IMPLEMENTING CHANGE: A NEW LOCAL AGENDA FOR
JOBS AND GROWTH In co-operation with the EU Presidency, Irish Government and Pobal
26-27 March 2013, Dublin-Kilkenny, Ireland
9th Annual Meeting
PLENARY SESSION II: LOCAL EMPLOYMENT STRATEGIES IN RURAL AREAS
Sally SinclairCEO, National Employment Services Association, Australia
Regional, Rural and Remote Employment
Strategies – the Australian Experience
Presented by: Sally Sinclair, CEO
National Employment Services Association
27 March 2013OECD LEED 9th Annual Meeting - Dublin
NESA is an industry association and the peak body for the Australian employment and related services industry
Australia has a fully outsourced employment services delivery model
NESA represents and advocates on behalf of contracted providers to ensure that we achieve: Continuous improvement to design, delivery
and performance of employment services for stakeholders, and
A sustainable and vibrant industry.
NESA is the voice of the Australian employment services industry
Personalised, individualised services Targeted resources – geographical areas, target
groups, specific eligibility, demand-led initiatives Partnerships & collaboration – wrap around
servicing, co-location, case co-ordination Outcomes focus Social inclusion Matching skills and labour demand and supply Communication – government websites, use of
intermediaries and employment services provider networks
Key Elements of Policies & Programs
The contracting arrangements of Australian employment services support a dynamic and responsive policy environment. The purchaser maintains the right to vary DEEDs and supporting guidelines to include new initiatives and respond to changing circumstance and priorities throughout the contract period.Complementary Programmes:Targeted Industry Support Structural Adjustment Packages
Cohort Focused Initiatives Mature Age Workers Early school leavers Long term unemployed – Wage Connect Subsidy Program Indigenous Employment Program
Responsive Policy & Service Framework
Geographically Targeted Initiatives Local Connections to Work Priority Employment Areas
o Local Employment Coordinatorso Jobs and Skills Expos
Disaster Response Packages Connecting People with Jobs Regional Development Authorities
o Regional Education, Skills and Jobs Coordinators
Skills Focused Initiatives Apprenticeship Kick Start Initiative
Responsive Policy & Service Framework
Geographic Remoteness at a GlanceGeographic Remoteness at a Glance
ActivationAccess to employment assistance All unemployed and significantly underemployed people
of working age are eligible to receive assistance through Australian Employment Services.
Early engagement All new income support claimants are connected to
employment services on first contact with Centrelink Appointment with employment services providers
scheduled for a time within 2 working days through an electronic diary
Granting of income support subject to commencement with employment services provider
Additional direct registration pathways for voluntary (non activity tested) job seekers
Activation – Mutual ObligationAustralia has strong mutual obligation policies that promote the responsibilities of job seekers in return for unemployment benefits
Foundation Activity and participation requirements: Be actively looking for paid work and/or be participating
in another approved activity, and Be willing to take any suitable job that you are capable of
doing, including full-time, part-time and casual jobs.
Requirements are recorded in an Employment Pathway Plan Job search requirements Referrals to employment services providers Paid work Referrals to specialist assistance, and Other approved activities that job seekers will undertake
to improve their chances of finding work.
Australian Employment Services Framework
Centreli
nkSocial Security
Employment Services Gateway
Job Seeker ComplianceFramework
Complementary Programs
National Employment Services Data BaseNational Performance Assessment Framework
Commonwealth Department of Education, Employment & Workplace Relations
Policy & Program Administration, Development & ImplementationPurchasing & Contract Management
New Enterprise Incentive Scheme, Harvest Labour Services, Experience + Youth Connections, Language, Literacy & Numeracy, Indigenous Employment Programs
Long Term Unemployment Risk AssessmentJob Seeker Classification Index Factors
Tailored Service Provision
More intensive assistance for those at relatively more risk
Tailored Service Provision
Job Placement Services
• Job Search Support• Employer Services • Job Search Facilities• Skills Assessment
IndividualCase
Management
• Employment Pathway Plan•Community Linkages •Access to resources to support interventions•Post Placement Support
Work Experienc
e
• Range of Activities• Work for the Dole• Training• Volunteering• Work Trials
Complementary ProgramsNew Enterprise Incentive Scheme, Harvest Labour Services, Experience +, National Green Jobs Corps, Youth Connections, Language, Literacy & Numeracy, Indigenous
Employment Programs
Flexible, Tailored Service Model enables integrated wrap around service assistance to address individual needs and local circumstances
Flexible pool of funding to purchase assistance to help job seekers get and keep a job, such as:
Vocational & Employability Skills Training Work related clothing and safety equipment Licences & certificates Short term travel costs Relocation costs to commence employment Other personal support services, including dental,
health and housing assistance Employer Assistance – Wage subsidies, on-the-job
training and mentoring for job seekers.EPF credits are attached to job seeker commencement but not to the job seeker.A notional bank and reimbursement model
Employment Pathway Fund
3 Key Performance Indicators (KPIs)o KPI 1 – Efficiencyo KPI 2 – Effectivenesso KPI 3 - Quality Assurance Framework
KPIs 1&2 assessed on the basis of performance measures and weightings = Star Ratings
KPI 3 ensures providers deliver the services contracted and that job seekers receive quality services
Star Ratings are used by: job seekers to assess the comparative performance of providers in
their local area providers to measure their contractual performance DEEWR to measure performance and allocate business share to
providers Statistical regression analysis used to allow comparison of provider
performances across Australiao Job seeker characteristicso Labour market characteristics
Period of performance assessment six monthly milestone periods that conclude at the end of June and December
Performance Framework
New Remote ModelKey features of the Remote Jobs and Communities Program: Remote Employment and Participation Activities Individualised, tailored assistance Participation Account
o Funding to address vocational and non-vocational barriers Remote Youth Leadership and Development Corps (Youth
Corps) o Tailored mentoring and training support
Community Action Plan (CAP) o Employment, economic and community development goalso Local stakeholder partnerships
Workforce Development Strategyo Regionally focused and demand-led strategieso Employer collaboration to address skills and labour
shortages Community Development Fund (CDF)
o Initiatives to build community capacity
New Remote Model
OVERVIEW MAP OF 59 REMOTE REGIONS Overview of Map of 59 Remote Regions
The National Broadband Network will: Provide high-speed broadband access to all Australian
homes and businesses through a mix of three technologies:o Optic fibreo Fixed wirelesso Next generation satellite
93% of Australian homes, schools and businesses will have access through optic fibre
Optic fibre is capable of providing broadband speeds of up to one gigabyte per second
All Australian homes and businesses to be connected to national broadband by the end of the10 year roll out
National Broadband Network – Future Strategies
Some Resources Department of Education, Employment &
Workplace Relationshttp://deewr.gov.au/
Priority Areashttp://deewr.gov.au/priority-employment-area-initiative
Demography and Populationhttp://www.sarrahtraining.com.au/site/index.cfm?display=143626
Families in regional, rural and remote Australiahttp://www.aifs.gov.au/institute/pubs/factssheets/2011/fs201103.html
Some Resources
NESA
Level 8, 20-22 Albert RoadSouth Melbourne, VIC 3205
Australia
Phone: +613 9624 2300Email: [email protected]: www.nesa.com.au
Contact DetailsContact Details