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Transforming GovernmentThe Journey to Cloud Computing
Presentation at IDG CIO ConferenceHanoi, 23-25 September 2010
James S L YongDirector, Public Sector Programs (ASEAN) [email protected]
CiscoCapitalCisco
Capital
PublicSectorPublicSector
Collaboration& Comms
Collaboration& Comms
UC, DC &Cloud
UC, DC &Cloud Borderless
NetworkBorderless
Network
CiscoServices
CiscoServices
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James S L Yong
Director, Public Sector Programs (ASEAN) in Cisco SystemsCareer experience of 25 years in organizations like Wang (UK), HP,
S Shell, CapGemini, Singapore Telecom and NCS, holding variouspositions in ICT, finance, marketing and business consulting
Conducted workshops & consulted to private and public sector clients in ASEAN,China, HK, Taiwan, Japan & Mexico. Ran own Internet consultancy in mid1990s. Pioneer of cybercafes in Spore
Degrees and professional qualifications in Computer Science, Business SystemsAnalysis & Design, and Accounting & Finance from the UK.Attended executive programs at Harvard Kennedy School of Government & the London Business School
Frequent speaker at e-Government conferences in Asia-Pac. Wrote manyarticles & papers. Published book E-Government in Asia (Marshall Cavendish, 2005)
On Advisory Board of International Academy of CIOs (co-chairedby George Mason & Waseda universities)
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AgendaNational Priorities
Government ICT Challenges
The Journey from DC to Cloud
Global Examples of Cloud in Government
Ciscos Cloud Solutions & Services
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Begin with the End in Mind (Stephen Covey)
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VNs Socio-Economic DevelopmentStrategy (2011-2020) is the blueprint forthe future
Some Key Focus Areas:
Economic Growth & Stability
Education, training, HR development
Poverty reduction
Healthcare
Science & Technology
Natural Resources, Environment andSustainability
Defense & Security
Building up institutions of a SocialistMarket Economy
2010, Cisco Systems, Inc. All rights reserved
Socio-EconomicDevelopment
Strategy(2011-2020)
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It will be supported byVietnams ICT Progress
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eGovernment InitiativesKey Areas:
Government Computerization
Databases on Citizens, Businesses, Land, etc
Agency Websites & Portals
Intra and Inter-Agency Applications
Communications systems (e.g. e-mail, video)
E-Learning & Capacity Building
ICT infrastructure deployment
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ICT Demands increase in Scale and Complexity
CPUDATA
DATA
DATADATA
DATA
DATA
CPU
CPU
CPU
CPUCPU
CPUDATA
DATADATA
CPUDATA
DATA
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AgendaNational Priorities
Government ICT Challenges
The Journey from DC to Cloud
Global Examples of Cloud in Government
Ciscos Cloud Solutions & Services
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Public Sector ICT Teams, What keepsYOU working late nights?
ComplexityComplianceScalabilityTransparency
EfficiencyCybersecurityPhysical SecurityBudget Pressures
Economic TurbulenceAdministration DirectivesSilo Communities of InterestRegulatory and Legal issues
ICT Dept
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The Public Sector Balancing Act
Open publicaccess to
information
Hire & retaintop talent
Focus on internalagency operations
Expand services forcitizens, stakeholders
Ensure securityand privacy
Manage budgetpressures
Drive inter-agencyinteroperability
Control ICToperating costs
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Too much complexity.Too hard to change.
The usersare frustrated.
IT is frustrated.
Newapproachesare required.
IT Infrastructure Needs to Change
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AgendaNational Priorities
Government ICT Challenges
The Journey from DC to Cloud
Global Examples of Cloud in Government
Ciscos Cloud Solutions & Services
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From Consolidation to Cloud
[ Source: Federal Data Center Consolidation Initiative, GSA (2010) ]
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On Data Center Consolidation
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USA News (10 Jun 2010)Obama puts presidential weight behindgovernment data center consolidation orders
US President Barack Obama ordered all federalagencies to accelerate their efforts to deviseplans to get rid of excess properties, includingData Centers.The order adds pressure on agencies to complywith the order Federal CIO Vivek Kundra issuedearlier, setting 30 Aug 2010 as the deadline tosubmit final DC consolidation plans for budgetapproval.According to Kundra, the federal governmentwent from 432 DCs in 1998 to more than 1,100in 2009. In 2006, federal servers and DCsconsumed more than 6 billion kWh of electricity.Obama also ordered that all agenciesimmediately adopt policies against expandingDCs beyond their current footprint.The President also set a target for cost savingsthe government must achieve through theconsolidation: $3 billion by end of fiscal 2012.
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The Evolution of Computing ArchitectureFrom Mainframe to Cloud & Beyond
Web
CloudClient Server
MinicomputerMainframe
1960 20101970 1980 1990 2000
Disruptor:DC Virtualization
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IT resources and services that are abstracted from theunderlying infrastructure and provided On-Demand
and At Scale in a multi-tenant environment
WHAT IS
CLOUD COMPUTING?
