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INTERNATIONAL STUDENTORIENTATIONStudy Period 1, 2020
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INTERNATIONAL STUDENT SUPPORTLinda Edwards, Katherine Elliott, Louise Myers (Manager), Alex Salvador, Lyndal Ramm
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• Settling-in questions• Social and personal wellbeing• Social events: Café International, Free Lunch Friday, JCU JAM
(Just Add Music), Completion Ceremony • Monitoring compliance with Student Visa conditions• Academic monitoring • Taking a break from, or extending your study• Scholarship monitoring (International Scholarships only)• Crisis support: after hours assistance line (24/7)
How the ISS team can help
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C R O C SCoaches Responsible for Orientating Commencing Students
Orientation• Meet your CROCS mentor• Meet your CROCS group• Have fun and get to know
each other!
O Week to Week 3• Receive weekly emails from
your CROCS mentor• Message your CROCS or
group members for advice
Week 3, Friday 13 March• Wrap up the CROCS
program with a trip to Pallarenda (beach)
• Reunite with your CROCS mentor and group
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Other support for studentsSupport Location Services
Student Centre Education Central (Building 134) Enrolments, fee payments, general enquiries
AccessAbility 1st floor, Library Support for students with medical conditions, illness, injury, or disability that may impact your studies
Learning Centre Ground floor, Library (Building 18)www.jcu.edu.au/students/learning-centre
Online resources, free workshops, online tutors (Studiosity), PASS for 1st years, learning advisor drop-in desk
Wellbeing and Counselling
1st floor, Library Free, confidential wellbeing counsellors and psychologists
JCU Student Association
Building 29 (behind the Student Centre) Clubs and societies, gym, student advocate, explain JCU policies and procedures
MultifaithChaplaincy
Faith-related support, connections with faith communities, prayer rooms
Careers and Employability
1st floor, Librarywww.jcu.edu.au/careers-and-employability
Career planning, job search, application support, CareerHub
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• Ask the International Student Support team• Student Centre (ask for us at the front counter)• Drop-in Mondays, Wednesdays, Fridays 9.30am – 11.30am• See us at Café International, JCU JAM
• Ask your CROCS mentor
Need help?
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LIVING IN TOWNSVILLE
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The Strand – 14km (waterfront, restaurants)
City centre – 12.2km (nightclubs, shops, restaurants, museums)
3.9km
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• Wet season is November to April• Our closest capital city is Port Moresby, Papua New Guinea• Townsville is home to Australia’s largest Army barracks• One of the world’s 10 best shipwreck dives is off Magnetic
Island (the SS Yongala)• Reef HQ is the world’s largest living coral reef aquarium• Townsville sits between Two World Heritage-listed sites – the
Great Barrier Reef and the Paluma National Park• We have an average of 300 days of sunshine a year
Intro to Townsville
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• Find accommodation:• JCU Off-Campus Database
• Facebook: JCU Townsville Accommodation
• www.flatmates.com.au
• Suburbs around JCU: Douglas, Annandale
• Suburbs near the beach: North Ward, Belgian Gardens, Townsville City
• Expect to pay $120 - $200 per week, plus 4 weeks bond. Check what’s included in rent (electricity, internet)
• Make sure you have signed lease agreement
• Residential Tenancy Authority (RTA) is the government authority that oversees tenancy laws in Queensland
• Tenants Queensland website has lots of useful information on your rights and responsibilities
Renting off-campus
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• Each residential college has its own culture – make the most of your accommodation’s activities
• Keep your keys/fob safe – lanyards available from the bookshop
• Check your meal times and ask about takeaway/late meals (some colleges will provide lunch to-go)
• Each residence has support staff – find out who they are, and make sure you take advantage of their help (tutoring, social and wellbeing)
• Your residential agreement is a contract. You will need to pay the rest of the contract if you wish to leave early.
