TBD
PREFERENCE FOR BROWSER-BASED SHOPPING
THE BIGGEST FRUSTRATIONS WITH MOBILE SHOPPING
Over 50% use multipledevices (smartphones, tablets, laptops) to shop online
19%
9%
25%
21%
11%
15%
4 OUT OF 5 MILLENIALS SHOP DIRECTLY FROM MOBILE DEVICES
PURCHASING BY MILLENIALS
THEY JUST DON’T HAVE TIME TO WASTE
IMAGES ARE INDISPENSABLE
1 sec2 sec3-5 sec5 sec
20%1 in 5 would not wait more than 2 sec
68%would not wait more than 5 sec
57%Browser- based shopping
Home on-the-go65% 35%
50%71%
50%72%
38%17%
41%23%
WHERETHEY SHOP
WIFI WIFI4G3G
Blurry image No interactivity
Slow shopping Slow downloading
Bad navigation
ERROR
loading...
App
55%
couldn’t live without pictures when shopping
on mobile
Visual information and image quality directly impact shoppers’ research and decision to purchase.
Images
What is indispensable?Genre-based di�erences
Product Descriptions
Millennial mobile holiday
The biggest frustrationswith mobile shopping
19%
9%+
+
25%
21%
11%
15%
68% will not wait more than 5 seconds for a page to load on a mobile device
1 sec2 sec3-5 sec5 sec
20%1 in 5 would not wait more than
35%
50%
77%29%
Slow checkout
Images
Product Descriptions
How Millennials Buy This Holiday Season
2 sec
WIFI4G3G
4 out of 5 millenials shop directly frommobile devices
57% prefer to shop using a browser over a native APP
Multiple devicesAt home and on-the-go
Mobile browsers Under 5 seconds load times
65%
WIFIHome
on-the-go
Where they shop
Instartlogic
NativeApp
43%
57%57%
www.google.com
Home
Images are indispensable
55%couldn’t live without pictureswhen shopping on mobile
23%71%
72%
38%17%
55% use multiple devices to shop
Slow load time
Bad navigation
Small or fuzzy images Lack of interactive features