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A
SUMMER TRAINING REPORT
ON
FEASIBILITY STUDY OF
HCL
Submitted in partial fulfilment of the requirements
for Master of Business Administration (MBA)
Supervised by: Submitted by:
Abhinav Pranav Mankhand
Rayat Bahra Institute of Management, Hoshiarpur
Punjab Technical University, Jalandhar
Session (2009-2011)
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PREFACE
I am presenting this report thoroughly based on
FEASIBILITY STUDY OF HCL. All possible
efforts have been made by me to enhance the
usefulness of this report to the feasibility of HCL.
The feedback received from different sources has
been incorporated.
In this report I analysis and interpret all the
questions which are available in questionnaire and
highlight the feasibility of HCL. Subject content
has been developed. Every page of this report has
been read very carefully so as to improve its
quality.
I am very grateful to all those who have helped me
directly and/or indirectly in preparing this report.
We firmly believe that there is always scope for
improvement and accordingly we shall lookforward to received suggestions,(which shall be
thankfully acknowledged) for further enriching the
quality of text
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Acknowledgment
At the outset I would like to extend my gratitude to
Mr. JOGVINDER SINGH (SALES
MANAGER) at HCL. for giving me an
opportunity to undertake this project under his able
guidance and for helping me in understanding and
completing the same in a fruitful manner.
I express my special gratitude to Mr. TARUN
THAKURAL (BUSINESS DEVELOPMENT
MANAGER), Mr. ABHINAV (BUSINESS
DEVELOPMENT MANAGER), who not only
helped me throughout my project but also
encouraged me at every step and gave an insight to
the real and practical business problems. I would
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also like to thank all the Employees at HCL
INFOSYSTEMS LTD. Who supported and co-
operated with me during the project.
This acknowledgement is incomplete without
thanking and expressing a deep and sincere
gratitude to Lecturer Mrs. KARUNA DIXIT
Rayat-Bahra Institute of management Hoshiarpur,
who has always guided and encouraged me
towards the right direction and without whose
guidance and support this project would not have
possible in time.
Pranav Mankhand
MBA-VI (2009-2011)
RBIM (HOSHIARPUR)
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List of Contents
Contents Page Number
Preface i
Acknowledgement ii
List of content
List of Tables iv
List of Figures v
Chapter 1: Introduction
1.1
1.2
1.3
1.4
1.5
7-.
7-
Chapter 2:
2.1 Review of Literature
2.2 Objectives of Study
2.3 Research Methodology
(Research design, Data
Collection methods,
Sampling
2.4 Scope of Study
2.5 Limitation of the study
Chapter 3: Analysis and Interpretations
Chapter 4: Findings & Suggestions
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4.1 Findings of the Study
4.2 Suggestions
4.3 Conclusion of the Study
Bibliography
Annexure
(a) Questionnaire
(b) Copy of table used
(c) Abbreviations
List of Tables
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Table Number Content Page Number
List of Figures
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Figure Number Content Page Number
INTRODUCTION
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COMPANY PROFILE:
HCL is a leading global Technology and ITEnterprise with annual revenues of US$ 4.9
billion. The HCL Enterprise comprises twocompanies listed in India, HCL Technologies andHCL Infosystems.
The 3 decade old enterprise, founded in 1976, isone of India's original IT garage start ups. Its rangeof offerings span R&D and Technology Services,Enterprise and Applications Consulting, RemoteInfrastructure Management, BPO services, ITHardware, Systems Integration and Distribution ofTechnology and Telecom products in India. TheHCL team comprises 55,000 professionals ofdiverse nationalities, operating across 18 countriesincluding 360 points of presence in India.
HCL has global partnerships with several leadingFortune 1000,including several IT and Technologymajors.
Along with the swiftly growing softwaretechnology industry, HCL, which was hitherto
known as the pioneer in modern computing made
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the advent into software development.
HCL's R&D was spun off as HCL Technologies in1997 to mark their advent into the softwareservices arena.
Today, HCL sells more PCs in India than anyother brand, runs Northern Ireland's largest BPO
operation, and manages the network for Asia'slargest stock exchange network apart fromdesigning zero visibility landing systems to landthe world's most popular airplane. And this it doesacross 18 countries and across 360 servicelocations in India.
