Transcript

How to Help Employees Communicate Effectively

Miscommunication can bringhuge damage to a company. It isimportant for employees toknow how to convey theirthoughts and how to handle theflow of communication in thecorporate environment theybelong. Here are some ways you

can help your employees communicate more effectively.

1. Encourage them to practice effective communication asmuch as they can. Communication, be it written or spoken, is askill. And like any other skill, the more it is practiced, the morethey’ll get better at it. Encourage constant casual conversationswith their fellow employees. Also, as much as you can,converse with them. This will help them improve theircommunication skills.

2. Encourage them to express their thoughts positively andclearly.

If the message is not expressed clearly, other people will beforced to try to interpret what was just said and they may notarrive at the right conclusion. There is wheremiscommunication begins.

3. Practice good listening habits.

Advise them to listen carefully to everybody’s ideas orcomments. Clarifying what’s been said will help avoid

miscommunication. Giving close attention to how thoughts andideas are being said will likewise help. Observe people’s facialexpressions, gestures, body language, and tone of voice. Theseare helpful clues in figuring out what somebody’s trying to say.

To help your employees further develop their communicationskills, consider ICML’s holistic communication courses inMelbourne. Visit ICML’s website, www.ICML.com.au, or click onthis link for more information:http://www.icml.com.au/management-and-leadership-courses/


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