© 2009 IBM Corporation
IBM Information Infrastructure
Improve Information Compliance, Availability Retention and Security
Name: Tran Thi Anh TuyetDate: 26 June 2009
© 2009 IBM Corporation
IBM Information Infrastructure
AgendaInformation Infrastructure ChallengesInformation Retention and ComplianceIBM’s approachArchiving Value Why IBM
© 2009 IBM Corporation
IBM Information Infrastructure
Information Growth and DriversRegulatory/Industry Compliance– Basel II– Sarbanes-Oxley, Euro-SOX, J-SOX– FRCP
Application driven growth– Email– E-commerce – ERP/CRM
New applications– Web 2 – Digital video, voice, audio
Data multiplier effect– Backup, Disaster Recovery– Test, Development
Mergers and acquisitions
Source: IDC "Storage Infrastructure: Innovations for the Future Datacenter," Doc # DR2008_1RV, March 2008
Structured
Unstructured
growing at 32 %
growing at 68 %
Structured Data: database data
Unstructured Data also called ‘content’: files, medical images, docs, web content, rich media files etc.
© 2009 IBM Corporation
IBM Information Infrastructure
Information Retention
Information Availability
How to reduce our reputation risks and audit deficiencies?
How to support our information retention policies?
How to deliver continuous and reliable access to information?
Information Compliance
The explosive growth of information drives enterprise Information Infrastructure challenges
How to protect and enable secure sharing of information?
Information Security
Average legal discovery request can cost organizations from $150k to $250k.
63% IT executives rate compliance with regulations a top challenge.
84% of security breaches come from internal sources.
Downtime costs can amount up to 16% of revenue in some industries.
Sources: CIO Magazine survey 2007; IBM Tivoli Market needs and profiling study 2005; The Costs of Enterprise Downtime: NA Vertical Markets 2005" Information Research; IBM Market Intelligence
© 2009 IBM Corporation
IBM Information Infrastructure
What are your risks?1. Have you evaluated the cost of storing
and managing all this information?
2. Have you evaluated the level of compliance required throughout?
3. Is your infrastructure optimized based on your retention?
4. Are you concerned with being able to do timely legal search (e-Discovery)?
5. Can you backup and recover your servers fast and reliably enough?
6. How are you addressing these requirements today?
© 2009 IBM Corporation
IBM Information Infrastructure
Control CostsReputation and legal
Manage RisksOperationalRegulatory complianceLitigation support
Manage Legal, Regulatory and Business Risk associated with Information
Why do Information Retention and Compliance?
© 2009 IBM Corporation
IBM Information Infrastructure
Jeff Skilling, Enron Corp
Scott Sullivan, Worldcom
Bernard Madoff, $50 billion fraud
Calisto Tanzi, Parmalat: Europe’s
© 2009 IBM Corporation
IBM Information Infrastructure
IBM Information Infrastructure for efficient Information Retention and Compliance
Match the value of information with the right storage technology
Leverage green storage for power & cooling savings in the long term
Migrate information within storage tiers for cost efficiency
Leverage data de-duplication and compression
Retain, protect and encrypt information
Facilitate Compliance with Record Retention Requirements
Reduce litigation costs and risk
Building block for long term preservation
© 2009 IBM Corporation
IBM Information Infrastructure
Fully Managed Costs: Storage Options
Relat
ive C
ost /
GB
/ Yea
r
High PerfDisk
0
10
20
30
40
50
60
70
Nearline Disk
Online Archive (Disk)
Online Tape
Offline Tape
Data Access Needs Throughout Lifecycle
Reduce Cost with an Automated Process IBM Offers Policy-based, Automated Data Movement
Match the value of the information with the storage technology and management.
Help keep data retained and accessible when needed or is otherwise removed and destroyed.
