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I CAN DO IT ALL BY MYSELF – part III.
Jason Clark Head of Digital Access & Web Services Montana State University Library American Library Association Annual Conference, Anaheim, CA. 2012
Exploring new roles for libraries and mediating technologies in addressing the DIY mindset of library patrons
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pinboard.in tag for links
pinboard.in/u:jasonclark/t:ala2012-diy
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New Paradigm
• What about users that don’t come into the building? • Libraries are passive • Users are active
• Building engaging tools and online experiences
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Traditional library services are designed to
solve information scarcity
by mediation.
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Disintermediation
• In economics, disintermediation is the removal of intermediaries in a supply chain: "cutting out the middleman". • en.wikipedia.org/wiki/Disintermediation
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DIY – “Do It Yourself” Ian MacKaye, Punk Rocker and DIY Patron Saint
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DIY – “Do It Yourself”
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DIY – “Do It Yourself”
• “…recorded their own music, produced albums and merchandise, distributed their works and often performed basement shows in residential homes rather than at traditional venues to secure freedom in performance.” • en.wikipedia.org/wiki/DIY_ethic
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DIY and the Internet
• DIY as part of Internet Culture • Make Magazine
• makezine.com • Skillshare
• www.skillshare.com
• We work in a medium that facilitates DIY
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DIY Libraries
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What about apps and tools that create and support
DIY behavior?
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Crowdsourcing
• WikiAnswers • wiki.answers.com
• Direct Me NYC: 1940 • directme.nypl.org
• What's on the Menu? • menus.nypl.org
• Patron Driven Acquisition • scholarlykitchen.sspnet.org/2011/05/31/what-patron-
driven-acquisition-pda-does-and-doesnt-mean-an-faq
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Crowdsourcing
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Crowdsourcing
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Research & Citation Management
• The Student Research Pad (draft) • www.stephenfrancoeur.com/digitalreference/2012/04/02/the-
student-research-pad/
• Surfacing scholarly community activity • www.lib.montana.edu/resources/popular.php • realtime.easybib.com
• Mendeley, Academia.edu, Zotero, scholr.ly
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Research & Citation Management
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Extending Search
• University of Michigan Library Bookmarklets • www.lib.umich.edu/mlibrary-labs
• LibX toolbar • libx.org
• NCSU QuickSearch (metasearch results) • www.lib.ncsu.edu/search/?q=laser • www.lib.ncsu.edu/search/about.html
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Extending Search
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Converting traditional services?
What are the new "app" opportunities?
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(new) Ready Reference
• twitterbots, chatbots, statbots • Chatbot - University of Nebraska Library
• dx.doi.org/10.1108/07378831211213238 • Statbot - Florida State University Library
• journal.code4lib.org/articles/85
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(new) Ready Reference
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(new) Reader’s Advisory
• Gimme (Scottsdale Public Library) • gimme.scottsdalelibrary.org
• BookMeUp • www.lib.montana.edu/beta/bookme
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(new) Reader’s Advisory
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(new) Outreach
• Data mining social media • andyburkhardt.com/2010/02/12/ambient-
awareness-in-twitter-for-reference • andyburkhardt.com/2012/04/25/puppies-in-the-
library-and-social-media
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(new) Outreach
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(new) Digital Collections
• Range Science Information System (RSIS) • rangescience.info
• Experts creating a digital "bookshelf"
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(new) Digital Collections
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(new) Collection Development
• Patron Driven Acquisition • scholarlykitchen.sspnet.org/2011/05/31/
what-patron-driven-acquisition-pda-does-and-doesnt-mean-an-faq
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(new) Collection Development
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(new) Content Selection
• Sorting databases based on popularity (clickthrough analytics) • www.lib.montana.edu/resources/
popular.php
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(new) Content Selection
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(new) Instruction
• Real-time Instruction • bit.ly/zA9DCf • americanlibrariesmagazine.org/columns/
practice/guide-side • "Guide on the Side", a tutorial created for
JSTOR by University of Arizona librarians
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(new) Instruction
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Takeaways & Next Steps
• New job duties, New staffing models • Realignment of personnel • Look for public service + tech service
collaborations • This is a great opportunity!
• We all have some role to play; it just might be a new role.
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Takeaways & Next Steps
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Code Samples
• Bookmarklets • www.lib.montana.edu/~jason/files/
bookmarklets • AskREF
• www.lib.montana.edu/~jason/files/question-point
• BookMeUp • www.lib.montana.edu/~jason/files.php
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Questions?
Twitter Hashtag
#diy