirstknownEuropeantovisittheareawhereCairnsisnowlocated.Cairnswasfoundedin1876andgrewrapidlyduringtheGoldRusheraofthe1870s.Itwasdeclaredacityin1923.
Youcanexploretheregion’slocalheritagethroughourvariousheritagedrives,trailsandself-guidedwalks–includingtheSouthernheritagedrive,Freshwaterheritagetrail,Stratfordheritagetrail,CairnsheritagecitywalkandtheCairnsEsplanadeheritagewalk.
Climate and weatherTheCairnsregionischaracterisedbytwoseasons–thewetsummerseason,whichbeginsaroundNovemberandendsaroundMay,andthedrywinterseason.Beingamonsoonalclimate,mostrainfalloccursbetweenJanuaryandMarch.ThecycloneseasonisnormallyconfinedtobetweenDecemberandApril.Thedryseasonischaracterisedbylowhumidityandcoolbreezes,andisanidealtimeforleisureactivities.
Typicaldaytimetemperaturesrangefrom14to26C(52-78F)inmid-winter/dryseason,andfrom24to33C(75-91F)inmid-summer/wetseason.
ABOUT CAIRNS
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Industry and economyCairnsistropicalnorthQueensland’smajorcommercial,industrial,educational,retailandentertainmentcentre.ItprovidesadiverserangeofhighqualityprofessionalandbusinessservicesbothlocallyandinternationallytoourrapidlyexpandingAsiaPacificmarket.
Withwell-developedtransportandlogisticalnetworks,extensivehealthandeducationservices,ahighstandardofliving,affordablehousingandvibrantculturalamenities,theCairnsregionistheidealplacetolive,visitanddobusiness.
HousingTheCairnsregionoffersawidespreadofhousingoptionsandrates.Threeandfourbedroomhomeswithgoodsizedbackyardscanbefoundinmostsuburbs,andtheCairnsCBDoffersmanymodernapartmentcomplexes(includingsomewithstunningwaterviews)closetorestaurants,shopsandoffices.Thepopularanddistinctivehigh-set“Queenslander”homesareusuallyfoundintheoldersuburbsandtypifytraditionalCairnsarchitecture.Thesetraditionalhomesfeaturelargeverandahs,louvresandlatticetocapturethetropicalbreezesandareideallysuitedtoourtropicallifestyle.
Education facilitiesTheCairnsregionboastsafullrangeofqualityeducationfacilitiesfromkindergartenstoprimaryandsecondaryschools,tertiaryandvocationaleducationinstitutions.
Therearemorethan140schoolsincluding89stateprimaryschools,27statehighschools
and25private/non-governmentschools(somewithboardingfacilities).VisitEducationQueensland’swebsitewww.education.qld.gov.auforanonlinedirectoryofstate,independentandCatholicschools.
VocationalandtertiarytraininginstituteswithcampusesinCairnsincludeTAFEQueensland,JamesCookUniversityandCQUniversity.Anumberofprivate,registeredtrainingprovidersalsoofferawiderangeofaccreditedprograms.
TheGreatBarrierReefInternationalMarineCollegeisoneofthebestequippedmarinetrainingcentresinthesouthernhemisphereandcatersforlocal,nationalandinternationalstudents.
TheCairnsAviationSkillsCentre,locatedatCairnsAirport,isapurpose-builtaviationtrainingcentreofferinginternationallyrecognisedaircraftmaintenancequalifications.
Child care and early childhood servicesCairnsRegionalCouncildoesnotoperatechildcareservices.PrivatechildcarecentrescanbefoundinthetelephonedirectoryorontheAustralianGovernment’sMyChildonlinechildcareportalatwww.mychild.gov.au.
Anumberofplaygroupsoperatethroughouttheregion(mostlyduringschoolterms).Playgroupsprovidealow-cost,safeandsupportiveenvironmentforyoungchildren(frombirthtoschoolage)andparents/carerstosocialiseandplay.SearchforyournearestgrouponthePlaygroupwebsiteatwww.playgroupqld.com.au.
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PrivatebuslinesoperateservicescoveringPortDouglas,Kuranda,theAthertonTablelandsandInnisfail/MissionBeach.LongdistanceandinterstatecoachesoperatefromacentraldepotattheReefFleetTerminalontheCairnsEsplanade.
> RailQueenslandRailoperatesregularpassengerservicesbetweenBrisbaneandCairnsonthehigh-speedTiltTrain.
> AirportCairnsInternationalAirport(domesticandinternationalterminals)islocated7kmfromtheCBDandprovidesairlinkstoarangeofdomesticandinternationallocations.
Theairport’sgeneralaviationprecinctisabaseforfreightconsolidationbusinesses,rescuefirefightingservices,avionics,maintenance,charterflights,engineering,aviationskillstrainingandmore.
> SeaportThePortofCairnsisamulti-purposeregionalportthatcatersforbulkcargo,luxurycruiseliners,fishingfleetsandreefpassengerferries.ItisoneofAustralia’sbusiestinternationalcruiseshipterminals,andisalsohometotheHMASCairnsnavalbase.
> Car parking Councilprovidesmorethan6400short-termandall-dayparkingplacesinCairns,including4700intheCBD.Optionsrangefromfreeandmeteredon-streetparkingtooff-streetcarparksincludingthe300-bayLakeStreetmulti-storeyparkingstation.Anumberofcommerciallyoperatedparkingfacilitiesarealsoavailable.Timelimitsandpricesvary;driversshouldnotetheon-sitesignage.
ShoppingCairnsiswellservicedbyawiderangeofqualityretailandserviceofferings.Uniquepiecesanddesignerlabelscanbefoundinboutiquesthroughoutthecitycentreandsuburbs.You’llalsofindawealthofworld-classart,giftsandhomewares,tobeautyandpersonalservices,cafesanddiningoptions.
MajorshoppingcentresacrossCairnstradedailyandfeaturearangeofnationalretailersandspecialityoutlets.
Getting aroundWithourlargenetworkofintegratedtransportservices,it’seasytogetaroundtheregion.
> Cycling and walking CairnsRegionalCouncilprovidesover450kmofoff-roadpaths(includingsharedpathssuitableforwalkersandcyclists)aswellasmanyon-roadbikelanesandwideshoulderssuitableforcycling,soyoucanexploreouruniqueregion.FindmapsofroutesintheCyclingandWalkingGuidesavailablefromCouncil’sCustomerServiceCentresorwebsite.
> Public transport and coach servicesTheSunbuspublicbusserviceoperatesacrossCairns,withroutesbetweenthenorthernbeachesandthesouthernsuburbsviatheLakeStreetbusterminal(locatedbetweenShieldsandAplinStreets).Forpublictransportinformationincludingbusroutes,faresandserviceupdates,visittheTransLinkCairnswebsitetranslink.com.au/cairns,downloadthefreeMyTransLinkapptoyoursmartphone,orphone131230.
SunbusisoperatedbyTransLink,adivisionoftheQueenslandGovernment.CairnsRegionalCouncildoesnotcontrolbusroutes,timetablesorfares.
ABOUT CAIRNS
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Health ServicesTheCairnsregionoffersafullrangeofhealthservicesincludingprivateandpublichospitals,communityhealthcentresandgeneralpractitioners,aswellasalliedhealthservicessuchasdentists,physiotherapists,optometristsandpharmacies.
> HospitalsCairnsHospitalisadministeredbytheQueenslandGovernmentandprovidespublichealthcarefortheCairnsHealthServiceDistrict.TheBabindaHospitalalsoprovideslocalisedhospitalandhealthservices.
>CairnsHospitalTheEsplanadeCairns Phone:40506333
>BabindaHospital128MunroStreet, BabindaQld4861Phone:40678200
OwnedandoperatedbyRamsayHealthCare,CairnsPrivateHospitaloffersacomprehensiverangeofmedicalandalliedservices.Phone:40525200,www.cairnsph.com.au
> Community health services QueenslandHealthprovidesCommunityHealthCentresatCairnsNorth,EdmontonandSmithfieldwhichofferarangeofservicesincludingchildandfamilyhealth,parentingprogramsandimmunisations.
TheJamesCookUniversityDentalSchoolattheuniversity’sSmithfieldcampusisateachingclinicofferingaffordable,comprehensivedentaltreatmentbyseniordentalstudentsundersupervisionbyexperiencedclinicalsupervisors.PhoneCairns1800050763orvisitwww.jcudental.comtofindoutmore.
WuchopperenisaholistichealthserviceforlocalAboriginalandTorresStraitIslandercommunities.Itprovidesprimaryandsocialhealthservices,includingtraditionalformsofhealingandwell-being.Phone:40801000orvisitwww.wuchopperen.com.
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Beingtropicalandlow-lying,theCairnsregionisparticularlyvulnerabletocyclonesandothernaturaldisasterssuchasfloods,
landslidesandeventsunami.It’svitalthatyourhouseholdisreadyandyou
knowwhattodo,year-round.
Thecycloneseasonofficiallyrunsfrom1Novemberto30Aprileach
year.Thewetseasoniswhencyclonesandfloodsaremostlikelytooccur.Cyclonesareviolenttropicalstormswithverystrongwindsandheavyrainthatcangeneratestorm
surgeandflashflooding.
Therearethreeimportantstepstoremember:plan,packandlisten.
Plan First,planwhattododuringacycloneandknowifyoumayneedtoevacuate.Evacuationisonlyadvisedifstormsurgeisexpectedtoinundatedevelopedareas.Evacuationordersarenotissuedforcyclonicwind.Inmostcases,unlessyouareinadeclaredstormtidesurgezone,it’ssafesttoshelterathomeorgotofamilyorfriendsoutsidethreatenedareas.