Today: Move data to the most cost effective storage for its current use based on policies
Future: Move data to the most power efficient storage dynamically to satisfy usage requirements
1 Hour
5 Years
20 Years
50 Years
100+ Years
2 Months
3 Years
Slow/Low
Fast/High
1 Day
© 2009 IBM Corporation
IBM Information Infrastructure
SolutionIncludes IBM Information Infrastructure for SAP data retention and compliance
IBM CommonStore for SAP
IBM System Storage DR550
IBM Tivoli Storage Manager
ResultOptimized storage infrastructure for the entire information lifecycle, from creation to disposal – leveraging disk and tape storageData is protected against deletion or modification
Retain copies of critical SAP data for extended periods of time to comply with government regulations
Reduce the cost of managing and storing data
is4 Optimizes storage
“With IBM storage solutions, we’ve been able to cost-effectively manage and retain critical SAP data and leverage its business value
throughout its lifecycle.”
© 2009 IBM Corporation
IBM Information Infrastructure
Drive exceptional infrastructure efficiency IBM Offers Data De-duplication
Revolutionary in-line data de-duplication
– Dramatically reduced disk storage requirements – up to 25X reduction
• Store 25 TB of backups onto 1 TB of disk, in 8 hours
• Up to 9x faster than competitors
– Reduced power, space and cooling requirements
– Improved management - simplifies and speeds information protection
Disk Space
© 2009 IBM Corporation
IBM Information Infrastructure
This document was created about 3,500 years ago
Preserve Information as Long as It’s Needed IBM Offers long-term retention solutions
This document was created this year
Will you be able to access your data in 20 years? 50 years?
You must future proof your information
Bit Preservation Logical PreservationHow do you retrieve a bit perfect copy of digital data after years or decades?
Once you’ve retrieved the bit perfect copy, how do you
productively use the data?
© 2009 IBM Corporation
IBM Information Infrastructure
SolutionIBM Content Manager, Tivoli Storage Manager, WebSphere Application Server, DB2, AIX
IBM p570 system, IBM DS6800 storage system, IBM 358494 Tape Libraries, Plasmon G638 Optical Library
IBM Global Services and AlmadenResearch Laboratory
ResultEstimated savings of $5m (USD) per year by avoiding manual cataloging and storingPreservation of and improved access to the national cultural heritage of The NetherlandsBetter, easier and faster access to information
Collect, maintain and preserve an archive of all publications (books, papers, periodicals, scientific publications) issued in The NetherlandsStore & retrieve electronic publications on a large scale
Required Long Term Preservation
Koninklijke Bibliotheek -(National Library of the Netherlands) Preserves information
© 2009 IBM Corporation
IBM Information Infrastructure
Safeguard your InformationIBM Offers Information Protection Options
Encryption– 3rd generation tape drive with onboard
encryption– Key Management automation software– Encrypted disk drives, planned for
2009
Non-erasable, non-rewriteable– Policy-managed– Event and Chronological
retention
“ What separates IBM from the pack is its ability to provide a complete and extensible Storage Encryption architecture, including an enterprise key management capability.”
Jon Oltsik, Enterprise Strategy Group, Aug.2008
© 2009 IBM Corporation
IBM Information Infrastructure
Address regulatory Compliance IBM Compliance Warehouse for Legal Control
DisorganizedEnterprise ContentManual Processes
Paper Storage
OptimizeLegal Discovery
Operational ControlsAnalytics, BI & Reporting
Organize / ControlAutomatic ClassificationRecords Management
Intelligent Content Archiving
© 2009 IBM Corporation
IBM Information Infrastructure
SolutionEmail archiving, retention, and retrieval solution bundle for mid market customers
Total Solution components:Application Software: CommonStore, eMail Search for CommonStoreHardware: System x server; DR550 storage systemServices: IBM Global Services
ResultEnsures compliance with Discovery Orders, avoiding penalties and judgments from an inability to produce emails in a timely fashionAbility to search across mailboxes and apply multiple legal holds to critical emails ensuring retention of email for duration of needSingle instance store to reduce volumeof email and attachments in storage
Lacked ability to rapidly respond to legal discovery demands
Legal requirement to archive for 10 years
