HowGlobalTrendsareShapingtheRetailTechnologyoftheFuture
MichaelGrange,VPofDigitalBusinessDevelopment,gloodoo
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Your presenter today is…
Michael Grange
Di VP of Digital Business Development gloodoo.com (booth #621)
Advisory Board for Sensing Feelingsensingfeeling.com
@mdgrange @mygloodoo
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Global Trends
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Global Trends
Consumer Convenience
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Global Trends
Personalisation
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Global Trends
Economic & Political Unrest
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Everyone wants a fair opportunity to get on… but are they really getting it?
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What does this mean for retail technology?
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What does this mean for retail technology?
Satisfaction
Event Integration
Humanised Big Data
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What does this mean for retail technology?
Satisfaction
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vs.Consumer
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17 Employee
&Consumer
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&Consumer
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&Consumer
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What does this mean for retail technology?
Event Integration
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Social engagement
Aftersales support
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What does this mean for retail technology?
Humanised Big Data
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Events with context to make data
understandable
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Events with context to make data
understandable
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If people are driving the global trends, then it’s imperative that they have access to the
tools to enable them to embrace the evolution.
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If consumers & employees are driving the global trends in retail, then it’s imperative
that they have access to the tools to enable them to embrace the evolution.
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“Do what you do so well that they will want to see it again, and bring their friends.”
Walt Disney