Tocheckifyouliveinoneofthethreestormtidesurgezones,lookinyourmeter/powerboxforared,orangeoryellowsticker.YoucanalsousetheStormTidePropertySearchonCouncil’swebsiteorpickupafreemapbookfromCouncil’scustomerservicecentreoryournearestlibrary.
Ifevacuationisadvised,announcementswillbemadeonradio,TV,Council’swebsite
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andsocialmedia.Emergencyservicesmayalsodoorknockanduseloudhailersinaffectedareas.
Cairnshastwocyclone-ratedpublicsheltersthatarealastresortoptionforpeoplelivinginstormtidesurgezoneswhohaveabsolutelynowhereelsetogo.Thesheltersaretypicallycrowdedanduncomfortableandpetsarenotallowed.
PackBeforeeachcycloneseason,taketimetopackyourhouseholdemergencykitwithenoughfood,water,clothingandmedicineforthreedays,pluscopiesofimportantdocuments.Forachecklistofwhattoputinyourkit,visitCouncil’swebsite(www.cairns.qld.gov.au/disaster)orcontacttheDisasterManagementUniton1300692247.
ListenItisimportanttolistenbefore,duringandafteracyclone.Staytunedtolocalradioforimportantweatherupdatesandensureyouhavesparebatteriessoyoucankeeplisteningthroughouttheevent.
YoucanfollowCouncil’sdisastermessagesonourwebsiteandontheDisasterCo-ordinationCentre’sFacebook(CairnsDisasterCentre)andTwitter(@CairnsDisaster)pages.
Disaster DashboardTheCairnsDisasterDashboardprovidesasinglepointofreferenceduringadisaster,withreal-timeinformationfromCouncil,emergencyservices,utilitiessuchasErgonandTelstra,roadstatusupdates,andtrafficandfloodcams.
ResidentscanalsosignupforCairnsAlerttoreceivedisaster-relatedinformationviaemailortextmessage.
CYCLONES
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EMERGENCY KIT CHECKLISTCollectthefollowingitemsandmakesuretheyareineasyreachduringadisaster.
> Non-perishablefood (enoughfor3-4days)> Canopenerandutensils> Specialneedsforinfants, theagedandpeoplewithdisabilities> Petfood,waterandotheranimalneeds> Tentortarpaulin,andblankets> Othercampingequipment> Cash(ATMsmaynotbeworking)> Personaldocuments(insurance certificates,photographsetc)> Strongplasticbag (forclothingandvaluables)> Emergencyphonenumbers
> Battery-operatedradio (withsparebatteries)> Torch(withsparebatteries)> Candles,lighterand waterproofmatches> Firstaidkitandmanual> Combinationpocketknife> Portable(gas)stovewithfuel> Cookinggear> Waterinsealedcontainers (10Lperperson)> Medications> Toiletryandsanitarysupplies> Changeofclothesandstrongshoes
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CrocodilesEstuarine(saltwater)crocodilesareanimportantpartofnorthQueensland’swetlands,freshwaterandmarineenvironments.Asanativespeciesandalargepredator,theyhelpmaintainoverallecosystemhealthandbalance.
Crocodilesarepotentiallydangerous;theyaremostactiveatnightandduringtheannualbreedingseason(SeptembertoApril).Obeycrocodilewarningsignsandnevertakeunnecessaryrisksincrocodilehabitat.Neverswiminwaterwherecrocodilesmaylive,evenifthereisnowarningsignpresent.Takecarewhenfishingandcamping;don’tleavefoodscrapsonboatrampsoratcampsites.
ResidentscanreportsightingsofcrocodilesinurbanareastotheQueenslandGovernmenton1300130372.
Mosquitoes Cairnshasatropicalclimatewithlushrainforests,mangrovesandhighrainfall,allofwhichcontributetoidealbreedingconditionsformosquitoesandbitingmidges.
Allmosquitoesrequirewaterinwhichtobreed.Femaleslayeggsonthewater’ssurfaceoredge.Eggshatchintolarvae(wrigglers)whichliveunderthewaterandbecomepupae(tumblers)whichagainlive
underthewater,beforeemergingfromthewaterasanadultflyingmosquito.
ManymosquitoesarecarriersofdiseasessuchasMalaria,RossRiverFeverandDengueFever.Fortunately,noneofthesediseasesareendemictotheCairnsarea.
DengueFeveristransmittedwhenaStegomyiaaegyptimosquitobitesapersonwhoalreadyhasthevirusandthenbitesyou.Theviruscannotbespreaddirectlyfrompersontoperson,butonemosquitocanbiteandinfectyourwholefamily.TheDenguemosquitoisadomesticspeciesthatprimarilybreedsinstill,freshwaterinandaroundhouses,businessesandyards-incontainerssuchasbuckets,tyres,roofguttering,tarpaulins,boats,coconutshells,fallenpalmfronds,children’stoys,etc.
Ifyounoticemosquitoesbreedingaroundyourhome,youcanhelpstopthebreedingcyclebytippingoutallcontainersthatholdwaterandeitherstoretheminadryplaceorthrowthemoutifnotneeded.Protectyourselfandyourfamilyfrombeingbittenbyusingtropicalstrengthrepellentandensuringwindowanddoorscreensare‘bugtight’.
Seewww.cairns.qld.gov.au/dengueforinformationondefendingagainstDengueandcontrollingmosquitoes.
NATURAL HAZARDS
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Beach safetyOurregionhassomeofthemostbeautifulbeachesinQueensland.Tohelpyouenjoyyourvisitandstaysafe,CouncilprovideslifeguardservicesforbathersattheEsplanadeLagoon,onbeachesandonGreenIslandatcertaintimes.
MarinestingersliveinQueensland’stropicalwaters,andareofparticularconcernbetweenNovemberandJune(stingerseason).ThemostdangerousspeciesaretheBoxjellyfish(Chironexfleckeri)andtheIrukandji.Boxjellyfishstingscanbefatal,andhospitalisationmayresultfromthepainfulIrukandjisting.Largenettedstinger-resistantswimmingenclosures(marinestingernets)areinstalledatmajorpublicbeachesduringstingerseason.Thesehelptoprotectswimmersfromjellyfish,andwhiletheyaffordahighdegreeofprotection,theyarestinger‘resistant’notstinger‘proof’.
Beachswimmersshouldtakeprecautions:
> Swimatbeachespatrolledbylifeguards.
> Lookforandobservewarningsigns. Don’tswimwhenbeachesareclosed.
> Toavoidjellyfishstings,checkthebeach statuswiththebeachlifeguard.
> Wearastingersuitduringstingerseason (especiallyimportantforchildren).
Sun safetyItcantakeaslittleassixminutesofsunexposuretocauseskindamageinthetropics.Skincancer,unlikemanycancers,islargelypreventable.
Protectyourselfandreduceyourrisk.Wearsunscreen,protectiveclothing,abroad-brimmedhatandsunglasses.Whenoutdoorsforworkorplay,trytoholdyouractivitiesintheshadeortakeportableshade(egshadetent,canopyorumbrella).
Ourregionoffersawonderfullydiverserangeofculturaland
recreationopportunitiesforresidentsandvisitors.Therearemany
opportunitiestoembraceouruniquetropicalculture:fromartexhibitions,
museumsandgalleriestotheatre,concertsandliveperformancesbylocalandvisitingtalent,aswellas
majorculturaldrawcardssuchastheannualCairnsFestivalandChinese
NewYearcelebrations.
Cairns LibrariesCairnsLibrariesoperatebranchesatBabinda,City,Earlville,Edmonton,Gordonvale,Manunda,SmithfieldandStratford.
WealsoofferafreeHomeboundLibraryserviceforresidentswhoareunabletoaccessabranchduetoillness,disabilityoradvancedage.Librarymembershipisfree.Youcanjoinonlineorin-branch.
SeetheCouncillistingatthebackofthisbookletforbranchandcontactdetails,orvisitwww.cairns.qld.gov.au/library.
Cairns Museum TheCairnsMuseumislocatedinthebeautifullyrestored,heritage-listedCairnsSchoolofArtsbuildingintheheartoftheCairnsCBD.ItisownedandoperatedbytheCairnsHistoricalSociety,andhousesanextensivecollectionofobjects,photographsandarchivalrecords.
TheCairnsMuseumisopenMondaytoSaturday10amto4pm(closedNewYear’sDay,GoodFriday,ChristmasDayandBoxingDay).Entryfeesapply.Seethewebsiteforfulldetails:www.cairnsmuseum.org.au
Cairns Performing Arts Centre (CPAC) CPACisCairnsRegionalCouncil’sleadingperformanceartsvenue.Itfeaturesa941-seattheatrewithbalconyandbalconyboxesforpremiumviewing,andaversatile400-seatstudio.CPAChostsadiversemixoflocalperformingartistsandtouringproductionsincludingtheatre,music,dance,contemporarycircus,opera,filmandcomedy.
Munro Martin Parklands MunroMartinParklandsisalocals’favouritetoexperiencetheperformingartsunderatropicalsky.Thevenuehostsawiderangeofshowsfromoperaandballettocircusartsandcontemporarymusic.
TheParklandsalsoboasttropicalplantings,vinecoveredpergolasandarboursandanopen-airplazaforcasualuseforthepublicfrom6amto8.30pm,sevendaysaweek(exceptonticketedeventdays).
Tanks Arts CentreThiscommunityartsspaceisuniquelylocatedinthreerefurbishedWorldWarIIconcretefuelstoragetanks,withinthestunningCairnsBotanicGardensprecinctatEdgeHill.TheTanksoffersaneclecticmixofvisualandperformanceartsandworkshops.Findoutmoreatwww.tanksartscentre.com.
