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Indu Subaiya, MDMatthew Holt
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Source: Harris Interactive
2007160 million adults
84% of those online
The Rise of the CyberChondriacs
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What the hell is Web 2.0?
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Web 2.0 Ecosystem
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Source: Tim O’Reilly What is Web2.0, 9/2005
Web 2.0: O’Reilly’s Core Competencies
• Services, not packaged software
• Data sources that get richer as more people use them
• Trusting users as co-developers
• Harnessing collective intelligence
• Leveraging the long tail through customer self-service
• Software above the level of a single device
• Lightweight user interfaces
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Services, not packaged software
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Data sources that get richer as
more people use them
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Trusting users as co-developers
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Harnessing collective intelligence
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Leveraging the long tail through customer self-service
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Software above the level of a single device
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Lightweight user interfaces
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Easy Development Platforms
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What the hell is
?
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“...Social software and lightweight tools that promote collaboration between... stakeholders”
- Matthew Holt and Jane Sarasohn-Kahn
“...Social software and lightweight tools that promote collaboration between... stakeholders”
- Matthew Holt and Jane Sarasohn-Kahn
“... all the constituents focus on health value…improving safety, efficiency and quality of healthcare”
- Scott Shreeve
“... all the constituents focus on health value…improving safety, efficiency and quality of healthcare”
- Scott Shreeve
"health 2.0 is participatory healthcare... we the patients can be effective partners in healthcare.”
- Ted Eytan
"health 2.0 is participatory healthcare... we the patients can be effective partners in healthcare.”
- Ted Eytan
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What is “Health 2.0”Matthew Holt’s best guess at the constituent parts
• Personalized search
• Communities
• Intelligent tools
• Integration of data with contentAnd not just a maybe….
Technologies fusing as patients increasingly guide their own care
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Social Networks
Tools
Search
Content
TransactionData
Health 2.0
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The new search
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Intelligent Communities
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Tools intelligently presenting content
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A Continuum of Health 2.0?
User-generated health care
Users connect to providers
Partnerships to reform delivery
Data drives decisions and discovery
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User-generated health care
A Continuum of Health 2.0?
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User-generated health care Patients connect to
providers
A Continuum of Health 2.0?
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Social Media & Web 2.0 Online care
A New Generation of Telemedicine
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Online Services: Barbarians at the Gates
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Asynchronous Care
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Patients Connect with Providers
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Services Come Home
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?
The Future Role of the Doctor
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1. Personalized
2. Analytical
3. Supporting Decisions
4. Enabling Transactions
Emergence of Consumer-Focused Tools
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That’s all background…
…for why this matters tophysicians
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CPOE in 4% of hospitals
….planned in 17%
(Leapfrog Group 2004)
Source: Harris Interactive, BCG 2002, CDC 2006
2006 physician EMR data
9% use it all the time
25% in part (CDC 2006)
Actually made it to ~7% 2006
2008 physician EMR data
20% use it all the time
38% in part (CDC 2006)
The ever-so-slow EMR uptake
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Source: Harris Interactive 2002
EMR Use: The N factor
Netherlands 88% Norway 90% NZ 80%
8 years ago!
EMRs: Yes We Can!
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EMR Evolution$34 BillionHITECH
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And why WE’re here…
EMRs — Not patient friendly
(Provider friendly?) Health care IT— Not connected to Web
2.0 Technology Health 2.0 is an innovation community Health 2.0 is a different conference