Download - Jawad Abbassi Ccas Symposium
Arab Telecom and Media Markets
Jawad AbbassiFounder, General Manager
Center for Contemporary Arab Studies
2010 Annual SymposiumAmman – March 22, 2010
Telecoms Landscape in the Arab World
An Overview of the Arab World’s Broadcast Industry.
Some Primary Research Findings from Arab Advisors’ Major Surveys
Outline
Telecoms Landscape in the Arab World
Regulatory framework in the Arab World by March 2010
Country Fixed market Cellular market Internet marketAlgeria Monopoly Competitive Competitive
Bahrain Competitive Duopoly Competitive
Egypt Monopoly Competitive Competitive
Iraq Competitive Competitive Competitive
Jordan Competitive Competitive Competitive
Kuwait Monopoly Competitive Competitive
Lebanon Monopoly Duopoly Competitive
Libya Monopoly Duopoly Monopoly
Mauritania Duopoly Competitive Competitive
Morocco Competitive Competitive Competitive
Notes:
• Bahrain: Viva Bahrain, the third cellular operator in Bahrain, is launched its services on March 3, 2010.• Egypt: The NTRA is planning to award a second fixed license but no specific date was yet set by the regulator.• Libya: - On February 16, 2009 the General Telecommunication Authority of Libya (GTA) announced its intention to
grant one license for mobile and fixed services to a single privately owned operator to offer cellular and fixed services in Libya, the license is expected to be awarded before the end of the first half of 2010.- GTA granted Aljeel Aljadid an integrated license, where it is able to provide all fixed, cellular (MVNO) and Internet services. Aljeel Aljadid is not operational yet. - Aljeel Aljadid and Libya Telecom and Technology (LTT) were granted MVNO licenses but they did not launch their services yet.
Regulatory framework in the Arab World by March 2010 (cont.)
Country Fixed market Cellular market Internet market
Oman Monopoly Competitive Monopoly
Palestine Monopoly Competitive Competitive
Qatar Monopoly Duopoly Monopoly
Saudi Arabia Duopoly Competitive Competitive
Sudan Duopoly Competitive Competitive
Syria Monopoly BOT Duopoly Competitive
Tunisia Monopoly Duopoly Competitive
UAE Duopoly Duopoly Duopoly
Yemen Monopoly Competitive Duopoly
Notes:
• Oman: The competitive landscape includes “Class 2” mobile reseller licensees (MVNOs).• Palestine: The two mobile operators, Jawwal and Wataniya, face unlicensed competition from four Israeli operators.• Qatar: Vodafone Qatar won the second fixed license but ictQATAR did not issue the license yet. Vodafone Qatar does
not expect fixed line services to be fully operational until 2011 or 2012.• Saudi Arabia: Etihad Atheeb (GO) launched fixed voice services over its WiMAX network in November 2009.• Tunisia: Tunisie Orange Telecom has successfully test-launched its 2G/3G mobile telecommunications network on
February 4, 2010. Orange Tunisie is expected to launch during the first half of 2010.
A Regional comparison - September 2009/end of 2009
Source: Arab Advisors Group
CountryFixed voice
penetration %Cellular
penetration %Internet users penetration %
Algeria 10.8%* 83.1%* 10.6%*Bahrain 20.9% 134.9% 41.2%*Egypt 12.4% 71.7% 7.9%**Iraq 3.7%** 69.1%*Jordan 8.4%** 101.2%* 17.3%*Kuwait 15.3%* 107.5%Lebanon 21.5% 57.2% 30.3%**Libya 17.0%* 146.9%**Mauritania 2.3%Morocco 11.2%** 80.3%** 18.8%**Oman 9.4%** 129.0% 13.2%**Palestine 9.3%** 46.5%* 11.1%Qatar 17.5%** 151.1%** 25.6%**Saudi Arabia 16.7% 165.5% 33.5%**Sudan 34.9%*Syria 18.9% 44.5% 17.6%Tunisia 12.3%** 93.5%** 15.9%**UAE 31.9%** 205.5%** 51.3%**Yemen 5.9%** 36.1%** 9.9%**
* Estimated.** These figures are for end of 2009Lebanon: The fixed voice penetration is by end of November 2009.Bahrain: The fixed voice penetration includes Batelco and Mena Telecom only.Iraq: - The fixed voice penetration rate was reported by the Iraqi Ministry of Communications. - The cellular penetration rate includes the national operators only.Sudan: Cellular subscribers by H1 2009.Mauritania: Figures are given by the regulator. These figures are not final and might be subject to change. They will be final with the release of the annual report
Fixed lines and penetration rates by September/end of 2009
Notes: - Jordan, Morocco, Palestine, Oman, Tunisia, Qatar, UAE and Yemen’s PSTN figures are by end of 2009.- Lebanon’s PSTN figures are by end of November 2009.- Bahrain’s PSTN figures include Batelco and Mena Telecom only.