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ARTS AND CULTURE
Cairns Art Gallery TheCairnsArtGallery(locatedatthecornerofAbbottandShieldsstreets)hostsexhibitionsoffineartsfrommajorAustralianandinternationalcollectionscoveringhistoricalandcontemporaryartincludingtheworkofAboriginalandTorresStraitIslanderartists.Italsoshowcasesthecreativityofartistsbasedthroughoutthetropicalnorth.Findoutmoreandcheckopeninghoursatwww.cairnsartgallery.com.au.
Cairns Convention CentreThisworldclassvenuefeatures22meetingroomsandiscapableofhostingeventsforupto2500delegates.TheCairnsConventionCentrehostslocal,nationalandinternationalexpos,meetings,conferencesaswellasconcertsandliveperformances.
ThevenueisalsohometotheCairnsTaipansNBLteamandCairnslocalsturnoutinforcetosupporttheteamathomegames.Findoutmoreatwww.cairnsconvention.com.au.
Festivals and celebrationsCairnsresidentsembraceourtropicalcultureandcelebratewithawonderfullydiverserangeofexcitingandcolourfuleventseachyear.
MajorannualeventssuchastheCairnsFestivalandCarnivalonCollins,theCairnsCupandCairnsAmateurshorseracingcarnivals,ChineseNewYear,CarolsbyCandlelightandNewYear’sEveontheCairnsEsplanadearemajordrawcardsforlocalsandvisitorsalike.
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Ourenvironmentandclimateisperfectforoutdooractivitiesandadventure.Withmorethan400
sportsandrecreationalclubsandfacilities,450kmsofcycleways,
extensivetropicalbotanicgardensandparklands,pristinebeaches
andawealthofopenspace,there’ssomethingtoappealtoeveryone.
Cairns EsplanadeTheCairnsEsplanadeisthecity’siconicwaterfrontlocationofferingfunforallages.Theparklands,playgrounds,lagoonandrecreationalfacilitiesareallfreeentry.
Cooloffinthebeautiful4800m2lagoon(open6am-9amdailyexceptonWednesdayswhenitiscloseduntilmiddayforcleaning),lazeonthegrass,enjoyapicnicorBBQ,strollorjogalongtheboardwalk,workoutontheGreenGymequipment,rockclimbattheBoulderingPark,skateattheskatebowl,orsimplyrelaxandenjoytheregularliveentertainment.
YouwillfindelectricBBQsandpicnicareasrightalongthe2.5kmEsplanade.TheBBQsarecleaneddailyandarefreeforcasualusers.
Muddy’splaygroundincludeswaterplayfeatures,aflyingfox,soundchimes,trackride,ropebridge,slides,see-saw,puzzlegamesandanall-abilitiesLibertySwing.Muddy’sisopendailybetween9amand7pm(withsectionsclosedformaintenanceonTuesdayandThursdayfrom7amto11am).
TheEndeavourFunShipplaygroundatthenorthernendoftheEsplanadeisanotherpopularfacilityforyoungfamilies.
Cairns Botanic Gardens TheCairnsBotanicGardensprecinctislocatedjust4kmfromtheCairnscitycentre,onCollinsAvenueatEdgeHill.Thislivingmuseumhousesmorethan4000speciesoftropicalplantsofbothnativeandexoticorigins.
TheGardenscomprisetheFleckerGardens,CentenaryLakes,ChineseFriendshipGarden,GondwanaHeritageGarden,RainforestBoardwalk,NaturePlayground,TanksArtsCentreandMtWhitfieldConservationPark(featuringthepopularRed,Blue,GreenandYellowArrowwalkingtrails).TheVisitorInformationCentreisopendailyfrom10:30amto3pmandtheFleckerGardensgatesareopenbetween7.30amand5.30pmeveryday.Admissionisfree.
Cattana WetlandsTheCattanaWetlandsisaround80hectaresofformerlydegradedlandwhichCouncilhasrehabilitatedintoanatureconservationpark.FacilitiesincludeBBQs,picnicareas,toilets,birdhidesand420mboardwalkthroughtheFeatherPalmForest.
TheWetlandsaresituatedoffDunneRoadinSmithfield,accessedbyeitherYorkeysKnobRoadorMcGregorRoad,about20kmnorthoftheCBD.CattanaWetlandsareopendailyfrom5.30amto7.00pm.(Note:Itmaybenecessarytoclosetheparkatdifferenttimesduringthewetseason).
PARKS AND GARDENS
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Sugarworld Parklands Thesebeautifulparklandsarelocatedjusta20minutedrivefromthecentreofCairns.AsprawlingexoticfruittreeorchardproducesmanyinterestingtropicalfruitssuchastheJaboticaba,theMiracleFruit(whichturnssourintosweet),MangosteenandBreadfruittonameafew.
Theparklandsalsofeatureanall-abilitiesplayground,BBQs,volleyballcourt,andagreatshadyareaforfunctionsandweddingceremonies(bookingsrequired).Admissionisfreeandthereisplentyoffreeparking.SugarworldParklandsareopendailyfrom7amto6:30pm.
Sugarworld Adventure Park SugarworldAdventurePark,locatedatSugarworldParklandsinEdmonton,isasplashinggoodtimeforthewholefamily!
AttractionsincludeSplashTownwaterzonewithtippingbucketandmini-slides,threeSuperSlides(tandemtuberaftride,superjetopenbodyslide,andmatracer),9-holemini-golfcourse,café,loungesandpartypavilions.
SugarworldAdventureParkisaCairnsRegionalCouncilownedfacility,managedbyBelgraviaLeisure.Itisopen10amto5pmeveryweekend,publicholidayandQueenslandstateschoolholidays(closedChristmasDayandduringsevereweatherconditions).Foradmissionprices,operatinghoursandmoreinformation,visitwww.sugarworldwaterpark.com.auorphone40555477.
Babinda BouldersTheBouldersisapopularswimmingandpicnicareanestledinthefoothillsofBartleFrere(Queensland’shighestmountain),about6kmfromthetownshipofBabinda.
Facilitiesincludepedestrianbridges,viewingplatform,all-abilitieswateraccessatthemainswimminghole,picnictables,BBQs,toiletsandinterpretivesignage.
AnunpoweredcampsiteatTheBouldersprovidesbasicamenitieswithamaximumstayof72hours.
Crystal Cascades CrystalCascades–sonamedforitssparklingclearfreshwater–isfedbyLakeMorris,themainwatersupplyforCairns.Hiddeninatropicalrainforest,thissecludedspotisoneofthecity’ssecretsandapopularspottocooloffonahotday.Ashort,scenicwalkonasealedtrackfollowstherainforestcreekpastamultitudeofwaterfalls,rapidsandrockpools.
FacilitiesincludeelectricBBQs,picnictables,wheelchair-accessiblepathwaysandtoiletamenities.Interpretivesignageatthesiteprovidesinformationonthearea’slocalhistory,indigenousstories,floraandfauna.
Mt Whitfield Conservation ParkMtWhitfieldConservationParkisa300haforestedmountainrangethatishometorainforest,eucalyptusandgrasslands.ThepopularRedArrow,BlueArrow,GreenArrowandYellowArrowlinkedwalkingtrackswindthroughthepark.
• TheRedArrowCircuitis1.3kmandtakes about30minutes.• TheBlueArrowbeginsnearthelookouton theRedArrowCircuit.Itis5.4kmandtakes 3-4hours.• The3kmGreenArrowstartstowardsthetop oftheBlueArrowloopandbranchesoffto thewestendingatWhitfield.• The2.34kmYellowArrowtrailprovidesa circuitrouteviatheRedArrow,Collins AvenueandSaltwaterCreekbacktoAeroglen.
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TheCairnsregion’senvironmentandclimateisidealforoutdooractivitiesandadventures.Withmorethan400
sportsandrecreationalclubsandfacilitiesacrosstheregion,there’ssomethingtoappealtoeveryone–fromnetball,basketball,BMX,gymnastics,rugbyleague,AFL,soccer,baseball,tennis,cricket,
vigoro,polocrosse,hockeyandlawnbowls,toarts,ceramicsandweaving.
Active Living classesCouncilpresentsthe‘ActiveLiving’freefitnessprogramatvariouslocationsontheCairnsEsplanade.Theprogramoffersintroductorylevelclassesforlocalsindifferentactivitiesfromaquaaerobicstomeditation.Comeandgiveitatry!VisittheEsplanadewebsiteatwww.cairnsesplanade.com.auforfullsessiondetails.
Public swimming pools Publicswimmingpoolsareavailableforpublicuseforasmallentrancefee.Contactthepoolsdirectlyforopeninghours(timesmayvaryfromsummertowinter)andfees,orrefertoCouncil’swebsitefordetails.
> Tobruk Memorial Pool 370SheridanSt,NorthCairnsPhone:40512604Tobruk’s50metreFINAapprovedpoolisidealforlapswimming,carnivals,waterpoloandunderwaterhockey.Thecomplexalsofeaturesa25metreheatedlappool,25metremulti-purposewarmwaterpool,toddlersplashpool,artificialwavesystem(FlowRider)andin-groundtrampolineJumpZone.Additionalfacilitiesincludeafunctionaltrainingzone,volleyballcourt,licencedcaféandmeetingroom.
