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Increasing Profitability Through Safety Innovation and Culture Change
Ed Stettler
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OSHA General Duty ClauseEach employer has the obligation to furnish
to each of his employees a place of employment which is free from recognized hazards that are causing or are likely to cause death or serious physical harm to his employees.
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Prioritize S Q D CSAFETY
Don’t harm anyone or the environmentQUALITY
PerfectionDELIVERY
Build trusting relationships COST
Tempting to put ahead of SQD – don’t do it! GROWTH
Will happen as a result of SQDC
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ACCIDENTS
CONDITIONS
BEHAVIORS
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Unsafe Conditions
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Behavior Based Safety (BBS)Long term commitment Understanding peopleTrainingCollecting data through observationAct, provide feedback, reinforce positive
behaviorDon’t let inspections become a hindranceConstructive discussions
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*Make your own*
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The Human Side of OrganizationsPrioritizing safety
“I care about your wellbeing”Human Resources
Responsible for safety?Responsible for the culture?
Understand the root cause of attitudesDisgruntled Cultural Maslow
Pitfalls, drawbacks
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Change Curve
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Crucial Conversations
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Managers’ Safety RoleLeadership (prioritize and value safety)Not what you think and feel, but what you do and
say
ExampleComplianceEnforcementEmpowermentProvide resourcesCommunication
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Workers’ Safety RoleComplianceFocus “above and beyond” minimum
expectationsUnderstand that rules and policies are to
protect themParticipate Communicate - give feed back to manager
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Expert Problem SolversCulture shiftQuality improvementsDeliveryCost reduction ideas and activities
Strategic managementLean manufacturing
Kaizen
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ResultsOSHA recordable accidents
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RecognitionSafety incentives
Time offPizza partiesCompetition
Special Recognition AwardsIndividual award
Hero awardPeer recognitionVideo
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Quality
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On Time Delivery
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Profit
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Business Excellence Award
2012Wilkins named top business In the Rexnord Corporation out of 55 global companies
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So what’s the innovation?Start with safety to gain trust and involvement Remove hazardous conditionsUse Behavior Based Safety program to collect
dataUse crucial conversations to engage and
improve cultureCreate a team of problem solversPursue QDCRecognize performers
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[email protected]://www.training.dupont.com/dupont-stophttp://www.vitalsmarts.com/
crucialconversations/http://www.osha.gov/pls/oshaweb/
owadisp.show_document?p_id=3359&p_table=OSHACT
http://www.safestart.com/http://proactsafety.com/