Download - From The Outside In Voice
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FROM THE OUTSIDE IN
MANAGE NATURALLY.COM
MAKING THE COMPLICATED SIMPLE
CONSULTING FOR VALUE ADDEDBUSINESS:
ADMINISTRATION, OPERATIONS,PLANNING,
INNOVATION, TRAINING AND LEANTRANSFORMATIONS
MANAGE NATURALLY.COM
MAKING THE COMPLICATED SIMPLE
CONSULTING FOR VALUE ADDEDBUSINESS:
ADMINISTRATION, OPERATIONS,PLANNING,
INNOVATION, TRAINING AND LEANTRANSFORMATIONS
MANAGE NATURALLY.COM
510 224 0493510 743 4237 [email protected]
510 224 0493510 743 4237 [email protected]
510 224 0493510 743 4237 [email protected]
Sunday, May 30, 2010
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THE FOREST FOR THE TREESMost People who own or manage businesses get caught up
putting out fires and tending to the details; they don’t have the time or energy to tend to the System.
Sunday, May 30, 2010
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YOUR BUSINESS IS A SYSTEM
Sunday, May 30, 2010
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MORE THAN THE SUM OF ITS PARTS"a set of interdependent components that work together to try
to accomplish the aim of the system" deming
Sunday, May 30, 2010
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IF A BUSINESS IS A BODYAnd those in charge are stuck being arms and legs,
Where’s the head?
Sunday, May 30, 2010
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STUCK LOOKING INSIDE OUTWhen they should be looking Outside In
Sunday, May 30, 2010
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OUTSIDE INmeans to apply the discipline of seeing everything through your
customer’s eyes, from their point of view.
Sunday, May 30, 2010
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IT’S THE ART OF GETTING OFF YOUR DUFFand going to where your customer interacts with your product
and see for yourself, through their eyes.
Sunday, May 30, 2010
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IT’S ABOUT THEM, NOT US!their families, their homes, their lives
Sunday, May 30, 2010
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CUSTOMERSAren’t Spreadsheets
Sunday, May 30, 2010
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A SPREADSHEET NEVERSold a thing, nor has it added quality to a product or service:
only the people who touch it can!
Sunday, May 30, 2010
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GO TO WHERE THE ACTION ISThe Real Place, Where Your Product or Service is Used
Sunday, May 30, 2010
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“THE HEART OF IMPROVING HOW THINGS ARE DONE IS IN OBSERVING ON THE WORK
FLOOR.”
The only place value for your customers can be added.
Sunday, May 30, 2010
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JOIN THE CONVERSATION
at managenaturally.com
©2010 Dan Strongin All Rights ReservedPermission granted to distribute freely, intact only, and only if shared at no cost.
MANAGE NATURALLY.COM
MAKING THE COMPLICATED SIMPLE
CONSULTING FOR VALUE ADDEDBUSINESS:
ADMINISTRATION, OPERATIONS,PLANNING,
INNOVATION, TRAINING AND LEANTRANSFORMATIONS
MANAGE NATURALLY.COM
MAKING THE COMPLICATED SIMPLE
CONSULTING FOR VALUE ADDEDBUSINESS:
ADMINISTRATION, OPERATIONS,PLANNING,
INNOVATION, TRAINING AND LEANTRANSFORMATIONS
MANAGE NATURALLY.COM
510 224 0493510 743 4237 [email protected]
510 224 0493510 743 4237 [email protected]
510 224 0493510 743 4237 [email protected]
Sunday, May 30, 2010