Guide to Making a Personal Access Data Request
Introduction
FailteIrelandisawareofitsobligationsasadatacontroller,withprimaryresponsibilityfor,andadutyofcaretowardsthepersonaldatawithinitscontrol.FáilteIrelandisadatacontrollerwithreferencetothepersonaldatawhichitmanages,processesandstores.DatasubjectswhosepersonaldataisheldFailteIrelandareentitledtoaskwhetherthedatacontrollerisprocessinganypersonaldataaboutthatindividualand,ifso,tobegiven:
1)Adescriptionofthepersonaldata;
2)Thepurposesforwhichtheyarebeingprocessed;
3)Informationonanyorganisationtowhomthatpersonaldataisbeing,ormightbedisclosed.
Thedatasubjectmustalsobetoldaboutthesourcesfromwhichthedatacontrollerderivedtheinformationsolongasthosesourcesareavailabletothecontroller,andforacopyoftheinformationheld,inresponsetoavalidrequesttothateffect.
SubjectAccessRequestProcedure
ToseeacopyofyourowndataheldbyFailteIrelandyouwillneedtosubmitawrittenrequest,emailorusetheonlineform.ThensendittotheFailteIrelandDataProtectionat
Inwritingto:DataProtectionOfficer,FáilteIreland,Unit2NessanHouse,RiverviewBusinessPark,BessboroRoad,Blackrock,CorkT12R8HE,Ireland
enclosingproofofidentity,suchasstaffIDcard,orcopyofdrivinglicenceorpassportYouareencouragedtocompletetheSubjectAccessRequestForm(online)toassistFáilteIrelandinaccuratelyidentifyingthelocation(s)ofthepersonaldata.However,anyrequestinwritingisacceptable.FáilteIrelandmustrespondtoyouwithinonemonthtoyourrequestonceithasreceivedalltherelevantinformation.
Bymakingarequestviathisformemailoronlineyouwillreceivedtheinformationbackviaemail.
Bymakingarequestviapostyouwillreceivetheinformationviapost.
Charges
No.normallythereisnofeeforthisrequest.
Pleasenote:-Wheretherequestisregardedasmanifestlyunfoundedorexcessiveareasonablechargewillbemadetakingintoaccountoftheadministrationcostsofprovidingtheinformation.
Listoffeesformanifestlyunfoundedorexcessiverequests
• SearchandRetrieval–€20perhour(forrequeststhatexceedthe€100minimumintermsofsearch,retrievalandcopying),subjecttotheceilingsmentionedabove.
• €0.04persheetforaphotocopyincludingduplicatecopies
Howtomaketheprocessfaster?
• Youshouldincludeanydetailsthatwillhelptheorganisationlocatetheirpersonaldata,e.g.staffIDnumbers,thedate-rangeofthedata.
• As much information as possible about the personal data being sought. • You may be asked to provide appropriate identification • Details of the format in which you wish to receive any records released
(e.g. photocopies etc)
CanIgethelpinmakingarequest?
Yes.IfyouneedhelppreparingyourPersonalDataAccessRequest,thestaffintheGDPRUnitwillbehappytoassistyou.Additionalassistancecanbegivenbylookingat“FrequentlyAskedQuestionsPersonalDatarequest”(Link)Youcancontactusat1890697000ordata.protection@failteireland.ieorDataProtectionOfficer,FáilteIreland,Unit2NessanHouse,RiverviewBusinessPark,BessboroRoad,Blackrock,CorkT12R8HE,Irelan
Other sources of information
The Data Protection Commission is responsible the Governance of the General Data Protection
Regulations (GDPR). Information about this legislation and Subject Access Request is available on
https://www.dataprotection.ie/docs/Accessing-Your-Personal-Information/r/14.htm andhttps://www.dataprotection.ie/docs/Home/4.htm .
Further information can be found on http://gdprandyou.ie/