Small IT staff needed an automated solution
2,000 mailboxes, 30,000 daily email volume (3 to 5 GB/day)
Hansgrohe AG Improves Compliance
© 2009 IBM Corporation
IBM Information Infrastructure
Archive Address Information Retention and Compliance
Optimize storage infrastructure– Inactive or infrequently accessed data migrated to tape storage
in order to increase efficiencies
Reduce Risk– Adhere to internal records management policies– Address Regulatory Compliance requirements
Reduce Cost– Reduce eDiscovery & Litigation costs– Reduce infrastructure costs
Improve Productivity– Improved Application Availability and Performance– Faster Backup and Recovery
Mitigate business risk, reduce costs, improve competitiveness
© 2009 IBM Corporation
IBM Information Infrastructure
IBM Strategic Archiving & Retention Offerings
Archive / HSM Infrastructure
Information
Retention
Systems
Applications
Data content layerIBM CommonStore, IBM Content Manager, IBM Content CollectorIBM FileNet P8 Content Manager, Image Services, SAP ConnectorIBM Records CrawlerIBM OptimGrid Medical Archive Solution (GMAS)
Policy Management layerTivoli Storage ManagerSystem Storage Archive ManagerData Facility Storage Management Subsystem
Storage Media layerIBM DR550 (includes SSAM)IBM Tape SystemsIBM Disk Systems including N series with SnapLock™ feature
Services layerIBM Enterprise Archive Services
Archiving Application
FileNetCommon Store
EE--mailmailFilesFiles Records Records ImagesImages
DBMS DBMS Siebel Siebel
PeoplesoftPeoplesoft
Optim
SSAM
DR550 Tape/Optical
PACSPACS
GMAS
Disk Systems
SAPSAP
TSM
TSM Client
Virtual Tape (Remote Site)
DFSMSE
nter
pris
e A
rchi
ve S
ervi
ces
© 2009 IBM Corporation
IBM Information Infrastructure
SolutionIBM Grid Medical Archive Solution storing 30TB of PACS images and clinic files annually
Total Solution Components:
IBM System Storage DS4000 disk systems, Enterprise Storage Server 800
Plans to implement tape tier in future for less frequently accessed data.
IBM GTS Implementation Services
ResultNon-disruption of production environment
Eliminated traditional back-up and restoration window
Improved performance - reduced time to image access by 70%
All hospitals within network can share information
Reduced data management costs by 90%
Need high capacity, scalable and automated archival solution for PACS digital images
Solution to span across multiple centers
Near continuous access to imaging files with security
Reduce archive management TCO dramatically
Iowa Health Improves Productivity
© 2009 IBM Corporation
IBM Information Infrastructure
SolutionIBM GMAS Spinning disk solution using IBM and Grid Access Mgr SW
Grid spans across two data centers
Utilizes repurposed legacy storage
Supports AGFA enterprise application
ResultStorage cost optimization and TCO reduction long-term data archive Virtualization across existing storage Digital signatures for no single point of failure data integrity and "corruption correction" Auto-replication and encryption of all patient images Reduction in application down-time regardless of growth & migration needs
Support for two datacenters, 200+ TBs of patient images Multiple points of failure placing data at risk Explosive growth of clinical patient data, requiring continuous availability to physicians Desire for multi-vendor strategy demanding open, industry standard interfaces Flexibility to absorb Storage media growth & manage data migration without down-time FTEs overly engaged on current HW problem determination/issues vs proactive activities
© 2009 IBM Corporation
IBM Information Infrastructure
Global Technology ServicesPlanning, design and implementation services specifically for security, compliance, archive & retention of information for the IT staff
SoftwareIntegrated middleware and software for managing a wide variety of content. Content collection, records management, classification and ediscovery/search
Integrated SolutionsSoft bundles for customers needing maximum flexibility with ease of ordering and deployment.Appliances for customers desiring turnkey solutions and simplicity
Global Business ServicesLine of business oriented consulting and services around archive and information retention for the business executive
Storage & SystemsStorage systems providing multiple tiers of storage, performance, scale, and cost Storage software running on highly reliable and scalable servers.
IBM Provides the Complete Information Infrastructure
Retention