Transcript
Focus on customer satisfaction
25
Price adjustment system Inventory control
• Safety stock at plant • FIFO system
26
Logistics - Professional • Logistics team • Shipping agent
COSCO, MAERSK, CMA CGA, Hapag-Lloyd, etc
27
Delivery • DAP • JIT • VMI
Liability insurance
28
Treatment of defective products • Response within 24 hours • Fish bone chart • 5 why • 8D report with containment plan and corrective
actions
29