> Babinda Swimming Pool ChurchStreet,BabindaPhone:4067121150mswimmingpool+children’swadingpool
> Gordonvale Swimming Pool 79SheppardStreet,GordonvalePhone:4056135325mindoorswimmingpool(heatedinwinteronly)+children’swadingpool
> Woree Swimming PoolPoolClose,WoreePhone:4054696450mheatedswimmingpool(heatedinwinteronly),25mindoorheatedswimmingpool,children’sfreeformswimmingpool(closedinwinter)+children’swadingpool(closedinwinter).
> Marlin Coast Bicentennial PoolLeisureParkRoad(offCheviotSt),SmithfieldPhone:4057772050mswimmingpool,25mheatedswimmingpool,freeformchildren’spool+children’swadingpool
Cairns International Tennis CentreTheCairnsInternationalTennisCentreat356SheridanStreet,NorthCairnsfeatures12InternationalTennisFederation(ITF)standardhardcourtsincludingoneshowcourtaswellasaclubhousewithfunctionroom,proshop,physio/massageroomsandmeetingrooms.
TheCentreregularlyhostsnationalandinternationaltennistournaments,andservesasatennistrainingfacilityforaspiringlocaltennistalentwithregularcoachingprograms,clinicsandschoolholidaycampsonoffer.
Cycling and walkingCouncilprovidesover530kmsofoff-roadpathsandcyclewaysplusmanyon-roadbikelanessoyoucanexplorethisbeautifulregionatyourownpace.
YoucanviewmapsoftheCairnsCyclingandWalkingCircuit(whichcoversthecentral
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SPORTS AND ACTIVE LIVING
CairnsareaencompassingtheEsplanadeandCairnsBotanicGardens)aswellasnorthernandsouthernrecreationalbicycleroutesonourwebsiteatwww.cairns.qld.gov.au/cycling.
PrintedCyclingandWalkingGuidebookletsareavailablefromallCairnslibrarybranchesandCouncil’sCustomerServiceCentre.
Barlow Park multi-sports facilityBarlowPark(cnrScottandSeverinStreets,ParramattaPark)isamulti-sportsfacilityfeaturinganeight-laneathleticstracktoIAAFstandard,withgrassedfield,longjumppits,grandstand,corporateboxes,functionroom,eateryoutlets,amenitiesandcarparking.
Theinternationalstandardrugbyleaguefieldholdsmajorsportsmatchessuchasnationalrugbyleaguefixtures,A-Leaguefootballmatchesandregionalrepresentativerugbyunionmatches.BarlowParkishometotheCairnsDistrictRugbyLeague,CairnsAthleticsandtheNorthernPrideRugbyLeagueteam
Boat ramps TheQueenslandGovernmentprovidesanumberofboatingfacilities,includingboatramps,pontoonsandjetties,withintheCairnsregion.Foralistoflocationsandfacilitytypes(includingamenities,restrictionsandsiteconditions),visitMaritimeSafetyQueensland’swebsite:www.msq.qld.gov.auandsearch“boatingfacilities”.
Camping grounds and caravan parksCounciloperatescampingreservesatsomeoftheregion’smostpicturesquesettings.
> PalmCoveCaravanParkandCampGround, 149WilliamsEsplanade,PalmCove Bookings–phoneCaretakeron40553824.
> BramstonBeachCaravanParkandCamp Ground,96EvansRoad,BramstonBeach Bookings–phoneCaretakeron40674121.
> TheBoulders,BouldersRoad,Babinda Fivecampsites,campingisfreefor72hours only,nobookingsrequired.
> RotaryPark,HowardKennedyDrive, Babinda.Campingisfreefor48hoursonly, nobookingsrequired.
> FitzroyIsland,Bookingscanbemadeby callingRagingThunderon40307990.
> GreenpatchReserve,Gordonvale. Freeshort-staycampground, dryseasononly.
Overnightparkingorcampingisnotpermittedonroadsides,carparksandotherpubliclandinCairns.Thisincludescampervans,RVs,tents,hammocksandswags.Peoplefoundcampingillegallycanreceiveasignificantfineon-the-spotfine.
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PopularlocalmarketsincludethefamousRusty’sMarkets(everyFridaytoSunday),CairnsEsplanademarkets
(everySaturday)andTanksArtsCentre(monthlyfromApril
toNovember).Community-runcottagemarketsareheldmonthly
atPalmCove,HollowaysBeachandGordonvale.
Councilpresentsregularmarketstoshowcaselocal,qualityproducts
rangingfromcontemporaryjewellery,woodcraft,pottery,locallymade
handcraftedgoods,clothes,skincareandsomuchmore.
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Cairns Esplanade marketsEverySaturdaybetween8amand4pm,theCairnsEsplanadeshowcaseslocal,qualitystallssellingcontemporaryjewellery,woodcraft,leatherwork,pottery,airbrushtattoos,clothes,skincare,relaxingmassagestallsandmuchmore.
Tanks Arts Centre marketsSundaymarketsareheldfrom9amto2pmonthelastSundayofeverymonthfromApriltoNovemberattheTanksArtsCentreonCollinsAvenue,EdgeHill.Showcasingablendoflocalart,craft,produce,vintageclothing,collectablesandlocalnaturalhealthproductsandtreatments,themarketsarearelaxingwaytospendaSundaymorning.Enjoyliveentertainmentbylocalmusicians,getthekidsinvolvedinaworkshop,wanderthroughtheartgallery–it’sallfree!
MARKETS
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ABOUT CAIRNS REGIONAL COUNCIL
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CairnsRegionalCouncildeliversawideanddiverserangeofservicesacrossmanyaspectsofcommunitylifeincluding:
>ActiveLivingfitnessclasses>Animalmanagement>Artsandculturalservicesandfacilities>Bikepathsandwalkingtracks>Boatrampmaintenance>Buildingregulationand developmentapprovals> Businessregulationsandpermits>Campinggroundsandcaravanparks>Cemeteries>Civicevents,community celebrationsandmajorevents>Communityhalls>Communityconsultation>Disabilityandaccessibilitysupport>Economicdevelopmentand industrysupport>Garbageservices(wasteandrecycling)>Libraries>Lifeguardservicesatbeachesandthe EsplanadeLagoon>Markets>Mosquitoandmidgecontrol>Naturaldisastermanagement>Parklands,botanicgardens, playgroundsandforeshores>Pestanimalandweedcontrol>Publicswimmingpools>Publictoilets>Regulatedparking>Roads,bridges,drainage,footpaths andbusstops>Securitycameras(CCTV)and communitysafetyprograms>SkateandBMXparks>Sportparks,recreationfacilities andservices>Strategiclanduseplanning>Streetlightingandsweeping>Treeplantingandrevegetation ofnaturalareas>Wastewater(sewerage)services>Watersupply>Watertestinglaboratory(NATAaccredited)
Council meetings, agendas and minutesAllmeetingsareopentothepublic,unlessaclosedsessionisdeclared.MeetingsheldintheCouncilChambersarelivestreamedsoyoucanwatchandlistentomeetingsinrealtimewithouttheneedtophysicallyattend,givingyougreateraccesstoCouncildecision-makinganddebate.
Agendas,minutesandpreviously-recordedmeetingsarepublishedonCouncil’swebsite.ReportscanalsobeperusedatCouncil’sSpenceStreetCustomerServiceCentre.
Rates, fees and chargesCouncilisrequiredbylawtolevyageneralrateordifferentialrateeachfinancialyear.ThegeneralrateisCouncil’smainsourceofrevenueandfundsthingssuchasroadsandfootpaths,drainage,parksandgardens,publicpoolsandsportsgroundsaswellasservicesincludingartsandculture,librariesandcommunityfestivals.
Ratesarecalculatedbasedontheunimprovedvalueofyourproperty(determinedbytheQueenslandGovernmentannually). RatesnoticesareissuedhalfyearlyinJanuary/FebruaryandJuly/August,withpaymentdue31daysfromthedateofissue.
Inaddition,acleansingchargeisissuedtwiceyearly.Thisprovidesforthekerbsidewasteandrecyclingrubbishcollectionservice.Twice-yearlyseweragechargesprovidefortheremovalandtreatmentofdomesticsewerage.Waterconsumptionischargedonauserpaysbasis,withwaterusagenoticessentapproximatelyeveryfourmonths(thesearenotlinkedwithyourratesnotice).
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> Paying your ratesCounciloffersmanywaystopayyourrates.YoucanmakepaymentonlineatCouncil’swebsite,bycreditcard(phoneandinternet),throughBpay,orover-the-counteratCouncil’scustomerservicecentresandAustraliaPostoffices.
Directdebitplansareavailableforratestobepaidfrombankaccountsbywayofweekly,fortnightlyormonthlypaymentsinadvance,leavingminimalornoamounttopaybeforetheratesduedate.RatepayerswhoencounterdifficultyinpayingtheirratesshouldcontactCounciltodiscussapaymentplan.
Council’sIndependentRateReliefTribunalassistsresidentialratepayersandnot-for-profitorganisationswhoencounterfinancialhardship,toreceivespecialconsiderationforassistancewiththeirratepayments.
> Pensioner remission IfyouareaneligibleholderofaQueenslandPensionerConcessionCardissuedbyCentrelinkortheDepartmentofVeteransAffairs,oraQueenslandRepatriationHealthCardissuedbytheDepartmentofVeteransAffairs,youmaybeeligibleforarateremission.
Pensionerrateremissionisapplicableifyouresideonthepropertyanditisyourprincipalplaceofresidence.Ifyoumeetthesecriteria,pleasevisitaCouncilCustomerServiceCentretocompletethenecessaryapplicationform.
Counciloffersarangeofservices,programsandactivitiesfortheaged,
women,families,children,youth,peoplewithadisability,Aboriginal
andTorresStraitIslandersandpeoplefromculturallyand
linguisticallydiversebackgrounds.
