Download - Health Information Review of Systems
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Health InformationReview of Systems
For Doctors and Patients
Matthew Katz, MD
July 2014
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Overview
Patients need useful health information Want it from health care providers Often easier to find online than to get from doctor Medical jargon always creates barriers ~72% of U.S. adults went online for health information
in 2012*
*Source: Pew Internet, http://bit.ly/1lZnCAY
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Overview
Doctors want patients to get correct health information Time constraints Online resources often not trusted Frustrated when precious time focuses on
Incorrect or exaggerated information Peripheral issues distracting from main concern
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Both of us need help!
Patients should feel that doctors Do listen Are interested
Doctors should feel that patients Do listen Do trust them
Too much time and energy wasted Patient-doctor relationship damaged
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Solution – Start With…
Medical history that includes reviewing systems and screening for other possible health problems
Identifying patients’ learning styles and needs
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Health Information Review of Systems
Allows doctors to Assess what patients value Assess how patients learn and retain information Correct habits of gathering online information Educate about effective learning habits Identify and suggest reliable online health resources
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Questions to Ask
Where do you get health information? For focused health problem, make it specific (e.g.
Parkinson’s, cancer)
What kind online health information have you used? Google or another search engine Health information websites (static, non-interactive) Discussion forums Health-oriented social networks Health self-tracking websites, apps or devices
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More Questions
How do you access online health information? Desktop, laptop, smartphone?
Why seek health information online or off? Helps identify patient’s key values/concerns re: health
and health decisions Helps define role
How do you learn best: see or hear or do?
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Why ask?
Demonstrates interest Care about how patients learn Identify more effective ways to get health information
Good investment Identify counterproductive learning habits Opportunity to educate patient about better resources
Discover new resources to help other patients
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What doctors should have ready
Inventory of information provided (e.g. handouts)
Educational goal(s)
List of reliable, credible online resources plus cautions about what to avoid
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What patients should have ready
Learning priorities and concerns
Which online resources currently being used
What kinds of online resources work best
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Summary
Patients deserve accurate, useful health information.
Doctors should be able to share health information effectively and efficiently.
Talking about online health information early on helps ensure a healthier, more productive relationship between doctors and patients.
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Questions?
You’re invited to contact me: Twitter: @subatomicdoc Website:
http://www.subatomicdoc.com/social-media.html