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Leadership Defined:
The capacity to influence human thought, emotion, and behavior, starting with my own.
Put simply: Intentional Influence.
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“Effective leadership requires a clear picture of the
results you want to achieve and an understanding of the
human behaviors that will drive those results.”
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Applied Influence
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Two Key Questions:
What are the results I want?
What behaviors will get me those results?
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What were the desired results?
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What would you like to influence?
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Create a SMART Result:
• Specific• Measurable• Attainable• Relevant• Timebound
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What specific behaviors will contribute to your desired result?
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Critical Moments
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What specific behaviors will contribute to your desired result?
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Why aren’t you seeing those behaviors?
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Source One: Call Centers, the Ultimate in Unmotivated Employees
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Why Do You Wash Your Hands?
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“The greatest untapped source of motivation . . . is a sense of service to others; focusing on the contribution of our work to other peoples’ lives has the potential to make us more productive than thinking about helping ourselves.”
Dr. Adam Grant – Wharton
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Two FactorsHow Intense is the pain or reward?
How immediateis the pain or reward?
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How Can You Bring the Horizon a Little
Closer?
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It’s the experience….
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Source Two: Personal Ability
How many calories are in Ray’s caramel apple?
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Coaches and Mentors
Sources 3 & 4
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Confidence in your presentation . . .
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Confidence in your presentation . . .
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Who are the influencers?
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Source Five: Structural Motivation
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Source Six: Structural Ability
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Source Six: Structural Ability
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Source Six: Structural Ability
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Source Six: Structural Ability
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Source Six: Structural Ability
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Source Six: Structural Ability
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Steps for Six SourcesMOTIVATION ABILITY
Pers
onal
Soci
alSt
ruct
ural
1 23 45 6
Make the Undesirable Desirable
Harness Peer Pressure
Design Rewards
Over Invest in Skill Building
Find Strength In Numbers
Change the environment
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PLAN FOR FAILURE
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Contact InfoDan Griffiths, CPA, CGMA is the Director of Strategic Planning at Tanner, LLC, a Salt Lake City-based professional services firm with 115 team members. Dan facilitates approximately 75 board and leadership team off-sites each year across a variety of industries. He currently serves as a member of the AICPA board of directors. Dan is an avid flyfisher, backpacker, and gardener. He and his wife Bibiana are the proud parents of four children.
Contact Dan at: [email protected] connect with him on LinkedIn www.linkedin.com/in/dangriffithscpa