Products & Services
Product Engineering & Technology Development
The Engineering and R & D services departmentruns the largest outsourced engineering center
outside the US which is a testimony to the 30 yearproduct engineering experience. The companyoffers a comprehensive range of R&D andEngineering services to component vendors,OEMs, ODMs and ISVs across multiple industrysegments and domains.
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Infrastructure
HCL Infrastructure Management Division isfocused on addressing the growing demand for thecost-effective management of technologyinfrastructure across geographically dispersedlocations. IT Infrastructure Management is in theHCL DNA, drawing resources from the 30 year
pioneering heritage in the area of computing, in
line with global giants
BPO
Business Processing Outsourcing is headingtowards a maturity level where a new form ofBPO, called Transformational BPO, is evolving
that constitutes Full Process Outsourcing andMultiple Process Outsourcing . The evolving trendis more focused towards compliance , time-to-market, focus on core process, and qualityimprovement rather than cost savings.
ApplicationsLeveraging strong partnerships with platform /
product companies, the team of applicationsprofessionals deliver unprecedented value to fewof the largest players in the field of FinancialServices, Retail and Healthcare.
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IT Hardware
HCL Infosystems portfolio of products covers theentire spectrum of the information technologyneeds of its customers. By virtue of the immensediversity of markets and customers that it address,HCL Infosystems products offerings includeeverything from high end enterprise level serversfor mission critical applications to multimedia
home computers.
Telecom and Imaging Products and Retail
HCL Infinet covers a range of telecom andimaging products including enterprise networking.HCL tied up with Nokia in 1995 with the sale and
services of Nokia mobile phones in India.
Networking and Network Integration
Network Management involves NetworkMonitoring of Bandwidth Utilization, NetworkErrors / Collisions, Network Troubleshooting,
Day-to-day Network Operations, Networkperformance monitoring, Tuning NetworkOperating System and advise action plan.
Historic Events / Press Room
Awards
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India's Most Preferred Personal Computer Brandby CNBC AWAAZ Consumer Award 2007India's 'No. 1 PC Vendor' consecutively for sixyears.
HCL among the Top 3 IT companies for the last 3years, DQ & IDC,Best Employer Survey, 'Bestemployer 2005' with Five Star Ratings
Top 50 Fastest Growing Technology Companies inIndia & 'Top 500 Fastest Growing TechnologyCompanies in Asia Pacific' by 'Deloitte & Touche'
Vineet Nayar appointed to the Board of Directors
at HCL Technologies
Noida, Aug 1, 2008 : HCL Technologies, Indiasleading Global Technology and IT Servicescompany, announced that Vineet Nayar, CEO,HCL Technologies, has been appointed to the
Board of HCL Technologies as a WholetimeDirector with effect from August 1, 2008.
Shiv Nadar, Founder - HCL and Chairman &Chief Strategy Officer, HCL Technologies said -Vineets appointment to the Board reflects HCLs
commitment to nurturing talent, positioning it in
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key areas of leadership and building lastinginstitutions of excellence. Vineet joined HCL - hisfirst and only job, as Senior Management Traineein 1985. He created HCL Comnet, and positionedHCL as a pioneer and industry leader globally inthe Remote Infrastructure Management space. Hehas led HCLs transformation strategy, now aHarvard Business School case study. Vineet will
now continue to bring his leadership skills to bearon HCLs future but in a larger context - indeveloping its vision, governance and strategy
beyond the confines of HCLs business.
Vineet Nayar, now CEO and Wholetime Director,
HCL Technologies, said, I am honoured by theBoards decision, and look forward to being partof the future growth of HCL in all its largerdimensions as a global and responsible corporatecitizen. In my 23 year association with HCL, thisis another opportunity for me to share and shape
the larger transformationjourney with Shiv Nadar,the board, and my team members across the HCLEnterprise.