• Any questions contact your Residential Assistant
On-Campus Accommodation
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• Avoid international transfer fees• Open account with passport, birth certificate or national identity
card and proof of enrolment (CoE)• Automatic Teller Machines (ATMs) located throughout the city
and on campus (library and refectory)
Setting up a bank account
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• Timetables available at www.sunbus.com• Use Google directions• Use coins or small notes to pay• Bus stop outside Student Centre – Building 134
Tertiary Transport Discount• 50% discount on public transport throughout the region• Application form at the Student Centre
Getting around - bus
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• Greenfleet Bike Sale – lottery this afternoon at 2.00pm
• Buy from Kmart, Gumtree, JCU notice boards
• Wear a helmet at all times – it’s the law
• Follow the road rules (keep left, stop at lights etc)
• Stay on bike paths or footpaths wherever possible
• Lock your bike at all times
• Bike Shed – secure bike parking outside the library
• Cycling safety information – www.tmr.qld.gov.au (Department of Transport and Main Roads)
Getting around - bike
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Taxi• Phone 131 008 / 13 19 74• Can be expensive• Can’t bargain – fare meter is used• Travel in groups – much cheaperUber• Download app• Check driver’s rating• Make sure licence number and driver details match the app• Read safety section on Uber websiteCar• Overseas licence may be used as long as it’s current and in
English or with written translation• Strongly recommend driving lesson to reduce risk of accident • Information about road rules and driving safely – qld.gov.au
Getting around - vehicles
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Mobile phone• Very important to have an Australian mobile number • Update number on eStudent
Email• It is essential that you check your JCU email regularly,
including during university breaks• Download JCU App for easy access
Communication
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Set up computer account
Collect ID
Plan, enrol and register in subjects
Walk around the campus
Catch the bus
Attend O Week activities and read subject outline
Get involved in social activities
Things to do this week
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JCU BASICS + O WEEK
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New student checklist
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JCU BasicseStudent Enrol, pay fees, get results, update personal details
LearnJCU Access subject materials
Enrol Choose subjects (in eStudent)
Register Sign-up for workshops / tutorials / practicals (you must register for any session that has limited spaces to reserve your spot)
GPA Grade Point Average
Credit Points Most subjects are 3cp, most Bachelors are 72cp
Census Date Your enrolment is final on census date (29 August). Any changes after this date will have a financial and academic penalty.
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Assessment• Check your subject outline• Your assessment may be made up of:
• Assignments• Exams• Tutorial / workshop / practical attendance
• For step-by-step guides on writing assessment, visit: https://www.jcu.edu.au/students/learning-centre/assignments
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Subject results explained7 HD 85%-100% High Distinction
6 D 75%-84% Distinction
5 C 65%-74% Credit
4 P 50%-64% Pass
1-3 N <50% Fail
Example semester results: C, P, D, C
GPA = 5 + 4 + 6 + 5 = 20 ÷ 4= 5
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Study PeriodsJan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Teaching Period 1 Teaching Period 2
Study Period 1 Study Period 2
Study Period 3 Study Period 7
Study Period 4 Study Period 8
Study Period 5 Study Period 9
Study Period 6
Study Period 10
SP 10
Study Period 11
Study Period 11
TP = Teaching PeriodSP = Study Period
SP3-11 – Intensive/Block Mode
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With thanks to the following…• Optus - lunch• Allianz – morning tea + prizes• Reef HQ• JCU Student Association • Miss Sushi• Juliette’s • Domino’s pizza • Event Cinemas• Warrina Cinemas• Hot Rock Adventure Centre• YHA Australia• The Townsville Brewery
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JCYOU Challenge Prizes• 1 x return car ferry pass for up to 5 passengers (Magnetic Island
Ferries) – value $215• 2 x Introductory Diving lessons (Pleasure Divers)• 1 x $200 voucher towards a diving trip with ProDive Magnetic Island• 1 x double Adult Skyrail Experience (Skyrail Cairns) – value $79 each• 1 x Bungy Jump and T-Shirt (AJ Hackett Cairns)• 1 x Minjin Jungle Swing (AJ Hackett Cairns) • 4 x Bungalow Bay ‘JCU Maggie Escape Deals’ – value $149 each• 1 x YHA 5-night ePack – value $160
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SAFETY, HEALTHCARE AND WELLBEING
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• International students can be especially vulnerable because: • Australian conditions are different to what you’re used to• You might take more risks while you’re here (Scuba
diving! Drinking! Tinder!)• The aim of this session is to help keep you safe so you can
enjoy your time at JCU
Why safety is important
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• Police, Fire and Ambulance – dial 000 (or 112 from a mobile phone)