COMMUNITY SERVICES
22
CemeteriesCouncilmanagescemeteriesforburialsandmemorialsforashesatGordonvale,Babinda(OldMonument),Babinda(NelsonRoad),MartynStreetandForestView.
Councilcanassistyouwithenquiriesaboutburials,gravereservations,inurnmentofashes,headstonesandplaques,exhumations,locationofgravesandfamilytreehistory.YoucanalsolocatepeopleburiedorcrematedinourcemeteriesusingtheCemeteriesSearchonourwebsite.
Toarrangeafuneral(includingburialorcremation),youwillneedtocontactafuneraldirector.Refertoyourphonedirectoryforlocalservices.
CitizenshipCouncilconductsAustralianCitizenshipCeremonieseachmonthonbehalfoftheDepartmentofImmigrationandBorderProtection.IfyouareinterestedinbecominganAustraliancitizen,visittheDepartmentofHomeAffairswebsite(www.homeaffairs.gov.au)orcontacttheCairnsofficebytelephoneon131881tomakeanappointment.
Green Space Our PlaceCouncil’sGreenSpaceOurPlacevolunteerprogramallowslocalstoplayanactiveroleinenhancingournaturalenvironment.Volunteersshareapassionforgardening,revegetationandbuildingcommunityspirit.WeeklysupervisedgroupsoperateatvariouslocationsincludingtheCairnsBotanicGardens,SugarworldGardens,CattanaWetlands,theEsplanadeandCouncil’sStratfordNursery.Formoreinformationortogetinvolved,visitCouncil’swebsite.
Community halls and centresCouncilownsalargenumberofcommunityhallsandcentres,whicharedesignatedcommunitybuildingsavailableforuse/hirebyresidents.SomehallscanbebookedthroughCouncil’swebsite;otherpremisesaremanagedbycommunitygroupsthatareappointedbyCouncil.
Community safetyCouncil’sCitySafeCCTVprogramhelpsprotectourcommunityandpreventcrime.Therearemorethan255CCTVcamerasoperating24/7acrossCairnscityandsuburbs,withadirectlinktoCairnsPoliceforrapidresponsetoincidents.CCTVcamerasmonitorhot-spotsinpublicspacessuchasparks,footpaths,laneways,busstops,carparksandentrancestopublicbuildings.
NeighbourhoodWatchgroupsareactiveintheregion.Findoutmoreatwww.nhwq.com.au.
Disability support> Access for All Directory CairnsRegionalCouncilworkstoensureourregionissafeandwelcoming,andwewantallpeopletobeabletoengage,enjoyandbenefitfromallthattheregionoffers.
Council’sAccessforAllDirectoryprovidesinformationonourregionforlocalsandvisitorswithadisability,theirfamily,supportworkersandcarers.Itlistsmanyservicesprovidedbygovernmentdepartments,accessibleaccommodation,touristvenues,cinemas,banks,servicestations,restaurants,cafesandmore.
> Assisted waste collection service for elderly/infirmResidentswhoareunabletomovetheirwheeliebinskerbsideforcollectioncanapplytoCouncilforassistedwastecollectionatnoextracost.AmedicalcertificatemustbesuppliedtoCouncilbypost,faxoremail,confirmingthatthepersonisphysicallyincapableofplacingtheirwheeliebinsoutforcollectionandhasnootherable-bodiedpersonlivingwiththem.
Byacceptingthisinfirmservice,residentsauthorisethewastecollectioncontractstafftocomeontotheirpremisestoaccessthewheeliebinsforservice.
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> Car parking permitsCouncilrecognisesallinterstateandinternationaldisabilityparkingpermits.Holdersofthesepermitsarepermittedtoparkinon-streetandoff-streetdisabilityparkingbaysandpaidparkingspaceswithPayandDisplaymachinesforanunlimitedtimefreeofcharge.However,permitholdersarenotexemptfromparkinginallotherareas(egloading/taxi/buszones).
Multicultural servicesTheCairnsregionishometoadiversepopulationandwecelebratethisculturalvitalitythroughmanycommunityfestivalsandeventseachyear.
Fornewcomersfromothercountries,CouncilcanhelpconnectyoutolocalmulticulturalservicesincludingCentacare,theCairnsandRegionMulticulturalAssociation,Anti-DiscriminationCommission,translationandinterpretingservice,andMigrantSettlementServices.
Tohelpyouprepareandstaysafeduringcycloneseason,cycloneguidesareavailableinArabic,Chinese,French,Hmong,Italian,Japanese,Nepalese,PNGPidgin,SwahiliandTagaloglanguages.DownloadtheguidesfromCouncil’swebsiteatwww.cairns.qld.gov.au/disaster.
SustainabilitySustainabilityisaboutbalancingenvironmental,socialandeconomicconsiderationstoreduceourimpactontheplanetanditsinhabitants.
AsamemberoftheAustralianGovernment’sReefGuardianCouncilsprogram,Councilleadsbyexampleindeliveringregionalservicesandinfrastructure,andmakes
balanceddecisionsaroundlanduseplanninganddevelopmentcontrol.
Adoptingsustainablepracticesinyoureverydaylifeathomeandatworkissimple.Followthesestepstohelpreduceyourcarbonfootprint–itwillbenefittheenvironment,yourlifestyle,ourcommunityandevenyourfinances.
> Takeyourownbagwhenyougoshopping> Switchofflightsandappliances whennotinuse> Buyenergyefficientlightingand appliancesforlowerrunningcosts> Chooselocallymadeproductsandthose withrecycledpackaging> Recycleyourbottles,steelandaluminium cans,plastics,cardboardandpaper> Convertyourfoodwasteintocompost> Reducetheneedforairconditioningby coolingyourhomewithwindowshades andceilinginsulation> Ifusingairconditioning,setthermostat to25C> Plantnativetreesandusemulchin thegarden> Walk,cycleandcatchpublictransport wherepossible> Uselesswater–aimfora4minute shower,installawaterefficientshower headandtaps,sweepyourpathsand drivewayinsteadofhosing.> Investinrenewableenergysuchassolar powerandsolarhotwatersystems.
FindoutwhatCouncilisdoingandhowyoucangetinvolvedatwww.cairns.qld.gov.au/sustainability
COMMUNITY SERVICES
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Owningapetcangiveyourfamilyyearsoffun,butitisyourresponsibilitytokeep
yourpetssafe,healthyandoutoftroublewithneighboursandothercommunitymembers.
PETS AND ANIMALS
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Registering and microchipping Alldogsandcatsaged12weeksandovermustbemicrochippedandregisteredwithCouncil.
RegisteringyourdogorcathelpsCouncilreuniteyouwithyourpetifitisimpounded,ortonotifyyouincaseofanaccident.RegistrationfeesalsoenableCounciltodeliverawiderangeofanimalmanagementservicessuchasthepound,dogpatrolsandcommunityinformationaboutresponsiblepetownership.
Counciloffersdiscountedregistrationfordesexeddogs.Proofofdesexingisrequired,eitherbysupplyingacopyofthedesexingcertificateorawrittenletterfromyourvet.
Discountedregistrationfeesarealsoprovidedtopensionersfortheirdogregistration.Proofofeligibilityisrequired.Discountregistrationandrenewalfeesceaseon1Augusteachyear.
Guide,HearingandAssistancedogsthataremicrochippedanddesexedareeligibleforfreeregistration(renewableeverythreeyears).Similarly,agedpensionerswhoowndogswhicharedesexedandmicrochippedareeligibleforfreedogregistration,renewedeverythreeyears.
Catregistrationisfreeandforthelifetimeofthepet.
Out and about with your dog Whenoutandabout,yourdogmustbeonaleadunlessatadogoff-leashpark.Therearemorethan40off-leashparksinCairns-seeCouncil’sRegisterofDogOff-leashAreasortheMyCairnsappforlocations.Thesedogoff-leashareasarefortheenjoymentofall(notfortheexclusiveuseofdogs)soyoumustkeepyourdogclosetoyouandunderyourcontrolatalltimes.
Thereareanumberofareaswheredogsareprohibited,includingthroughouttheCairnscitycentre,theareaaroundtheCairnsLagoon,withinthestingernetsatbeaches,onsportingfieldsandwithin2metresofaplayground.
Whenoutwalking,dogownersshouldtakeabag,pooperscooper,gardentrowelorcontainertocollectanddisposeoftheirdog’sdroppings.Notonlyisitunpleasantandunhealthynottopickupafteryourpet,itisalsoillegal.UnderCouncil’slocallaws,dogownerscanreceiveanon-the-spotfineforfailingtoremovetheirpets’droppingsfrompublicplaces.
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Lost pets Ifyourpetismissing,checkthelatestlistingofimpoundedpetsonCouncil’swebsite.Youcanalsocontactlocalvetsandanimalshelters(RSPCAandYAPS)orvisitlocallostandfoundpetpagesonFacebook.
ToreleaseananimalfromCouncil’spound,youwillberequiredto:
> Provideofficerswithsatisfactoryproofof youridentity(egdriverslicence).
> Payallimpoundmentfeesowing. Impoundmentfeesarecalculatedona dailybasis.
> Provideproofofcurrentanimal registrationifapplicable.Ifproofof registrationisnotprovided,registration feeswillberequiredtobepaidin additiontoimpoundmentfees.
CheckCouncil’swebsiteforpoundopeninghours,asreducedhoursapplyduringpublicholidaysandChristmas/NewYearholidayperiods.