For More Details / Updated / Source:www.hcl.in
Read more: http://discuss.itacumens.com/index.php?topic=40677.0#ixzz0vuxjUufJ
HCL CDC
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http://discuss.itacumens.com/index.php?topic=40677.0#ixzz0vuxjUufJhttp://discuss.itacumens.com/index.php?topic=40677.0#ixzz0vuxjUufJ -
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EMPOWERING YOU TO BRING OUT
THE BEST
As the fountainhead of the most significant pursuit of
human mind (IT), HCL strongly believes, Only a
Leader can transform you into a Leader. HCL CDC is
a formalization of this experience and credo which has
been perfected over three decades.It is an initiative that enables aspiring individuals to
benefit from HCLs longstanding expertise in the space
and become Industry ready IT professionals.
HCL CDC. Dominates the IT space as a leader 58000
gifted professionals, a colossal US $5.0 billion turnoveran international presence in 19 countries, and most
importantly, a deep- rooted commitment to innovate
makes it a true technology giant.
As the fountainhead of the most significant pursuit of
human mind, HCL believes only a leader can transformme into a leader HCL CDC. Is an initiative that enables
individuals to be benefit industry ready IT.
Opportunities and beyond:
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HCL takes students to the core of IT fundamentals
and the most advanced cutting problems. Its course
modules are structured to give me the best of bothworlds, academic and hands-on. Whether anybody
are a beginner or a working professional,
HCLcdc. Can make a difference to our learning
curve and there by to our curve.
Empowering students to bring out the best:
As the fountainhead of the most significant pursuit
of human mind (IT), HCL, strongly believes only a
leader can transform me into a leader HCL CDC. Is aformalization of this experience and credo which has
been perfected over three decades.
It is an initiative that enables aspiring individuals to
benefit from HCLs longstanding expertise in the spaceand become industry ready IT professionals
VISION
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To become a Total Quality Institute and contribute
effectively towards national development in the
era of rapidly changing global economy andensure prosperity for the mankind at large.
MISSION
The Institute will strive hard to train human beings
to become dynamic, committed & self-motivated
Total Quality Professionals of very high intrinsic
value, technically sound, emotionally balanced,
spiritually high, socially sensitive having
responsibility, accountability & self-esteem inpartnership with parents, corporate, academics &
government to meet the rapidly changing multi-
dimensional and multi-spherical futuristic
challenges of the contemporary world.
TIMELINE
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1976
Hindustan Computers Limited (HCL) born.
1977
Distribution alliance formed with Toshiba for
copiers.
1978
HCL successfully ships in-house designed micro-
computer at the same time as Apple. The
Indian Computer Industry is born.
1980
HCL Introduces bit sliced, 16-bit processor basedmicro-computer.
1983
Indigenously develops an RDBMS, a Networking
OS and a Client Server architecture, at the same
time as global IT peers.
1986
HCL becomes the largest IT Company in India.
1988
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HCL introduces fine grained multi-processor
Unix-3 years ahead of Sun and HP.
1990
Data Quest marks HCL no. 1 amongst Top Ten
computer giants.
1991
HCL Ltd. And Hewlett Packard, USA, partner toform HCL-Hewlett Packard Ltd.
JV develops multi-processor UNIX for HP-heralds
HCLs entry into contract R&D.
1994
Distribution alliances formed with Ericsson
Switches and Nokia Cell Phones
1997
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HCL Info systems is formed.
HCLs R&D spun-off as HCL Technologies-
marks advent into software services.
JV with Perot Systems, stake divested in 2003.
1999
Initial Public Offering made by HCL Technologies
Ltd.
Formation of Global Board of Directors.
2000
Large Contracts won from Bankers Trust, KLA
Tencor, Cisco, GTech, NEC among
Others.
2001
JV with Deutsche Bank- DSL software formed.
HCL BPO Incorporated.
Acquired British Telecoms Apollos contact
centre in Belfast, Northern Ireland.
HCL Info systems becomes largest Hardware
company.
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2002
Strong pursuit of nonlinear strategy to widen
services portfolio; several JVs and alliances
formed.
Strategic alliance forged with Jones Apparel
Group, Inc. a fortune 500 company.Infrastructure services division launched to
address emerging global needs.
Software businesses of HCL Info systems and
HCL Technologies merged.
2003
Largest BPO order ever outsourced to an Indian
BPO firm, won from British Telecom.
Landmark deals signed with Airbus and AMD.