Source: Arab Advisors Group
PSTN penetration %
3,800
228
9,631
501
535
850
1,082
74
3,516
279
372
281
4,169
3,775
1,259
1,476
1,338
0 2,000 4,000 6,000 8,000 10,000
Algeria
Bahrain
Egypt
J ordan
Kuwait
Lebanon
Libya
Mauritania
Morocco
Oman
Palestine
Qatar
Saudi Arabia
Syria
Tunisia
UAE
Yemen
10.8%
20.9%
12.4%
8.4%
15.3%
21.5%
17.0%
2.3%
11.2%
9.4%
9.3%
17.5%
16.7%
18.9%
12.3%
32.0%
5.9%
0%10%20%30%40%
Algeria
Bahrain
Egypt
J ordan
Kuwait
Lebanon
Libya
Mauritania
Morocco
Oman
Palestine
Qatar
Saudi Arabia
Syria
Tunisia
UAE
Yemen
PSTN subscribers (000s)
Cellular lines and penetration rates by September/end of 2009
Note: Lebanon, Libya, Morocco, Qatar, Tunisia, UAE and Yemen’s cellular figures are by end of 2009.Iraq’s cellular figures include the national operators only.Source: Arab Advisors Group
Cellular penetration %
83.1%
134.9%
71.7%
69.1%
101.2%
107.5%
60.0%
146.9%
80.3%
129.0%
46.5%
151.5%
165.5%
34.9%
44.5%
93.5%
205.5%
36.1%
0%50%100%150%200%250%
Algeria
Bahrain
Egypt
Iraq
J ordan
Kuwait
Lebanon
Libya
Morocco
Oman
Palestine
Qatar
Saudi Arabia
Sudan
Syria
Tunisia
UAE
Yemen
29,237
1,472
55,465
20,130
6,020
3,754
2,373
9,433
25,311
3,779
1,849
2,472
41,286
13,933
8,900
9,754
9,499
8,225
0 15,000 30,000 45,000 60,000
Algeria
Bahrain
Egypt
Iraq
J ordan
Kuwait
Lebanon
Libya
Morocco
Oman
Palestine
Qatar
Saudi Arabia
Sudan
Syria
Tunisia
UAE
Yemen
Cellular subscribers (000s)
34.4 million Internet users in the Arab World by end of 2008 of whom some
20-22 million are broadband users
3,175
294
4,818
1,669
960
1,245
945
366
48
3,787
321
433
348
7,800
530
2,896
1,125
2,085
1,538
0 2,000 4,000 6,000 8,000 10,000
Algeria
Bahrain
Egypt
I raq
Jordan
Kuwait
Lebanon
Libya
Mauritania
Morocco
Oman
Palestine
Qatar
Saudi Arabia
Sudan
Syria
Tunisia
UAE
Yemen
9.1%
27.4%
6.3%
5.8%
16.4%
36.2%
24.2%
5.8%
1.5%
12.1%
11.2%
11.1%
22.3%
31.8%
1.4%
14.7%
10.9%
45.4%
6.9%
0%10%20%30%40%50%
Algeria
Bahrain
Egypt
I raq
J ordan
Kuwait
Lebanon
Libya
Mauritania
Morocco
Oman
Palestine
Qatar
Saudi Arabia
Sudan
Syria
Tunisia
UAE
Yemen
Internet Users (000s)Internet Users Penetration %
Note: the bar charts portray the figures per country by end of 2008.