Ifyouareconsideringbuilding
workonyourproperty-suchasan
extension,renovations,carport,shed,
patio,retainingwallorpool-youwill
likelyneedapprovalbeforeyoustart.
Note:thisalsoappliestoDIYkittype
gardensheds,becauseCairnsisin
acyclonicregion(asspecifiedinthe
BuildingCodeofAustralia).
Checkourwebsiteforinformation
onprivatebuildingcertificationand
developmentapplications,aswell
assearchestoassistwhenbuying,
sellingordevelopingaproperty.
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InflatablewadingpoolsareagreatwayofkeepingcoolinthetropicsbuttheQueenslandGovernmentlawsregardingpoolsafetymayapply.Aninflatablewadingpoolisclassifiedasa‘regulatedswimmingpool’if:
> Itcanbefilledwithwatertoadepthof 300mmormore;or
> Itholdsmorethan2,000litresofwater;or
> Ithasafiltrationsystem.
Councilreceivesdozensofcomplaintseachyearaboutinflatablewadingpoolsandinmostcasestheownersareorderedtoemptyandremovethepool.IfyouarethinkingofpurchasingawadingpoolandareuncertainofyourobligationspleasecontactCouncilon1300692247forguidance.
Pool and spa fencingOwnersofswimmingpoolsandspasforhouses,flatsandhomeunitsmustcomplywithrelevantpoolfencingandpoolsafetylegislation.
Underpoolfencinglaws,Councilcaninspectandissueon-the-spotfinestopoolownerswhodonothaveadequatepoolfencing.Ifyouareselling,buyingorleasingyourproperty,youmustobtainapoolsafetycertificate(Form23)fromalicensedPoolSafetyInspector.Formoreinformationonpoolfencingrequirements,visittheQueenslandGovernment’swebsitewww.poolfencing.qld.gov.au
Swimming pools, spas and wading poolsAllnewswimmingpoolsandspasrequirebuildingapprovalfromCouncil.
TheQueenslandGovernment’spoolsafetylawsapplyacrossthestate.AllpoolsandspasinQueenslandmustberegisteredwiththeQueenslandGovernment,andyoumusthaveapoolsafetycertificatewhensellingorleasingapropertywithapoolorspa.
CouncilhasLicensedPoolSafetyInspectorswhocanconductpoolsafetyinspectionsandissuePoolSafetyCertificates(feesapply).Alternatively,youcanengageaprivatePoolSafetyInspector.VisittheQueenslandGovernmentPoolSafetywebsiteformoreinformationaboutswimmingpoolsafetyrequirementsandtosearchforalicensedPoolSafetyInspector.
BUILDING AND PLANNING
26 27
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CairnsRegionalCouncilisresponsiblefor1034kmofsealed
urbanroads,644kmofruralroads,around500kmoffootpathsandcyclepaths,113footbridgesand
around200busshelters.Itinvestsover$9millioneachyearon
roadworksandroadmaintenancetobuildnewroads,fixandpatchpotholesandcracks,resealand
re-surfaceroads,repairandinstallkerbandchannel,andsweepourstreets.
ROADS AND TRAFFIC
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visitwww131940.qld.gov.auorfollow@131940_fnnqTwitterfeed.
Reporting issues with roadsContactCouncilbyphoneon1300692247ormakeanonlinecustomerrequestviaourwebsiteorMyCairnsapptoreportdamagetoanyCouncil-controlledroads.
ForissuesonQueenslandGovernmentcontrolledroads(listedontheleft),contactDTMRontelephone131940.
TrafficsignalsatintersectionsaremaintainedbyDTMR.Toreportdamageorfaults,calltheFarNorthRegionTrafficManagementCentreon131940.
Street lightingThereareover16,000streetlightsacrosstheCairnsregion,mostofwhichareownedandmaintainedbyErgonEnergy.Toreportfaultyordamagedstreetlightinginresidentialareas,contactErgonEnergyon131046.
StreetlightingonhighwaysistheresponsibilityofDTMR.Toreportfaultylightingonhighwaysortorequestnewhighwaylighting,contactDTMRon131940.
Councillooksafterthemajorityofroadswithinthelocalgovernmentarea,includingsuburbanroads,withtheexceptionofhighwayswhicharecontrolledbytheQueenslandGovernment.
AcrossQueensland,a50km/hspeedlimitappliestomostlocalsuburbanresidentialstreetsinbuilt-upareas,unlessotherwisesign-posted.Localstreetsareusedmainlytoaccesshomesandprivatepropertyandcarryneighbourhoodtraffic.Arterialroadsandmajorsuburbanrouteshaveaspeedlimitof60km/hunlessahigherspeedlimitissign-posted.
TheQueenslandGovernmentDepartmentofTransportandMainRoads(DTMR)isresponsibleforbuildingandmaintainingStateandFederalcontrolledroads(majorarterialandconnectingroads).DTMR-managedroadsincludetheCaptainCookHighway,KennedyHighway,MulgraveRoad,SheridanStreet,RayJonesDrive,ReservoirRoad,AndersonStreet,BruceHighwayandGillesHighway.Councilmaintainsallotherruralandsuburbanroads.
TofindoutaboutroadworksorhazardsonQueenslandGovernment-controlledroads,contactDTMRbyphone131940,
AlloftheCairnsregion’swatersuppliescomefromeither
“runofriver”intakesorthecatchmentatCopperlodeFallsDam.
CopperlodeFallsDam,builtin1976,istheprimarywatersupplysource
forCairnscityandsuburbs.Thissupplyissupplementedby
BehanaCreekandseverallowvolumeruralsources.
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Water supplyTheCairnssuburbanwatersupplycomesfromCopperlodeFallsDamandBehanaCreek.Therearealsoseverallowvolumerun-of-riverintakesthatsupplyruralcommunitiesinDivision1.CounciltreatsandteststhewatertomeettheAustralianDrinkingWaterGuidelines,ensuringwecontinuallydeliversafe,reliableandhighqualitydrinkingwatertothecommunity.
Water conservation OurregionreceivessomeofthehighestrainfallinAustralia,butagrowingpopulationandlimitedwaterstoragecapacitymeansit’simportantforresidentsandbusinessestousewaterwisely.Asmostofourrainfalloccursduringthewetseason,ourwaterstoragefacilitiescanrunlowtowardstheendofthedryseason.
Permanentwaterconservationmeasuresapplytoallpropertiesyearround–includingdifferentwateringdaysforoddandevennumberedproperites,andnosprinklersallowedatallonMondays.Hand-heldhoseswithatriggernozzle,wateringcansandbucketscanbeusedatanytime.
Stagedrestrictionsmaycomeintoeffectduringextendeddryperiodstohelpmanage
waterdemand.ThisissubjecttostoragevolumeinCopperlodeFallsDam,waterflowlevelsattherun-of-riverintakes,dailywaterconsumptionandtimeofyear.
SubscribetowaterrestrictionnotificationsontheMyCairnsapporcheckCouncil’swebsiteforcurrentinformationandpermittedwateringtimes,aswellaspracticaltipstohelpyousavewaterathome.
Waste and resource recovery > Bin collectionsResidentialpropertiesareissuedwithonegeneralwastewheeliebin(redorgreenlid)andonerecyclingwheeliebin(yellowlid).
UsetheMyCairnsapptofindyourcollectiondayandsetabindayreminder,orsearchforyourcollectiondayatwww.cairns.qld.gov.au/bins.Thered/greenlidbinisforgeneral household wasteincluding3 Foodscraps3 Generalhouseholdwaste3 Plasticbags3 Gardenwaste7 Nohazardouswaste(flares,batteries, gasbottles,paints,oilsetc.)7 Nobuildingmaterial,soiletc.7 Norecyclablematerial
Theyellowlidbinisforrecyclable materialsincluding:3 Glassbottlesandjars3 Plasticbottlesandcontainers3 Aluminiumandsteelcans3 Paperandcardboard7 Noplasticbags. Donotbagyourrecycling!7 Noorganicmaterial (foodscraps,gardenwasteetc.)
> Bin use Tomakesureyourbiniscollected,there’safewthingsyouneedtodo:> positionthebinbefore6:00amonthe dayofcollection> placethebinonthefootpathnexttothe kerb,handletowardsthehouse
WATER AND WASTE
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Red Lid Bin General Items
Yellow Lid BinRecyclable Items
paper and cardboardpolystyrene
aluminium and steel cans
disposable nappies
plastic bottles and containersgarden waste
glass bottles and jars
food scraps
No plastic bags
Go to recycleright.cairns.qld.gov.au or request a comprehensive pantry card call 1300 MyCairns
Still not sure?
WHICHBINdo I put it in?
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> ensurewasteandrecyclingbinsare placedatleast50cmapart> donotoverfillbins,thelidmustclosefully> donotoverloadthebin(maximumweight is70kilograms)> nohazardouswaste(flares,batteries, gasbottles)
> Transfer stations CounciloperatestransferstationsatPortsmith,Smithfield,GordonvaleandBabinda.Thesearenotalandfillordump.Transferstationsreceiveandseparateself-hauleddomesticwastefortransferanddisposaltorecyclingfacilities.
Youcantaketheseitemstothetransferstation(feesapply):oils,paintsandspraypaintcans,gasbottles,fireextinguishers,tyres,medicalwaste,batteries,smoke
detectors,greenwaste,generalhouseholdwasteandunusedhouseholdfurnishings.Youcanalsotakehouseholdrecyclableitemssuchaspaper,cardboard,steel,aluminium,plasticandglasstoyourlocaltransferstationFREEofcharge(excludingBramstonBeachWasteDisposalSite).
Foroperatinghoursanddisposalfees,seeCouncil’swebsiteorphoneCustomerServiceon1300692247.
