HR Strategies for SMEs in today's talent scarce and
high mobility environment
Tay Thain Lin Director, PayrollServe (Chio Lim Stone Forest Group)
17 October 2013
SME: Small & Medium Sized Enterprises
Business Advisors to Growing Businesses
The Payroll & HR Administration Services
division of the Chio Lim Stone Forest Group
International Experience, Local Knowledge
Business Advisors to Growing Businesses
RSM Chio Lim LLP is a public accounting entity offering
assurance and tax services.
Stone Forest is the umbrella name under which the business
advisory and business support services operate.
We are the largest accounting and business advisory group
outside the Big 4 in Singapore.
Business Advisors to Growing Businesses
Our Corporate Profile
• Home grown professional business services group
• 100% locally owned
• Established in 1985 with 3 employees
• Now: 760+ employees in Singapore and 300+ employees in 6
major cities in China
• 20% per annum growth
• 17 Nationalities under one roof
• Despite our size, HR is one of the most challenging issues
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How do we cope?
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The Rules Have
Changed
Business Advisors to Growing Businesses
Generation Y: The New Workforce
Social
Awareness
🌏 Work-Life
Integration
🏂 Tech-Savvy &
Connected
📱 Multi-
taskers
🐙
The Generation Y
The “New” Organization
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HR Strategies for SMEs 7
Business Advisors to Growing Businesses
Make HR Strategy Part of Your
Overall Business Strategy #1
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If the success of your
organization is
dependent on
people, shouldn’t HR
become part of your
business strategy?
Business
Strategy
HR
Strategy
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Business Owners as
HR Directors & HR Managers #2
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The business owner’s
deep involvement in
all key HR matters is
critical to the SME’s
success.
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Don’t Try To Be Everything
To Everyone #3
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Why should they work for you?
Do they your company?
💰 Is it just for
the money?
🌟 Feel appreciated
🚶 Mobility
✈ Travel
💪 Recognise strength
👍 Like environment
🎓 Learning opportunities
⏰ Flexibility
Business Advisors to Growing Businesses
Never Underestimate the
Power of Corporate Culture #4
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Your corporate culture is
your company’s DNA.
Values
System
Tradition
Language
Beliefs
Vision
Habits
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Communicate Effectively #5
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Gone are the days of top-down, closed
communication style.
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Focus On Your “A-Players” #6
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Identify the bright-sparks and nurture them.
They are your future.
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Promote The Mentality of
Growth & Abundance #7
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Paint and share the vision of growth…and
that there are opportunities for everyone.
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Conclusion
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The Hard Truths
• No magic formula
• It’s not going to
happen overnight
• Doing nothing is
not a solution
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How does the beetle become the
most prevalent species on earth?
It adapts to survive!
1. Reconfigure
Business
2. Automate
3. Outsource
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Don’t be a follower.
Lead change.