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Bots / Messengers
IoT
Algorithmic Driven Supply and Demand
Personal shopping
Virtual Reality
Automated Promotion Management
Open API EconomyOpen API Economy
Subscription Business Models
mPayments
3D printing
Wearables
Drones
Beacon Technology
In-Store PickUpIn-Store PickUp
Bitcoin
Online Security
Fee Shipping / Returns
Drop Shipping
STRATEGIC MUST-DO'S
TO DO RIGHT NOWData-driven Loyalty
Marketplace
Recommendation Systems
Cross Border Commerce
Automated Pricing Optimization
Own Brands / Customized Products
TO CATCH UP IF YOU AREN'T STILL DOING ITBig Data
Omnichannel
Digital Content
Mobile
Social Commerce
eCommerce TrendsAction PlanBased on the stats above, we have arranged the trends into three categories: strategically important ones - the newest trends that will be real game-changers in the long run; the ones to seize right now - the hottest trends with already proven technologies, the "low hanging fruits"; the ones to catch up on - technologies that most of your competitors have already adopted and you need to make sure you are not lagging behind.
Business investmenttrends for next 5 years
Bots / Messengers
Big Data
Algorithmic DrivenSupply and Demand
IoT
Data-driven Loyalty
Personal Shopping
Marketplaces
Virtual Reality
RecommendationSystems
Automated PromotionManagement
Cross BorderCommerce
Digital Content
Automated PricingOptimization
Mobile
Social Commerce
Open API Economy
0% 5 10 15 20 25 30 35 40 45
0% 5 10 15 20 25 30 35 40 45
Omnichannel41%
39%
39%
36%
36%
32%
32%
32%
30%
29%
29%
27%
27%
25%
25%
23%
21%
18%
16%
14%
14%
13%
11%
11%
11%
mPayments
SubscriptionBusiness Models
Wearables
3D printing
Own Brands /Customized Products
Beacon Technology
Drones
Free Shipping /Returns
The chart below summarizes predictions of business owners about the face of commerce in 5 years from now. Looks like they all agree that Omnichannel, Big Data and Bots will revolutionize the market.
Changes in investmenttrends
Positive Negative
Mobile
Omnichannel
Big Data
Digital Content
Social Commerce
RecommendationSystems
Marketplaces
Cross BorderCommerce
Data-driven Loyalty
Automated PricingOptimization
Own Brands / Customized Products
Automated PromotionManagement
Subscription BusinessModels
IoT
Free Shipping /Returns
-19% -14 -10 -5 -2 0 2 5 10 14 19
-19% -14 -10 -5 -2 0 2 5 10 14 19
Own Brands / Customized Products
Bots / Messengers
Based on the data from the chart above the chart below visualizes which technologies have seen the biggest negative and positive shifts in investment from 2016 to 2017.
Technology investmenttrends 2016–2017
2016 2017
Mobile
Omnichannel
Big Data
Digital Content
Social Commerce
RecommendationSystems
Marketplaces
Cross BorderCommerce
Data-driven Loyalty
Automated PricingOptimization
Own Brands / Customized Products
Automated PromotionManagement
Bots / Messengers
Subscription BusinessModels
IoT
Free Shipping /Returns
0% 6 12 18 24 30 36 42 48 54 61
0% 6 12 18 24 30 36 42 48 54 61
In the chart below we have put together top 16 of the trendiest technologies commerce business owners have invested in 2016 and plan to invest in 2017. Digits in the horizontal axes represent the percentage of our respondents who are investing or have invested in a particular technology.
61%
48%
48%
48%
45%
36%
20%
30%
29%
29%
27%
23%
21%
21%
21%
18%
18%
20%
16%
13%
14%
14%
16%
16%
11%
2%
25%
32%
41%
34%
50%
57%
China
India
Malaysia
Kazakhstan
Indonesia
Turkey
United Arab Emirates
Saudi Arabia
Peru
Azerbaijan
100.0
53.7
81.2
56.4
64.3
85.9
95.2
91.2
47.3
33.9
1,372
1,314
31
18
256
78
10
32
31
10
14,190
6,209
26,141
24,346
11,112
20,277
66,997
53,565
12,077
18,512
3,046
1,009
93
48
324
241
69
109
70
17
Market attract-iveness (av. 25) Country GDP per
capita, PPPPopulation(million)
National retailsales ($billion)
China
India
Malaysia
Kazakhstan
Indonesia
Turkey
UAESaudi ArabiaPeru
Azerbaijan
Where to Invest – GlobalRetail eCommerce IndexBelow you will find top 10 most attractive markets for eCommerce,ranked by population, GDP and national retail sales.
B2B vs B2C GlobalRevenue Growth
2014 2020
$1,9 TR $5,5 TR $3,2 TR $12 TR
B2C
B2B
71%
118%
eCommerce Trendsfor 2017Divante and Oro surveyed eCommerce Managers and CEOs from European countries and prepared the report based on their experiences and our knowledge.