Source: Arab Advisors Group
10.6%
41.2%
7.5%
17.3%
30.3%
18.8%
12.8%
11.1%
24.4%
33.5%
17.6%
14.1%
51.3%
9.9%
0%10%20%30%40%50%60%
Algeria
Bahrain
Egypt
J ordan
Lebanon
Morocco
Oman
Palestine
Qatar
Saudi Arabia
Syria
Tunisia
UAE
Yemen
Arab Internet users by September/end of 2009
Internet users (000s)Internet users penetration %
Note: Algeria, Bahrain, Jordan, Palestine, Saudi Arabia and Syria’s Internet users figures are by September 2009.
Source: Arab Advisors Group
3,738
450
6,146
1,028
1200
5,935
391
442
417
9,800
3,520
1,656
2,371
2,261
0 2,000 4,000 6,000 8,000 10,000
Algeria
Bahrain
Egypt
J ordan
Lebanon
Morocco
Oman
Palestine
Qatar
Saudi Arabia
Syria
Tunisia
UAE
Yemen
10.6%
41.2%
7.9%
17.3%
30.3%
18.8%
13.2%
11.1%
25.6%
39.3%
17.6%
15.9%
51.3%
9.9%
0%10%20%30%40%50%60%
Algeria
Bahrain
Egypt
J ordan
Lebanon
Morocco
Oman
Palestine
Qatar
Saudi Arabia
Syria
Tunisia
UAE
Yemen
Broadband accounts by end of 2009: Wireless broadband services increased
broadband adoption
Note: Saudi Arabia and Syria’s broadband accounts are by September 2009.
* Includes wireless broadband accounts where data is available (WiMAX, 3.5G/HSPA, EVDO).Source: Arab Advisors Group
Broadband accounts (000s)
1,027
675
92
52
41
368*
1,950*
1,182*
130
212*
0 500 1,000 1,500 2,000 2,500
Saudi Arabia
Morocco
Egypt
UAE
Tunisia
J ordan
Qatar
Palestine
Yemen
Oman
Broadband accounts penetration %
14.6%
8.0%
7.8%
3.7%
3.6%
3.5%
2.3%
1.4%
1.3%
0.2%
0%10%20%30%40%50%
UAE
Qatar
Saudi Arabia
Morocco
Jordan
Tunisia
Palestine
Oman
Egypt
Yemen
37.2%
34.5%
32.0% 28.5%
28.0%
26.7%
23.6% 19.2%
16.8%
13.5%
12.3%
10.5% 8.3%
7.8%
7.2%
6.6% 4.1%
2.9%
2.6%
2.5%
2.4%
1.9%
1.1%
0.9%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
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Broadband Internet in the Arab World by end of 2008: UAE, Bahrain and Qatar lead the broadband adoption
Source: Arab Advisors Group and OECD
broadband lines as % of total population
1
32
FTTH milestone in Abu Dhabi: Etisalat plans to achieve a 100% FTTH reach in the city
• By year-end 2009, Etisalat passed 692,000 households in the UAE with FTTH.
• Etisalat’s plan is to connect over 1 million households by the year 2011.
• Etisalat’s broadband residential customers reached a total of 501,290 subscribers by end of Q3 2009.
• du offers Fiber to the Home (FTTH) network to its customers living in most new real estate developments in new Dubai areas.