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Cloud Computing vs. Traditional ICT
TraditionalComputing
Dedicated
Traditional hardware
procurementNew services addedmanually
Manual repair ofsystem failure
Months
Incremental Capexpurchases
Shared
Self service
Scale on-demand
Automated recovery due tointegration / interoperable
Minutes
Pay per use
Consumption
Ease of Use
Scalability
Availability
Provisioning
Cost
CloudComputing
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Putting the pieces together
Public Private Hybrid CommunityDeploymentModels
ServiceModels
Software as aService (SaaS)
Platform as aService (PaaS)
Infrastucture as aService (IaaS)
EssentialCharacteristics
On-DemandSelf Service
Broad NetworkAccess Resource Pooling
Rapid ElasticityMeasured Service
Visual Model of NISTs Working Definition of Cloud Computing
http://www.csrc.nist.gov/groups/SNS/cloud-computing/index.html
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Cloud computing models
PRIVATE CLOUD
Operated solely for anorganization.
COMMUNITY CLOUD
Shared by severalorganizations andsupports a specificcommunity that has
shared concerns
PUBLIC CLOUD
Made available to thegeneral public or a large
industry group and isowned by an organization
selling cloud services.
HYBRID CLOUD
Composition of two or moreclouds (private, community, or
public) that remain unique entitiesbut are bound together bystandardized or proprietary
technology that enables data andapplication portability
NIST: Definition of Cloud Computing, Draft version 14
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Benefits of Cloud Computing
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Public sector cloud computing challenges
Avoiding vendor and technology lock in Competition laws and policies Effects of national legislative and regulatory framework
Current lack of open standards and interoperability Security & privacy Sovereignty risks Governance and management Business continuity Government agency acceptance and adoption of cloud model
The public sector faces some particular challenges inmoving to cloud computing:
Cisco expects that most governments will choose to address these challengesby adopting the private or community models of cloud computing.
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AgendaNational Priorities
Government ICT Challenges
The Journey from DC to Cloud
Global Examples of Cloud in Government
Ciscos Cloud Solutions & Services
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Cloud Momentum among U.S.Government Agencies, States, and Cities
U.S. Government-wide portal USA.gov is moving to the cloud
U.S. National Institute of Standards and Technology to help federal agenciesdetermine how to proceed with cloudwith a focus on standards for security and
privacy
U.S. agencies and departments are using third-party cloud services fromTerramark Worldwide
Department of Transportation, White House.gov, USA.gov, data.gov, and theLibrary of Congress Experience currentlyNASA: Cloud Nebula is using the Containerized Data Center solution
State of Florida : master contract for statewide access to cloud compute resourcesWashington,D.C .: 38,000 city government employees now have unlimited access
to Google documentsand services such as GmailLos Angeles, CA : 30,00 city employees to receiveemail services from cloud file
serversoperated by GoogleCarlsbad, CA : 1,100 city employees moved onto MicrosoftOnline Services email
and web conferencing
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Cloud gains momentum in Government 1
Example #1
In Washington DC, all 38,000 city government employeeshave unlimited access to Google services and Gmail.
This was initiated by Vivek Kundra, the former CTO of theDistrict of Columbia who was recently appointed CIO of theUS Federal Government.
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Cloud gains momentum in Government 2
Example #2
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Cloud example 2: USA starting to see results
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Cloud gains momentum in Government 3
Example #3Japans Ministry of Internal Affairs and Communications(MIC) announced plans to build an all-of-government cloudcomputing infrastructure as part of a wider Digital JapanCreation Project.This will be built in stagesfrom now to 2015. MIC intendsthat the new infrastructure,called the Kasumigaseki Cloud,will consolidate all govt ICTsystems into a single cloud toimprove operational efficiencyand reduce costs.
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Cloud gains momentum in Government 4
Example #4
In Australia, the New South Wales Department of Education &Training decided to use Gmail for 1.5 million students.
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Cloud gains momentum in Government 5
Example #5
The UK Government ICTStrategy paper, published inJan 2010, clearly emphasisesthe importance given to DataCentres and Cloud services for
the UK public sector
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AgendaNational Priorities
Government ICT Challenges
The Journey from DC to Cloud
Global Examples of Cloud in Government
Ciscos Cloud Solutions & Services
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Trusted
Controlled
Reliable
Secure
The Data Center Today
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CloudComputing
Trusted
Controlled
Reliable
Secure
Flexible
Dynamic
On-demand
Efficient
Why Cloud Computing ?
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Flexible
Dynamic
On-demand
Efficient
Trusted
Control
Reliable
Secure
Network Platform
CloudComputing
VirtualizationVirtualizedData Center
Information & Applications
Governance & Security
Why Cisco?