• Only call in life threatening emergencyNon-emergency• JCU Security – 4781 5555• Police Link – 131 444• Afterhours Student Helpline – 1800 754 185
Emergencies
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• Professional security personnel patrol the campus and residences on a regular basis
• 24/7 safe room available at the security office (near Student Association)
• Can escort you from buildings to car parks or on campus accommodation after hours
• Contact: 4781 5555 or [email protected]
JCU Campus Security
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• All members of our university have a right to feel welcome, respected and safe
• The Respect. Now. Always. campaign aims to ensure students and staff are safe from sexual assault and harassment
• 1800 RESPECT (1800 737 732) - National sexual assault, domestic and family violence counselling and information referral service, available 24 hours a day, every day of the year
• Report an incident on JCU website – Safety Wellbeing• Compulsory module on LearnJCU • JCU Respectful Relationships Workshops
• O Week- Wed 19th Feb 1.30 – 4.00pm Endeavour Room, Uni Halls• Week 1 – Mon 24th Feb 2.00 – 4.30pm Endeavour Room, Uni Halls
Safety and Wellbeing
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• The JCU Conduct Policy does not permit hazing or harassment of any kind
• If you are feeling uncomfortable about any behaviour – speak to your RA (Residential Assistant)
• You can make an anonymous hazing report call to our after hours assistance line – 1800 754 185
On-campus accommodation
Hazing: activities involving harassment, abuse or humiliation used as a way to initiate a person into a new group
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• Don’t feel pressured into drinking alcohol – you can socialisewithout it
• Excessive alcohol can reduce your ability to make sensible decisions, which can lead to dangerous behaviour and situations
• Protect yourself from drink spiking
• Don’t drink and drive/ride
“Think before you drink. Think twice before you drive or ride.”
Alcohol safety
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SAFETY IN QUEENSLAND
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• Cyclone season is November to April
• Be aware of how to prepare for cyclones
• Queensland Government Disaster website –www.disaster.qld.gov.au
• Check the Bureau of Meteorology for cyclone updates –www.bom.gov.au
Tropical cyclones
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• ¼ of drowning deaths involve people born outside Australia
• Find the red and yellow flags and swim between them
• Look for the safety signs to identify potential dangers
• Ask a surf lifesaver for advice – surf conditions can change quickly
• Swim with a friend
• Put your hand up for help• www.beachsafe.org.au
Beach safety
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• Some marine stingers are deadly (Box Jellyfish, Irukandji)
• Stinger season is November – May
• Swim in enclosures (The Strand, Pallarenda, and Magnetic Island)
• Wear a stinger suit (leggings and long sleeves)
• If stung, apply vinegar (available at most beaches)
Beach safety
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• Check the weather forecast and be prepared for unexpected changes
• Check the length and difficulty of your planned walk
• Wear appropriate clothing and pack supplies (at least 2L of water per person for a 4-hour hike)
• Never walk alone
• Let people know where you are going and when you are due back
• Never dive into a rock pool, lake or river
Bush safety
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• Look right (both ways to be sure) before crossing the road
• Don’t drink and drive
• Don’t use your phone while driving / riding your bike
• Always wear a seatbelt
Road safety
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Wildlife
• Be alert but not alarmed by our wonderful wildlife
• Do not swim in waterways where there are crocodile signs
Sun protection
• Sun protection is VERY important in Townsville – UV Index reaches 16 on an average Summer day. You could start to burn after just 6 minutes.
• Protect yourself: use sun cream (SPF 30+), wear a hat, long sleeves and sunglasses, and seek shade from the sun
Mosquitoes
• Use mosquito repellent to protect against mosquito borne diseases – Dengue and Ross River Virus
• Don’t breed mosquitoes – ensure pools of standing water are not around your property
The great outdoors
WINTER - TownsvilleSUMMER - Townsville
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GP (General Practitioner, family doctor)• Visit JCU Health on campus, no out-of-pocket for Allianz OSHC• During the day (business hours)• STI (sexually transmitted infections) or STD (sexually
transmitted diseases) tests
Doctor on Demand (Allianz app)• Phone/video consultations, prescriptions, medical certificates
Home Visit Doctor – 13 SICK (13 7425)• Night time and weekends
Emergency Department – Townsville University Hospital• Visit the hospital in emergencies (requiring immediate
attention)• Ambulance emergency transport is covered by Allianz (call
000)
Health
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All Queensland Universities are now smoke-free as part of a public health
initiative by the Queensland Government.
• The Smoke-free Campus Policy prohibits smoking on all JCU premises• Smoking includes the burning of tobacco, herbs, drugs and other
smoking products including electronic cigarettes and personal vaporisers.