An Overview of the Arab World’s Broadcast Industry
100
155
200 205
263290
370
474
0
50
100
150
200
250
300
350
400
450
500
Jan-04 Jul-05 Nov-05 Apr-06 Oct-06 Jan-07 Aug-07 Mar-09
Satellite Free-to-Air channels growth
Note: The satellite systems included in the analysis are Arabsat, Nilesat and Noorsat.Source: Arab Advisors Group’s “Satellite TV in the Arab World 2009” report
104 channels added
Fully launched and operational FTA satellite channels in October 2006,
August 2007 and March 2009
Note: The satellite systems included in the analysis are Arabsat, Nilesat and Noorsat.Source: Arab Advisors Group’s “Satellite TV in the Arab World 2009” report
244
344
428
0
50
100
150
200
250
300
350
400
450
October 2006 August 2007 March 2009
84 channels added
Other, 6.8%
Arabic/ English, 3.3%
English, 7.2%
Arabic, 82.7%
FTA Sat TV operational channels’ languages
Source: Arab Advisors Group’s “Satellite TV in the Arab World 2009” report
Terrestrial channels growth
Source: Arab Advisors Group’s “Terrestrial TV in the Arab World 2009” report
122129
98
0
20
40
60
80
100
120
140
August 2006 May 2008 April 2009
7 channels added
243
307338
0
100
200
300
400
J anuary 2007 February 2008 J uly 2009
Radio stations growth
31 radio stations added
Source: Arab Advisors Group’s “FM Radio in the Arab World 2009” report
The radio landscape transformed into almost a clean cut between private and
state owned stations
Source: Arab Advisors Group, March 2008
Private radio stations, 49%
Sate-owned radio stations,
51%
Some Primary Research Findings from Arab Advisors’
Major Media Surveys
48%
61%
34%
51%44%
53% 50% 51%
0%
20%
40%
60%
80%
Saudi Arabia UAE Egypt J ordan
Reading newspapers offline Reading newspapers online
Internet users have adopted online newspapers with zeal.
Note: percentages are calculated from the total sample sizes of 355 for Saudi Arabia, 300 for UAE, 555 for Jordan and 3,348 for Egypt.
Source: Arab Advisors Group’s Survey of Internet Use and Online Advertising Consumption and Effectiveness in Egypt (September 2009), Survey of Internet Use and Online Advertising Consumption and Effectiveness in Jordan (August 2009), Survey of Internet Use and Online Advertising Consumption and Effectiveness in Saudi Arabia and the UAE (April 2009)
69.7% of Internet users in Egypt use the Internet as a source for getting daily
and global news
Note: Percentages are calculated from the total sample size (3,348)Source: A survey of Internet Use and Online Advertising Consumption and Effectiveness in Egypt , September 2009
Source for getting daily and global news
No answer/I don't know 0.2%
TV19.7%
Friends and family1.7%
Newspapers6.6%
Radio0.6%
Magazines and books0.2%
Internet69.7%
I don't search for such information
1.0%
Other 0.1%
38.5% of Internet users in the UAE and Saudi Arabia use the Internet as a
source for getting daily and global news
Note: Percentages are calculated from the total sample size (655)Source: Internet Use and Online Advertising Consumption and Effectiveness in Saudi Arabia and the UAE April 2009
Source for getting daily and global news
Other 0.6%
I don't search for such information
1.7%
Internet38.5%
Magazines and books0.5%
Radio2.3% Newspapers
16.8%
Friends and family1.8%
TV37.7%
No answer/I don't know 0.2%
44.1% of Internet users in Jordan use the Internet as a source for getting
daily and global news
Source: A survey of Internet Use and Online Advertising Consumption and Effectiveness in Jordan, August 2009Note: Percentages are calculated from the total sample size (555)
Source for getting daily and global news
TV40.0%
Friends and family3.1%
Newspapers9.5%
Radio1.6%
Magazines and books0.5%
Internet44.1%
I don't search for such information
0.9%
Other 0.2%
34.2%
20.0%
6.5%
62.9%
39.3%
20.0%
1.8%
15.3%
0% 20% 40% 60% 80% 100%
Less than 1 hour
1 to 3 hours perday
3 to 6 hours perday
More than 6 hoursper day
Ramadan Regular months
TV viewing habits during Ramadan in UAE
Note: Percentages are calculated from the 275 respondents whose TV watching habits change during Ramadan
Source: Arab Advisors Group’s UAE Media Survey of Internet Users 2009
96.2%
43.2%
5.0%
4.0%
2.3%
2.1%
1.1%
1.1%
0.6%
0.6%
0.6%
0.5%
0.3%
0% 20% 40% 60% 80% 100% 120%
Yahoo
araby.com
altavista.com
ask.com
Other
alltheweb.com
ayna.com
infoseek.com
myway.com
I don't use search engines
excite.com
tucows.com
Google is the most used search engine among the UAE and Saudi’s
respondents
Note: Percentages are calculated from the total sample size of 655
Source: Internet Use and Online Advertising Consumption and Effectiveness in Saudi Arabia and the UAE
Search engines used
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