> Buy Back ShopCouncil’sBuyBackShop,locatednexttothePortsmithTransferStation,isapopularplacetofinda‘uniquelittlesomething’.TheBuyBackShopisopen9amto4pm,WednesdaytoSunday.Directaccessisviathesignedgateattheroundabout;youdonotneedtogothroughtheweighbridgepaystation.
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LARGE RELEVANT PIC HERE
Red Lid Bin General Items
Yellow Lid BinRecyclable Items
paper and cardboardpolystyrene
aluminium and steel cans
disposable nappies
plastic bottles and containersgarden waste
glass bottles and jars
food scraps
No plastic bags
Go to recycleright.cairns.qld.gov.au or request a comprehensive pantry card call 1300 MyCairns
Still not sure?
WHICHBINdo I put it in?
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Rats and mice Ratsandmicecandamageproperty,eatorcontaminatefoodandcausehealthproblems(includingtransmittingdisease).
Youcantakesimplestepstoensureyourownbuildingsandgardenvegetationdonotattractorprovideshelterforvermin,orencouragevermintobreed.Themosteffectivewayistoremovetheirfoodsourceandshelter.Ifverminpersist,engagealicencedpestcontrollerwhocancheckyourpropertyandgivesolidadvice.
Councilusesdifferentmethodstoreduceratandmicenumbersinpublicareaswithoutharmingournativewildlife,includingnativeratspeciessuchasthegiantwhite-tailedrat(Uromyscaudimaculatus).Wealsorespondtopubliccomplaintsofverminatfoodandotherbusinesses.
GraffitiGraffitiistheillegalandwilfuldamageofproperty.GraffitimanagementandpreventionisasharedresponsibilitybetweenCouncil,Policeandthecommunity.
Councilisresponsibleforremovinggraffitifromcommunityassetsandinfrastructureownedand/ormanagedbyCouncil(eg,roads,footpaths,streetsigns,rubbishbins,councilbuildingsetc).Highestpriorityistheremovalofobscene,offensive,racistordefamatorygraffitiandvandalismonprominentsites.ToreportgraffitionCouncilproperty,phone1300692247orlodgeanonlineservicerequestviaourwebsiteorMyCairnsapp.
Privatepropertyownersoroccupiersareresponsibleforremovinggraffitiontheirpremises.Thisincludesresidential,commercialandindustrialproperty.Removegraffitiassoonaspossibleafterreportingit,asgraffitithatislefttendstoattractmore.ContacttheCairnsDistrictPoliceCentreon40307000toreportgraffitidamageonprivateproperty.
IfyouseesomeonevandalisingpropertywithgraffitiyoushouldcontacttheQueenslandPoliceServiceimmediatelyon131444.Ifyouhaveinformationongraffitivandalism,phoneCrimeStopperson1800333000.
Noise and environmental nuisanceCounciladministerslawscoveringenvironmentalnuisancessuchasnoisefrombuildingwork,powertools,poolpumps,airconditionersandbarkingdogs,aswellasissuesrelatingtocommunitysafetyhazards,dust,odour,lightandsmoke.
TheQueenslandEnvironmentalProtectionAct1994restrictswhencertaindevicescanbeused:
> Buildingwork(includingaltering ordemolishingabuilding)
-Noaudiblenoisebetween6:30pmand 6:30amonabusinessdayorSaturday;
-Noaudiblenoisepermittedatanytime onanyotherdays(includingSundaysand publicholidays).
> Regulateddevices(includingcompressors, ductedvacuumingsystems,generators, grass-cutters,impactingtools,leaf- blowers,mulchers,electrical,mechanical orpneumaticpowertoolssuchas chainsaws,drills,electricgrinderor sanders,electricweldersornailguns)
-Noaudiblenoisepermittedbetween 7pmand7amonabusinessdayorSaturday
-Noaudiblenoisepermittedbetween 7pmand8amonanyotherdays (includingSundaysandpublicholidays).
> Pumps(includingpool/spapumps, electrical,mechanicalorpneumaticpumps)
-Noaudiblenoisepermittedbetween 10pmand7am
-Noaudiblenoisepermittedbetween 7amand7pmifnoiseexceeds5dB(A) abovethebackgroundlevel
-Noaudiblenoisepermittedbetween7pm and10pmifnoiseexceeds3dB(A)abovethe backgroundlevel.
>Air-conditionersmustnotbeusedat anytimeifnoiseexceeds5dB(A)above thebackgroundlevel.
COMMON NEIGHBOURHOOD COMPLAINTS
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Trees and vegetationCouncilorStatelegislationmayprotecttreesandothervegetationonyourproperty.PleasecheckwithCouncilwhetheryourequireapermitbeforeyoupruneorremovetrees.
Takecaretoplanttherighttreeforyourlocation.Seekprofessionaladvicefromnurserystaffaboutthesuitabilityoftreesbeforeyoupurchaseandplantthem.Don’tplantlargegrowingtreesonsmallpropertiesornearbuildingsandpowerlines.Keeptreesprunedtopreventdamagetopropertyduringstormsorcyclones.
Blocked drainsCouncilreceivesover500callseveryyearfromresidentsrequestingassistancewithdrainageproblems.
Drainsonlocalroadsareregularlyinspectedandcleaned,withannualinspectionsdonebeforeeachwetseasontoaddressanyflowcapacityissues.
Illegaldumpingofgreenwasteandhouseholdrubbishindrainsandeasementsincreasestheriskoffloodingtoproperties.Ifyouareconcernedaboutfloodingafterheavyrainandthewaterisnotdrainingaway,oryouwishtoreportillegaldumpingindrains,contactCounciltoreporttheexactlocation.
Ifyouhaveaneasementonyourproperty,youmustensureyoudonotobstructthefreeflowofwateralongthedrainagepathway.Dumpingwaste,plantinggardenbedsorbuildingfencesacrosstheflowpathareallexamplesofactivitiesthatcanobstructstormwaterflow.Ifyoudeliberatelyobstructadrainageeasement,
youcanbeheldliableforanydamagecausedtoadjacentandneighbouringproperties.
Littering and illegal dumpingLitteriseverythingfromdiscardedcigarettebuttsandsoftdrinkcans,todumpedshoppingtrolleys,buildingwaste,chemicalcontainers,tyresandgardendebris.
Litteranddumpingimpactsthelookofourcommunityandcostsmillionsofdollarstocleanup.Itcanalsohavesignificantsafety,health,economicandenvironmentalimpacts.
Besuretodisposeofyourhouseholdwasteresponsibly,usingyourred/greenandyellow-lidwheeliebins.TakeexcesswastetoyournearestTransferStationforproperdisposal.
Freedisposalisofferedforitemssuchashand-heldbatteries,electronicwaste(TVs,monitorsandcomputerequipment)andmobilephones.Metalhouseholdapplianceswithelectroniccomponents(egmicrowaves,whitegoodsandkettles)arealsoacceptedfreeofchargeasscrapmetal.
Counciloffersanumberoffreegreenwastedisposalperiodseachyear,soyoucancleanupyouryardanddropoffyourdomesticgardenclippingsatnocost.
Thereareheftypenaltiesforlitteringorillegallydumpingofwaste,withfinesofupto$16,500.YoucanhelpkeepCairnscleanbyreportinglitteringorillegaldumpingviatheMyCairnsapp,Council’swebsiteonlineformorbyphoning1300692247.
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TheCouncillorsrepresentninedivisions,andeachCouncilloriselectedbyeligiblevotersineachdivision.TheMayoraltyisdecidedonamajoritypopularvoteacrosstheentirelocalgovernmentarea.
TofindyourDivision,checktheinteractivemapontheElectoral
CommissionofQueenslandwebsite.
MayorCouncillorBobManningOAM
Phone:40443083
Division 6CouncillorKristyVallely
Phone:40443076
Division 4CouncillorTerryJames
Phone:40443074
Division 1CouncillorBrettMoller
Phone:40443071
Division 7 CouncillorMaxO’Halloran
Phone:40443077
Division 5CouncillorAmyEden
Phone:40443075
Division 2CouncillorRobPyne
Phone:40443072
Division 8CouncillorRhondaCoghlan
Phone:40443078
Division 3CouncillorCathyZeiger
Phone:40443073
Division 9CouncillorBrettOlds
Phone:40443079
COUNCILLORS INFORMATION
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SISTER CITIES
331832
Minami, Japan (formerly Hiwasa) since 1969
HiwasabecameCairns’firstsistercityin1969.In2006,HiwasaandneighbouringtownYukimergedandwererenamedMinami.Therelationshipwas
sparkedbytheMayorofHiwasa’sinterestintheLoggerheadturtleandthedecisionbyCairnstosendanexamplefordisplayattheHiwasamuseum.Minamihasapproximately10,000residentsandislocatedontheislandofShikokuinthesoutheastoftheJapanesearchipelago.
Lae, Papua New Guinea, since 1984
ThesecondlargestcityinPapuaNewGuinea,LaesharesasimilarhistorytoCairns,beingfoundedongoldminingandthenagriculture.Locatedonthecentraleastcoast,thecityishometoPapuaNewGuinea’slargestportandactsastheentrypointtoroadtravelintothecentralhighlands.Itisconsideredtheindustrialcapitalofthecountry.Laehasapopulationofapproximately100,000.
Sidney, Canada, since 1984
LikeCairns,Sidneyisayear-roundtouristdestinationwithanextensivewaterfrontandartificialreef.Associatedindustriesincludefishing,ocean
scienceandmarinaoperation.ItislocatedatthenorthernendofVancouverIsland,attheextremesouthwestofCanadaandhasapopulationofapproximately11,500residents.