• Smokers will be required to travel off-campus to smoke
For more information visit: www.jcu.edu.au/smoke-freeFor feedback and enquiries contact: [email protected]
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Expect highs and lows• It’s normal to feel overwhelmed when everything is new• Culture shock is common – if you expect it, you can plan for it
Make the unfamiliar, familiar• Familiar food, music, smells, routines etc can make you feel
more settled
Copy your coping strategies• Think of the coping strategies you use at home (e.g. exercise,
talking with friends/family etc)• Try to replicate them here – ask your CROCS mentor or the
ISS team for advice
Work on your wellbeing• Make time to maintain your wellbeing (exercise, take a break
from study etc)• Seek out help if you’re not coping – International Support or
Counselling
Wellbeing
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STUDENT VISA The DOs and DON’Ts of your visa
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Tell JCU your address within 7 days of arriving or moving house (update on eStudent)
• This must be a physical address (NOT a Post Office Box)• We also need a local phone number and emergency contact
(who speaks English if possible)
DO…
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Tell JCU your address within 7 days of arriving or moving house (update on eStudent)
• It’s YOUR responsibility to have OSHC for the whole duration of your stay in Australia.
• Visit Allianz: 10am – 4pm Tuesdays and Thursdays (Student Centre, Room 134.012)
• Download the app ‘My OSHC Assistant’ now, visit the Allianz tent and get free merchandise
• Also download ‘Doctor on Demand’ app
DO…
Maintain your Overseas Student Health Cover (OSHC)
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Tell JCU your address within 7 days of arriving or moving house (update on eStudent)
DO…
Maintain your Overseas Student Health Cover (OSHC)
Maintain study requirements (enroll full-time and pass all subjects to finish on time)
• You need to finish your course by the time your CoE ends• Full-time = 4 subjects per Teaching Period• You can only study 1/3 (33%) of your course externally, and
must always be enrolled in at least one internal course every Study Period
• If you fail subjects, you will need to meet with International Student Support to develop an Intervention Plan
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Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Teaching Period 1 Teaching Period 2
Study Period 1 Study Period 2
Study Period 3 Study Period 7
Study Period 4 Study Period 8
Study Period 5 Study Period 9
Study Period 6
Study Period 10
SP 10
Study Period 11
Study Period 11
SP1: 12cpSP2: 12cp
SP1: 9cpSP5: 3cpSP2 6cpSP10: 3cpSP11: 3cp
SP1: 6cpSP7: 3cpSP2: 9cp + 6cp credit applied
Examples of full-time study
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Change what you’re studying without approval
DON’T…
International Student Support needs to know if:• You finish your course more than one month before the end
of your CoE• You withdraw from your course before it’s finished• You change your enrollment (e.g. drop below full-time, enrol
in external subjects, anything else that might impact your enrolment conditions)
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Change what you’re studying without approval
DON’T…
Work more than 40 hours per fortnight (14 days)
• You can only work after you have commenced your course (24 February 2020)
• Coursework students can only work 40 hours per fortnight when course is in session
• You can work unlimited hours when course is not in session• Higher degree students can work unlimited hours• Same conditions apply to dependents
Week 1: 10 hoursWeek 2: 30 hoursWeek 3: 20 hoursWeek 4: 10 hours
For more information on working conditions in Australia:www.fairwork.gov.au13 13 94
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Change what you’re studying without approval
DON’T…
Work more than 40 hours per fortnight (14 days)
Tell JCU your address within 7 days of arriving or moving house (update on eStudent)
DO…
Maintain your Overseas Student Health Cover (OSHC)
Maintain study requirements (enroll full-time and pass all subjects to finish on time)
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• Under 18 – you must maintain your welfare arrangements• ELICOS and Foundation students – you must attend 80% or
more of your classes• Parents – your school-age children must attend school• Students with family (a partner and/or children) – you must
arrange ‘Family OSHC’ that provides health cover for all your dependents in Australia
EXTRA REQUIREMENTS
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• Complying with your visa conditions and obligations is your responsibility
• JCU is obligated to report students who breach their student visa conditions
• You can view your visa details on the VEVO website
• You can view your student visa conditions on the Department of Home Affairs (DHA) website
• Contact DHA on 131 881 or visit homeaffairs.gov.au
YOUR RESPONSIBILITY