C D H
Get V-SCOOPED:
Understanding System Center
January 2013
C D H Quick Facts
About Us • 23rd Year
• Grand Rapids & Royal Oak
• 30 Staff
Approach • Vendor
Independent
• Non-reseller
• Professional Services Only
Partnerships
• Microsoft Gold
• VMware Enterprise
• Citrix Silver
• Cisco Registered
• Novell Gold
C D H Expertise
C D H Microsoft Gold Partner
Competencies • Three Gold
• Five Silver
Successes • Customer Excellence
Award
• Virtual Technical Specialist (VTSP)
• Managed Partner
• Numerous Partner Awards
Pinpoint • Microsoft’s official
partner directory
• 5-star rating
C D H Get Social with C/D/H
C/D/H Talks Tech C/D/H Tweets Tech
C D H Collaboration and Feedback
• We love questions and we love seeing
you! If you have a camera, turn it on.
• Collateral is uploaded to the meeting. Click
Ctrl+F or the paperclip in the upper right.
• We’ll ask for your feedback immediately
following this event. Receive $5 to
Starbucks!
C D H Your Presenter
Jason Cooper Consultant MCSE: Private Cloud
MCITP:EA | VCP | CCEA
C D H Agenda
• System Center 2012 Suite: V-SCOOPED
• Datacenter Automation Scenarios
• Client Automation Scenarios
• Service Desk Automation Scenarios
• Service Pack 1 & Server 2012
C D H V-SCOOPED
Virtual Machine Manager
Service Manager
Configuration Manager
Orchestrator
OPerations Manager
Endpoint Protection
Data Protection Manager
C D H System Center
Virtual Machine Manager
• Heterogeneous Hypervisor Management Microsoft, VMware, Citrix (Public and Private Cloud)
• Enterprise Toolset for Hyper-V Libraries, Templates, Live-Migration, Backup, Dynamic Optimization
• Service and Application Management Integrates with App Controller, App-V, and Azure
• Optimization and Standardization Power, Compute Resources, Bare Metal Hypervisor Deployment
• New in SP1: Highly Available VMM MS SMB 3.0, Cluster-Free Live Migration, Virtual Networking
C D H System Center
Virtual Machine Manager
C D H System Center
Service Manager
• ITIL / MOF Aligned IT Processes Incident, Problem, Change, Knowledge Management - CMDB
• Integrations with SC2012 Suite OpsManager, ConfigMgr, Orchestrator, VMM
• Integration with Microsoft Infrastructure Exchange, Active Directory, SharePoint, Project, Azure
• User Self Service Catalog Driven by Workflows and Orchestrator Runbooks
• New in SP1: Cost Center Chargeback SQL 2012 & OLAP, Windows 8 SSP Support
C D H System Center
Service Manager
C D H System Center
Configuration Manager
• Client Application and Desktop Deployment Updates Management, Operating System Deployment
• Multi-Platform Device Management iOS, Android, Mac, Linux, Unix
• EndPoint Protection
• Hardware and Software Inventory Reporting, Asset Intelligence
• New in SP1: Windows 8 and Mobile Device Intune Integration for On-Demand MDM, Robust Alerting
C D H System Center
Configuration Manager
C D H System Center
Orchestrator
• Graphical IT Workflow Engine Activities Managed through Custom Workflows
• Automation for System Center Suite OpsManager, ConfigMgr, ServiceMgr, DPM, VMM, Self-Service
• Extends to entire Microsoft stack Windows Server, SQL, Exchange, SharePoint, FTP
• Extensive Third Party Integration VMware, HP, IBM
• New in SP1: Server 2012 and SQL 2012
C D H System Center
Orchestrator
C D H System Center
Operations Manager
• Server and Application Monitoring Extensible through Management Packs
• Alerts and Incident Generation Integrates with Exchange and/or ServiceMgr
• Agentless Monitoring Unix, Linux, Network Devices, Web Applications
• Synthetic Transactions Simulate Client Activities
• New in SP1: Improved Application Monitor 360 .NET Dashboards, TFS Integration,
C D H System Center
Operations Manager
C D H System Center
Endpoint Protection
• Enterprise Malware and Security Platform Antivirus, Firewall
• Integrates with ConfigMgr
• Seamless Updates Software Update Point, Automatic Deployment Rules
• New in SP1: ADR Template
C D H System Center
Endpoint Protection
C D H System Center
Data Protection Manager
• Volume Shadow Copy Based Backup
• Disk-to-Disk: Archive to Tape
• SQL, Exchange, Hyper-V, SharePoint
• New in SP1: Live Migration Support Azure Online Backup, “Phase 13”
C D H System Center
Data Protection Manager
C D H V-SCOOPED
C D H Data Center Automation
• Template Based VM Deployment
• Monitoring of Critical Servers
• Backup and Disaster Recovery
• Dynamic Scaling of Heavy Use Applications
C D H Client Automation
• User Driven Incident Management
• Self-Service Request Portal
• Automated Provisioning
• Web Based Knowledgebase
C D H Service Desk Automation
• Automated Incident Remediation
• Change Management Workflows
• Runbook Driven Escalation
• ITIL / MOF Aligned Knowledge Management
C D H Questions?
C D H Next Steps: Survey and Slide deck
• Tell us what you think by completing our short
online survey
– See link in chat window!
– All today’s respondents receive $5 to Starbucks
– Next week I’ll select one winner for $25 at Amazon
• Look for our e-mail by Wednesday, February
6th with directions to download our slide deck.
We’ll also announce our Amazon winner!
C D H
• Hit Ctrl + F or click the
paperclip to download
our Private cloud pit stop
and other, useful docs
• Contact us with
questions or to learn
more today!
Don’t Forget…
To download our attached docs!
C D H
Grand Rapids 15 Ionia SW
Suite 270
Grand Rapids, MI 49503
(616) 776-1600
Royal Oak 306 S. Washington Ave.
Suite 212
Royal Oak, MI 48067
(248) 546-1800
Thank You
www.cdh.com