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Deliver products, solutions & servicesto organizations to build secure Clouds
Enable Service Providers to deliversecure Cloud solutions & servicesto their customers
Advance the market for Cloud by drivingtechnology innovation, open standardsand ecosystem development
Ciscos Cloud StrategyAddressing Our Customers Business Challenges
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Communications & Collaboration Solutions(Delivered via SaaS and On-Premise)
Collaboration and Unified Communications
End-to-End IaaS-Enabling SolutionsUnified ServiceDelivery
Computing System &Unified Fabric
Data Center 3.0
Pervasive Trust & Security SolutionsComprehensive Security Suite
Cisco Cloud SolutionsWhat We Offer & Where We Differentiate
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IaaS is a journey
Each organization isat a different stage
Cisco CloudEnablement:
Customized strategy,planning and design,and implementation
Based on thecustomers targeted
IaaS offering
The Journey to
Infrastructure-as-a-Service Cloud
Billing/ Chargeback
Model
UnifiedFabric
UnifiedComputing SolutionPlanand Design
Architecture Strategyand Roadmap
Data Center Virtualization
Systems ManagementIntegration
IaaS Strategy
IaaS Planningand Design
IaaS Implementation
IaaS Optimization
IP NGNIntegrationIncl.QoSSLAs
Orchestration
B u s i n e s s V a l u e
Architecture Solution Deployment
TheFundamentals
SolutionDesign
BestPractices
TrustedAdvisor
IaaS Cloud Enablement Offerings
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Cisco Services for Cloud EnablementWhat architecture
maximizesvirtualization,
orchestration speed,and chargeback
capabilities?
What architecturemaximizes
virtualization,orchestration speed,
and chargebackcapabilities?
What can clouddo for my
business?
What can clouddo for my
business?
How do we realizeour cloud architecture-on-time, within budget,
and in ourenvironment?
How do we realizeour cloud architecture-on-time, within budget,
and in ourenvironment?
Proven DeliveryCapability
Worldwide ExpertiseWorldwide Presence
AccelerateTime to Value
AssessStrategy
Technology and Security
Management Tools
Operational Readiness
Business Case
Chargeback Approach
Program and ArchitectureManagement Offices
IaaS Design
Technology and Security
Tools Architecture
SLA Design
Chargeback Design
Program and ArchitectureManagement Offices
Implement
Technology, Security, Tools,Facilities
Orchestration Integration
Workload Migration
Staging and Validation
Program and ArchitectureManagement Offices
CloudStrategyService
CloudPlanning
and DesignService
CloudImplementation
Service
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ProgramManagement
Office
ArchitectureManagement
Office
Establishing the Strategy forInfrastructure as a Service (IaaS)
Return on Investment (ROI)Cost Benefit Analysis
Cost-Benefit Driven Strategy
Cloud Strategy
Holistic Approach Business ProcessEvolutionIncreased Business
Responsiveness
What Is the Cloud Strategy Service?
Cloud strategy and value analysisCloud architecture value analysis (business case)
Cloud technology and security assessmentsCloud operations r eadiness assessment
Cloud management tools gap analysis andassessment
Cloud chargeback modelling assessmentApplications cloud dependency assessment
Assessments to developcustomer-specific cloud
strategyMultitenant, virtualized
architectureIntegrated security
Tools/orchestration strategyPeople/process/ITSM
changesrequiredChargeback strategy
SLA strategyApplications cloud
dependency assessment
Identify IaaS opportunitiesto maximize ROI
Development/testBusinessContinuity
Planning/Disaster RecoveryComputing as a Service
VirtualData Infrastructure
Key Features
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ProgramManagement
Office
ArchitectureManagement
Office
Detailed Specification Design andMigration Planning for IaaS
Infrastructure Migration Design
Risk Reduction
Cloud Planning and Design
Design for Scale,Agility, Securityand Compliance
Business Case andProcess Roadmap
Seamless Strategyand Migration Plan
What is the Cloud Planning and DesignService?
E2E technology and tools architecture blueprintOperations readiness roadmap
E2E strategy and roadmapFacilities designSLA and billing/chargeback plan
Migration plans
Highly customizedengagement,SOW-based
Overarching programmanagement to ensure
seamless partner delivery
Architecturemanagement office toensure architectural
adherence
Tools/orchestrationdesign into customers
environment
End-to-end architecturedesign to build solutionin key problem areas
of virtualization,orchestration, security,chargeback, and SLAs
Key Features
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ProgramManagement
Office
ArchitectureManagement
Office
Accelerated, Risk-MitigatedRepeatable Implementations
Zone Build-Out, Staging, Validation
Cloud Implementation
What Is the Cloud Implementation
Service?
Cloud architecture proof of conceptTools orchestration proof of concept
Architecture implementationSecurity implementation
Tools/NMS implementationApplication migration
Highly customizedengagement, SOW-based
Overarching programmanagement to ensure
seamless partner delivery
Architecture managementoffice to ensure
architectural adherence
Tools/orchestration designinto customers
environment
Application migration
Staging and validationtesting to prove solution inkey problem areas of
virtualization, orchestration,security, chargeback, and
SLAs
Leverages best-in-classpartners
Key Features
Risk Reduction
Full ScaleImplementation
Business ProcessIntegration
Seamless PartnerManagement
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"We can't solve problems by using thesame kind of thinking we used whenwe created them."
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