HCL manpower crosses the 20,000 mark.
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2004
Accorded leader status by Meta Group in Offshore
Outsourcing.
HCL is Indias No. 1 PC 4th year in a row.
2005
HCL signs Software Development Agreement
with Boeing for the 787 Dreamliner program.
JV with NEC, Japan.
HCL integrates all group employees under hcl.indomain.
2006
75,000+ machines produced in a single month.
HCL Info systems in partnership with Toshibaexpands its retail presence in India by
Unveiling shop Toshiba.
HCL Info systems & Nokia announce a long term
distribution strategy.
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HCL Alliances and Partnerships
To provide world-class solutions and services to
all our customers, HCL formed Alliances and
Partnerships with leading IT companies
worldwide.
HCL Info systems has alliances with global
technology leaders
Intel, AMD, Microsoft
Bull, Toshiba, Nokia
Sun Microsystems, Ericsson
VIDIA, SAP, Scan soft
SCO, EMC, Veritas
Citrix, CISCO, Oracle ,Computer Associates Red Hat, In focus, Duplo, Samsung and
Novell.
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Product of HCL CDC
HCL is an IT company and it is an Indian
company and it produce computers &
laptop .HCL CDC is the subsidy of the HCL
LTD thats growing in service sector. HCL
CDC provides
the training to students & employees in the
field of Hardware, Software, Networking and
Telecommunication.
HCL Products:-
To join the pampered tribe of IT wiz kids, the
Career Development Centre or CDC offers a
number of industry relevant courses.
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MCSE Microsoft Certified Software
Engineer
CCNA Cisco Certified Network Associate
RHCE Red Hat Certified Engineer
Structured Program Provide by HCL
CDC:-
HCL Certified Enterprise Engineer (HCE+)
HCL Certified Network Engineer (HCNE)
Basic Hardware
Advance Networking
Network Technology and Devices
System Engineer
Linux Administrator
HCL Certified Software Engineer (HCSE Dot
Net Track)
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OBJECTIVES OF PROJECT
To study the market expansion of HCL
through career development programs
To gain familiarity with a phenomenon or to
explore new ideas regarding career programs
To portray accurately the characteristics of aparticular individual, situation or a group
which form the part of target customers
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RESEARCH METHADOLOGY
It is well known fact that the most important step
in marketing research process is to define the
problem. Choose for investigation because a
problem well defined is half solved. That was the
reason that at most care was taken wile defining
various parameters of the problem. After giving
through brain storming session, objectives wereselected and the set on the base of these objectives.
A questionnaire was designed major emphasis of
which was gathering new ideas or insight so as to
determine and bind out solution to the problems.
DATA SOURCE
Research included gathering both Primary and
secondary data. Primary data is the first hand
data, which are selected a fresh and thus happen to
be original in character. Primary Data was crucialto know various customers and past consumers
and past consumer views about medicine and to
calculate the market position of this brand in
regards to other brands.
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Secondary data are those which has been
collected by some one else and which already have
been passed through statistical process. Secondarydata has been taken from internet, newspaper,
magazines and companies web sites
RESEARCH DESIGN
Research design can be thought of as thestructure
of research -- it is the "glue" that holds all of the
elements in a research project together. We often
describe a design using a concise notation that
enables us to summarize a complex design
structure efficiently
Types of Research Designs
Exploratory Research
Designed to generate basic knowledge, clarify
relevant issues uncover variables associated with aproblem, uncover information needs, and/or define
alternatives for addressing research objectives.
A very flexible, open-ended process.
Descriptive Research (who, what, where, how)
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Designed to provide further insight into the
research problem by describing the variables of
interest.Can be used for profiling, defining, segmentation,
estimating, predicting, and examining associative
relationships.
Causal Research (If-then)
Designed to provide information on potential
cause-and-effect relationships
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RESEARCH DESIGN FOR PROJECT
Exploratory Research
Designed to generate basic knowledge, clarify
relevant issues uncover variables associated with a
problem, uncover information needs, and/or define
alternatives for addressing research objectives.A very flexible, open-ended process.
