Download - HIPPA Training
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Our clients have the right to receive services confidentially.
Only if we keep their care confidential, can we serve them to the best of our ability.
•Obtaining correct, coherent, legal authorization shows you respect clients and their right to privacy.
•We are all held legally responsible if we ignore HIPAA and confidentiality requirements.
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Talking about a client without permission (a release) destroys the trusting relationship you’ve built.
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We must have a valid release of information to talk to anyone besides the client’s legal guardian.
A valid release:
Must be filled out completely!
Must be specific as to information obtained or disclosed
Must have specifics regarding organization or entity receiving/obtaining information
Must have expiration dates
Must be signed by client (12 and over,) guardian, and witness
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If ROIs are not specific or filled out correctly, this leaves the door open for any and all information to be transferred without the client’s knowledge or consent.
Make sure the client and guardian are aware of what information being transferred and that they understand the implications and what it means.
Directions are on the back of the ROI.
NEVER have anyone sign a blank
or incomplete release!
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Client files must be kept locked in filing cabinets when not being supervised by staff
Do not leave paperwork, notes,
sticky notes, etc. with client info
lying out where visitors and other
clients can view
Original files may never leave the building
Billings and paperwork (including copies for court, etc.) that are taken home must be locked in the trunk of the car (locked and out of sight)
Ellen Example:555-4123Tuesday
2pm
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YOU MUST SHRED ANY AND ALL DOCUMENTS THAT CONTAIN CLIENT
INFORMATION! DO NOT THROW THEM IN THE
GARBAGE CAN/WASTEBASKET!!!!
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Do not include a client’s name or information in another client’s paperwork
Conversations regarding clients should not be conducted where others outside of the direct treatment team can hear
Emails and other communication should include client’s initials-not their full name
Be very careful when checking voice
mail or work emails at home or from
a smart phone
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Electronic devices (e.g. computers, thumb drives) with client info must be password protected
Office computers should be logged off/locked when not in use or in direct sight
Treatment plans, when not in immediate use, must be kept locked in the client’s file. They cannot be left in/on desks or in bags.
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If you find that information about a client has been released without proper authorization, you MUST REPORT THE BREACH TO THE DIRECTOR OF QUALITY IMPROVEMENT, and your supervisor.
Although it can be hard to admit
it when we slip up, our agency
is legally required to track all
confidentiality breaches.
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What would you think if your child’s doctor did not keep medical files private? Would you feel comfortable talking about your health concerns with her?
Imagine if you overheard your therapist talking about another client. Do you think he also talks about you where other people can hear?
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When a family needs help from an agency like Children’s Home,
they are at their most vulnerable.
How do you want to be treated at times like this in your life?
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Please refer to the Employee Handbook for more information.
MUST COMPLETE:HIPAA/Confidentiality Training Form Below