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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
Ray Jimenez, PhD Copyrighted Materials 2014 www.vignetteslearning.com
How and When to Allow Learners to Cheat in Compliance Courses
Ray E. Jimenez, PhDChief Learning ArchitectVignettesLearning.com
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Ray E. Jimenez, PhDChief Learning ArchitectVignettesLearning.com
Available Free Downloadwww.TrainingPayback.comwww.lulu.com
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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Http://vignetteslearning.com
Workshops by Ray Jimenez
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When a learner is required to complete a compliance course and he/she must click pages with 9,000 words and pass a 200 questions test?
What is he/she likely to do? Type in the chat
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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Maybe it is hard to stop this, but what do we do tochange and improve our courses?
Type in the chat
Ray Jimenez, PhD Copyrighted Materials 2014 www.vignetteslearning.com 6
BP Oil Spill
BP set up a $20 billion compensation fund which has had more than one million claims to date, with more still coming in.
$20 billion
What are the impacts to people, community, employees and company?
Type in chat
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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Standard Chartered Bank has agreed to pay a $340 million fine for its alleged breaches of US sanctions that US regulators claimed left the financial system vulnerable
$340 million fine
What are the impacts to people, community, employees and company?
Type in chat
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Just last month GlaxoSmithKline was instructed to pay $3 billion in the largest healthcare fraud settlement in US history.
$3 billion
What are the impacts to people, community, employees and company?
Type in chat
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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In 2012, The U.S. Occupational Safety and Health Administration (OSHA) conducted 93,438 inspections; found 200,662 violations; and levied nearly $200 million in fines (http://www.BLS.gov). As of February 1, 2013, the SEC had collected $2.68 billion in penalties and other relief in response to the financial crisis (http://www.SEC.gov). These are just two of the seemingly innumerable regulatory bodies that can have a tremendous impact on how an organization conducts itself.
200,662 violations$2.68 billion in penalties
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http://goo.gl/ulekfZ
http://www.trainingmag.com/node/28436
http://goo.gl/f2EuGM
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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On the other hand Jeff Kaplan, a US lawyer and national expert in compliance and ethics, reported major problems with compliance training, especially online training. Kaplan found:
“People pay their children to click through it”
What similar or related problems have you observed in compliance training?
Type in chat
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Use your pen and check which ones youhave observed occurs in compliance training.
• Completion by number of words
• Completion by guessing the tests
• Completion by clicking through
• Completion by number of seat hours
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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Hostile learning environment
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“Compliance protectsall of us. With the rules, there would be no order and deliveryof good services thatimpacts people’s livesfor the better.”
What are some of benefits when companies and employees comply withregulations?
Type in chat
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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Two Sides of Compliance Training
Learning purposesAdministrative purposes
• Show proof of compliance
• Legal protection• Record keeping• Avoiding sanctions,
costs
• Change in behaviors• Change in attitudes• Actual applications at
work• Operationalizing
values
Ray Jimenez, PhD Copyrighted Materials 2014 www.vignetteslearning.com 16
How and When to Allow Learners to Cheat in Compliance Courses
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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Three types in organizing and delivering compliance content
1. Engagement:Identify the highest value, impacts to costs and benefits
2. Cost Reduction:Invest in the high value areas; uninvest in low impact areas
3. Impacts at Work:Focus on applications in real-life eventswhile “touching” compliance checks
Ray Jimenez, PhD Copyrighted Materials 2014 www.vignetteslearning.com 18
Use your pen and identify the content thathave higher value, cost and benefits impact:
• Reading of the laws and regulations
• Avoiding most damaging and costly workrelated impacts
• Reviewing the definitions and scope of thelaws
• Preventing violations
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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(1) Identify the high impact areas
(2) Relate it to real work events
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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Demo 1
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Demo 1
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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Demo 2
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Demo 2
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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Demo 3
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Demo 3
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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Demo 4
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Demo 4
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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Demo 4
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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Demo 5
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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Demo 5
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Demo 5
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
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Demo 5
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Join as beta tester. http://vignettes.storyls.com/
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Test a discovery lesson. http://vignettes.storyls.com/Register and join “The Simple Secret – Is My Job Safe?”
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Three types in organizing and delivering compliance content
1. Engagement:Identify the highest value, impacts to costs and benefits
2. Cost Reduction:Invest in the high value areas; uninvest in low impact areas
3. Impacts at Work:Focus on applications in real-life eventswhile “touching” compliance checks
Which of the benefitsappealed to you in the demos?
Type in chat
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How and When to Allow Learners to Cheat in Compliance Courses
Ray Jimenez, PhD
Ray Jimenez, PhD Copyrighted Materials 2014 www.vignetteslearning.com
Two types of content structure
What content helps faster learning, A or B? Why?Type in chat
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Type in chat
What one ideadid you learn?How can youapply it?
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Http://vignetteslearning.com