Scottsdale, USA, since 1987
Scottsdale,inthedesertstateofArizona,isconsideredoneoftheworld’spremiergolfandresortdestinations.Thepopulationofapproximately227,000swellsdramaticallyduringtheNorthAmericanwinter,whenits
year-roundwarmthandsunshinemakethecityapopularannualdestinationforAmericansandCanadiansescapingthecold.Consequently,almost40percentofresidentsareemployedinthetourismindustry.ThecityissteepedinNativeAmericancultureandcowboylore,andisofficially“TheWest’smostwesterntown.”
Riga, Latvia, since 1988
ThemayorsofRigaandCairnsforgedtheirsistercityrelationshipattheInternationalSisterCitiesConventionhostedbyCairnsin1988.ThecapitalandlargestcityinLatvia,withapproximately645,000inhabitants,Rigawasfoundedin1201andisaformerHanseaticLeaguemember.ThishistoryisrecognisedinUNESCOWorldHeritagestatusforitscitycentre.RigaliesonthecentralwesterncoastofLatviaandprovidesanimportantportontheBalticSea.
Oyama, Japan, since 2006
Surroundedbycenturies-oldricefieldsandindustrialmega-factoriesforsomeofJapan’sbiggestcompanies,Oyamaiswellknownforitsmixoftraditionaland
contemporarylifestyles.LocatedinthecentralregionofHonshuIsland,thelargestoftheJapaneseislandchain,thecityhasapopulationofapproximately164,000people.
Zhanjiang, China, since 2004
OneofChina’sfourmajorsugarcaneareas,ZhanjianghasalotofparallelswithCairns.ThemostrecentcitytoforgearelationshipwithCairns,itisalsothelargestwithapproximately7millionresidents.OntheSouthChinaSea,ZhanjiangisChina’ssouthern-mostport,partofthesoutherneconomiczoneandclosetoHongKong,makingitahubformining,mineralexploration,thepetrochemicalindustry,off-shoreoilexploration,agricultureandmarineproducts.
Caravan and camping groundsBramstonBeachPh:40674121
NRMACairnsHolidayParkPh:1800259977
FitzroyIslandPh:40446700
NRMAPalmCoveHolidayParkPh:1800736741
BabindaRotaryPark(free,nobookingsrequired,72hourstaylimit)
BabindaBoulders(free,nobookingsrequired,72hourstaylimit)
FitzroyIslandPh:40446700
Esplanade and Lagoon Ph:40443715(8:30am-4:30pmMondaytoFriday)
Libraries Babinda,24MunroStPh: 40678400CairnsCity,151AbbottStPh: 40443720EarlvilleStocklandShoppingCentrePh: 40443766Edmonton,175BruceHwyPh: 40443735Gordonvale,88NormanStPh:40443778ManundaRaintreesShoppingCentrePh: 40443779Smithfield,CheviotStPh: 40443711Stratford,11KamerungaRdPh: 40443733www.cairns.qld.gov.au/library
Pound Earlville,161McCoombeStPh: 1300692247
Swimming Pools Babinda,26ChurchStPh: 40671211Gordonvale,79SheppardStPh: 40561353Smithfield,CaptainCookHwyPh: 40577720TobrukMemorialPool,SheridanStPh: 40512604Woree,PoolClPh: 40546964
Waste and Recycling Facilities BuyBackShop(9am-4pmWednesdaytoSunday)37-51LyonsStPortsmithPh:1300692247BabindaWasteTransferStationPh: 1300692247GordonvaleWasteTransferStationPh: 1300692247PortsmithWasteTransferStationPh: 1300692247SmithfieldWasteTransferStationPh: 1300692247BramstonBeachWasteTransferStationPh: 1300692247
Other emergency contacts Police,Ambulance,Fire(emergenciesonly)Ph: 000StateEmergencyService(SES)Ph: 132500ErgonEnergy(forpoweremergenciesandurgenthazardoussituations)Ph: 132296
Cairns Regional CouncilPost:POBox359CAIRNSQLD4870Email:[email protected]:www.cairns.qld.gov.auMyCairnsApp(availablefreeforiOS&Android)Facebook:www.facebook.com/CairnsRegionalCouncilPhone:1300692247
Customer Service CentresCairns: CouncilAdministrationCentre,119-145SpenceSt,Open8.30am-4.30pmweekdays.Closedpublicholidays.Ph:1300692247(24/7)Smithfield: InsideSmithfieldLibrary,CheviotSt,Open9am–noonweekdays,closedpublicholidaysGordonvale: InsideGordonvaleLibrary,88NormanSt,Open9am–noonweekdays,closedpublicholidaysEarlville: InsideEarlvilleLibrary,StocklandShoppingCentre,Open9am-noonweekdays,closedpublicholidaysBabinda: InsideBabindaLibrary,24MunroSt,Open9am–3pm(closed12:30-1:30pmforlunch)weekdays,closedpublicholidays
After Hours EmergenciesPh:1300692247(24/7)
Disaster Coordination CentrePh: 40443377
Barlow Park CornerScott&Severinsts,ParramattaParkPh:40443645
Cairns Botanic Gardens78-96CollinsAve,EdgeHillPh:40326650
Tanks Arts Centre46CollinsAve,EdgeHillPh:40326600
Cairns Performing Arts CentreCnrSheridanandFlorencests,CairnsPh: 40507775
TicketlinkBoxofficeopen9am-5pmMondaytoFriday;9am-1pmSaturday.Closedpublicholidays.Ph:1300855835
COUNCIL CONTACTS
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Caravan and camping groundsBramstonBeachPh:40674121
NRMACairnsHolidayParkPh:1800259977
FitzroyIslandPh:40446700
NRMAPalmCoveHolidayParkPh:1800736741
BabindaRotaryPark(free,nobookingsrequired,72hourstaylimit)
BabindaBoulders(free,nobookingsrequired,72hourstaylimit)
FitzroyIslandPh:40446700
Esplanade and Lagoon Ph:40443715(8:30am-4:30pmMondaytoFriday)
Libraries Babinda,24MunroStPh: 40678400CairnsCity,151AbbottStPh: 40443720EarlvilleStocklandShoppingCentrePh: 40443766Edmonton,175BruceHwyPh: 40443735Gordonvale,88NormanStPh:40443778ManundaRaintreesShoppingCentrePh: 40443779Smithfield,CheviotStPh: 40443711Stratford,11KamerungaRdPh: 40443733www.cairns.qld.gov.au/library
Pound Earlville,161McCoombeStPh: 1300692247
Swimming Pools Babinda,26ChurchStPh: 40671211Gordonvale,79SheppardStPh: 40561353Smithfield,CaptainCookHwyPh: 40577720TobrukMemorialPool,SheridanStPh: 40512604Woree,PoolClPh: 40546964
Waste and Recycling Facilities BuyBackShop(9am-4pmWednesdaytoSunday)37-51LyonsStPortsmithPh:1300692247BabindaWasteTransferStationPh: 1300692247GordonvaleWasteTransferStationPh: 1300692247PortsmithWasteTransferStationPh: 1300692247SmithfieldWasteTransferStationPh: 1300692247BramstonBeachWasteTransferStationPh: 1300692247
Other emergency contacts Police,Ambulance,Fire(emergenciesonly)Ph: 000StateEmergencyService(SES)Ph: 132500ErgonEnergy(forpoweremergenciesandurgenthazardoussituations)Ph: 132296
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NEW RESIDENTS CHECKLIST
Banking• Notifychangeofcontactdetails
Car• Updateyourresidentialaddress detailsforyourDriver’sLicence andcarregistration(contact QueenslandTransport132380)
• Updateyourroadservice (eg,RACQ)membershipdetails
Medical • Checklocationoflocal hospitalsandmedicalcentres
• Locateclosestdentist, optometristetc.
• Updateyourcontactdetails withMedicareandyourprivate healthfund
Schools and childcare• Checklocationsand contactdetails
Pets• RegisteryourdogwithCouncil
• Identifyclosestveterinarypractice
• Updatemicrochipinformation
• Checkpetvaccination/treatment duedates
Council Services • DownloadthefreeMyCairnsappand signupfornotificationsfromCouncil
Checkgeneralwaste(red/greenlidbin) weeklycollectionday.Setareminderin yourMyCairnsapp.
• Visityourlocallibraryandbecomea CairnsLibrariesmember
• Knowwhatdaysyoucanwateryour gardens(permittedwateringtimes)
Phone and Power• Arrangetelephoneconnection
• Connectelectricity (ErgonEnergy131046)
• Checkcurrentmobilephone providercoverage
• Updateyourresidentialaddressdetails withyourmobilephoneproviderto ensureyouwillreceiveEmergency Alertwarningsbytextmessage
Electoral roll • Updateyourenrolmentdetailsfor federal,stateandlocalgovernment elections(formsavailableat www.aec.gov.auoratAustralia Postoffices)
House• Updatehome,contentsandvehicle insurancecovers
• Redirectmail
• Ensureyourhouseisclearly numberedsothepostie,visitorsand emergencyservicescanfindyoueasily.
This booklet is for personal, educational and non-commercial purposes only. Please note that while every effort has been made to ensure that the information is correct and current as at the date of publication, Council does not guarantee the accuracy, reliability,
completeness or suitability of any such information and makes no warranty or representation about the contents of this booklet.
KNOW WHAT’S GOING ON
CAIRNS
www.cairns.qld.gov.auMy Cairns App (available free for iOS and Android)
www.facebook.com/CairnsRegionalCouncil
1300 69 22 47