Transcript
Page 1: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

To Protect and Serve

Rob Englandwww.twohills.co.nz

v2

Page 2: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

To protect and serve

Picture © Canstockphoto.com

Page 3: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

Colleagues

RealITRealIT

Aggregators/suppliers

Manufacturers

Customers Consumers

shrinking

nevergoing away

REALLY bad governance if

this is allowed to happen

Page 4: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

Custodian of information technology

• Information• Systems • Capability

Page 5: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

Finance

Picture © Canstockphoto.com

Page 6: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

Old vs new

• ROI• CIA• risk

• new value• competition• growth

Page 7: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

“Shadow finance”

“Shadow hiring”

“Shadow branding”

“Shadow sales”

Page 8: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

Shadow IT is dereliction of duty by the governors of the organisation

Page 9: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

Governance of IT

Picture © Canstockphoto.com

Page 10: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

Service portfolio

Demand Projects Catalogue Retire

serve protect

Page 11: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

IT is reaching a limit

Picture © Canstockphoto.com

Page 12: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

CIOs have a choice… try to fulfill all the demands placed on them while spending less and less money, or to focus on being “fit for purpose”—providing the capabilities their company needs most, in line with its most essential ways of creating valueBooz and Co.

Page 13: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

Slow IT

Picture © Canstockphoto.com

Page 14: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

Service portfolio

Demand Projects Catalogue Retire

Page 15: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

Fast IT

Picture © Canstockphoto.com

Page 16: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

Service portfolio

Demand Projects Catalogue Retire

serveprotect

Page 17: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

To protect and serve

Picture © Canstockphoto.com

Page 18: itSMF New Zealand 2014 Keynote: Rob England, "to protect and serve"

To Protect and Serve

Rob Englandwww.twohills.co.nz


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