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presented to
presented by
Cambridge Systematics, Inc.
Implementing the Massachusetts
TAM Strategic Plan
2016 AASHTO Asset Management Conference
July, 2016
Jason Bittner, Senior Associate
Nathan Higgins, AICP Cambridge Systematics, Inc. On behalf of
Patricia Leavenworth, PE Chief Engineer, MassDOT Jack Moran, PE Chief Engineers Office, MassDOT
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Performancebased LRTP TAM Strategic Plan
Project Selection & Performance and Asset Management Advisory Councils
Context for Performance Based Planning
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Project Selection & Performance and Asset Management Advisory Councils
Performancebased LRTP TAM Strategic Plan
Performancebased CIP
Merge agencies
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THE TAM STRATEGIC PLAN
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Overview
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Setting Goals, Objectives and Strategies
Establishing an Enterprise Philosophy
Putting it Into Practice
On Reflection…
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SETTING GOALS, OBJECTIVES, AND STRATEGIES
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The Strategic Plan Process
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Identify Best Practices
Document Business Needs
Document Current State
Assess Gaps
Develop the Strategic Plan
IMPLEMENT
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Products of the Strategic Plan
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• Recommendation for Hosting
• Technical Architecture
• Data Collection Strategy
• Data Governance
• Dashboards and Reports
• Program Governance
• Data Dictionary and Catalog
• High Level Data Flows
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Products of the Strategic Plan From this… (Current System Map )
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Products of the Strategic Plan To this… (Service-Oriented Vision)
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The Vision
MassDOT will manage the full life cycle of its assets using fiscal
constraint and future performance to make capital and
maintenance decisions.
MassDOT will identify and mitigate risks to minimize the impact of
program, project, and external unknowns on asset condition.
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The Vision
MassDOT will effectively communicate to the public,
executives, and the legislature the value of proactive
maintenance and preservation to minimize whole life costs.
MassDOT will accomplish this using a suite of fully integrated, fully
accessible systems built on a foundation of high-quality data.
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Strategic Goals
• Document and enhance business processes to make consistent and forward-thinking decisions Collect data on a GIS backbone Make data-driven, objective decisions regarding maintenance,
preservation, and capital investments
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Business
Functionality
• Improve system functionality to get the most use out of each system Asset management applications help the business make data-
driven decisions
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Strategic Goals
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• Properly govern data Maximize the use of system functionality Allow the business to make data-driven decisions
Data
Technical Architecture
• Modernize technical architecture using a service-oriented architecture (SOA) Simplify data exchange Enhance performance of applications Enable more rapid system enhancements
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ESTABLISHING AN ENTERPRISE PHILOSOPHY
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An Agency-Wide Perspective
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What business processes work for me, in my District?
What processes work for all Districts? What processes work for Boston?
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Cross-Enterprise Collaboration
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Implementing Asset Management Requires… Champions
Thought Leaders
Cooperation and Information
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Policy Advisory Group
Technical Working Groups
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Executive-level champions Make policy decisions Review TWG work and coordinate
Business Process and Asset Reporting
Construction, Design, Fiscal, Districts Review, document, and revise TAM business processes
Asset Information Portal
IT professionals and data stewards Develop clearinghouse website for TAM materials
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Inventory and Asset Data
Technical Working Groups
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Planning, Districts, Traffic and Safety, Env. Establish data collection and governance Review GIS systems and protocols
Maintenance Districts and Boston Maintenance Establish standard maintenance measures
Systems and Architecture
IT, Pavement Management, Bridge Promote Service-Oriented Architecture Build collaboration between business/IT
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Systems and Arch.
Interactions
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Maintenance
Asset Inv. Portal
Inventory and Asset Data
Policy
BPAR
Steering Committee
Deliverables Software Proposals Decision Requests
Deliverables
Decision Req.
Software Proposals Decision Requests
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PUTTING IT INTO PRACTICE BUILDING A CAPITAL PLAN
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Cross-Program Tradeoffs
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» Multimodal cross-asset allocation tool – Pavement, bridge,
safety, mobility, bicycle, pedestrian, signals, etc.
» Respects the color of money
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PUTTING IT INTO PRACTICE LIGHTING A FIRE
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The Pothole Collector
• Prototype User: Districts Need: Better pothole data Prototype: google fusion tables
• Coordinate Review, Evaluate, Accelerate and Deploy Innovation Office of Transportation Planning and Esri ArcGIS Online
• Iterate The Pothole Collector
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The Pothole Collector
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The Pothole Collector
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The Pothole Collector
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The Pothole Collector
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The Pothole Collector
• It lit a fire It helped us communicate the value of improving our
business It convinced some steadfast holdovers Helping us rationalize an approach to data and data systems
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PUTTING IT INTO PRACTICE ENGAGING THE TAM COMMUNITY
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Need for a Proof-of-Concept Guardrail End Treatments
• Inventory already underway
• GIS database established
• Newsworthy asset within the agency
• Demonstrated high TAM value
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Proof-of-Concept and the TWGs
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Policy Advisory Group:
Confirm new MassDOT/AASHTO policies and directives
Business Process and Asset Reporting:
Examine business processes for installation, accident response
Inventory and Asset Data:
Establish appropriate inspection procedure and inventory dataset
Maintenance:
Define standard terminology and condition metrics
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Proof-of-Concept Products
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• Data and Systems ArcGIS Online Collector Build data model that’ll work for
any asset Can now use Permit system
• New Inspection Procedures Defining “broken” Assessing plow damage
• New Business Processes
Sharing of accident response and maintenance data
Engaging insurers and Districts
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Proof-of-Concept Engagement
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Systems and Arch.
Maintenance
Asset Inv. Portal
Inventory and Asset Data
Policy
BPAR
Steering Committee
Deliverables Software Proposals Decision Requests
Deliverables
Decision Req.
Software Proposals Decision Requests
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ON REFLECTION…
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What’s worked
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Collaborate Give common direction Sort TWGs by discipline Prototypes are kindling
Find efficiencies Use systems better
Better decisions
Light a fire Start small
Show progress
Process
People
Technology
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In General
• The right people to do the right work Identify and encourage enthusiastic people The right group blends engineering, planning, and IT …but needs someone to bridge the gap …and loves data …and software
• Maintain the vocal support of champions Asset Management can be seen as a “fad” that will pass Consistent support from Chief Engineer and CEO
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presented to
presented by
Cambridge Systematics, Inc.
Implementing the Massachusetts
TAM Strategic Plan
2016 AASHTO Asset Management Conference
July, 2016
Jason Bittner, Senior Associate
Nathan Higgins, AICP Cambridge Systematics, Inc. On behalf of
Patricia Leavenworth, PE Chief Engineer, MassDOT Jack Moran, PE Chief Engineers Office, MassDOT