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DATA COLLECTION METHODSURVEY METHOD
Experience Surveys ( depth interviews)
people with varying points of view
Unstructured and informal interviews
Respondent free to choose issues to be discussed
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SAMPLING
Sampling is the process of selecting a small
number of elements from a larger defined target
group of elements such that the information
gathered from the small group will allow
judgmentsto be made about the larger groups
THE SAMPLING DESIGN PROCESS
1. Define target population
a. Target population:- The collection of
elements or objects that possess the informationsought by the researcher
b. Element :- Objects that possess the
information sought by the researcher regarding
which inferences are to be made
c. Sampling unit:-The basic unit containing
the elements of the population to be sample
2. Developing a sampling frame:-A representation
of the elements of target population. It consists of
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a list or set of directions for identifying the target
population
3. Selecting the sampling technique:-
A. Sampling with replacement
B. sampling without replacement
1. Probability sampling
2. Non probability sampling
4. Determine Sample size:-The number of
elements to be included in a study.
5. Execute the sampling process
Representative sample:-
A sample whose characteristics correspond to, or
reflect, those of the original population or
reference population
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To ensure representativeness, the sample may be
either completely random or stratified depending
upon the conceptualized population and thesampling objective (i.e., upon the decision to be
made
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SAMPLING TECHNIQUE USED
Stratified Random sampling It is a two step
process where first step consists of dividing the
whole population into subgroups and then
elements are selected from each stratum randomly
Often factors which divide up the populationinto sub-populations (groups / strata)
measurement of interest may vary among thedifferent sub-populations.
This has to be accounted for when we select asample from the population to ensure our
sample is representative of the population.This is achieved by stratified sampling.
A stratified sample is obtained by takingsamples from each stratum or sub-group of a
population.
SAMPLE SIZE - 250
In our project target population is students.
Sample frame is students who have passed out
senior secondary examination and who are
graduating or passed out .
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I) We divided the students based on their
academic background into two parts-
Technical studentsThose students who are doing or done
Engineering and any technical courses.
II) Non technical students
Those students who are 12th
passed andgraduate in any stream or those are pursuing
graduation
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LIMITIATION OF RESEARCH STUDY
Target customers were very widespreadand distributed so took long time to locatethem and there was lack of awareness abouttraining program of HCL .
As the program offered by HCL were notaffiliated by any university so it was difficult
to convince the target customer.
The pricing strategy of the HCL was notsuiting lower middle class.
Research study is quite expensive
Personal biasness on the part ofrespondent can not be avoided.
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QUESTIONNAIRE
NAME-
COLLEGE/ INSTITUTE-
ADDRESS-
CONTACT NO
1.What is your educational qualification?
2.What are your future career plans?
3.What is your family background?
4.Have you done any computer training
program?
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5. What do you know about HCL?
6.Have you heard about HCL career
development program?
7.How much do you expect to earn after
graduation?
8.Do you have any work experience during
graduation
9.How much do you like working with brand
companies?
10. How much more can you spend on ur
education?
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ANALYSIS AND INTERPRETAION
Eighty percent of respondents were of opinion that
HCL should enter into career development
programs considering present education scenario
for higher studies.
Fifteen percent of respondents were in favour of
traditional classroom studies and were not sure
about HCL success in career development
programs.
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Five percent respondents could arrive any
consequential decision regarding HCLs entry in
career development programs.
Based on response of the target students it was
observed that there is a upcoming need of IT
industry oriented career programs. As the course
provided in the college are not able to cater to the
specifications of industry demands there is great
potential for HCL to enter into career development
programs.
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Timings:
Login time: 9:30 AM
Reporting time: before 8:00 PM
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The works assigned to me during Training
at HCL (CDC Ltd.) are:
FIRST WEEK
In first week understood the products of HCL
CDC
participated in education fair and distributedpamphlets.
SECOND WEEK
In second week collected data from different
schools and Colleges. gave report to corporate guide.
THIRD WEEK
Collected the information of HCL CDC
competitor, their products and make a analysisof report.
prepared synopsis for project.
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FOURTH WEEK
went in Hamirpur and Jawalamukhi situated at
Himachal pradesh, gave presentation and
councilled the target audience.
send synopsis and weekly report to my faculty
guide Mr. Abhinav
FIFTH WEEK Worked on the closings of students for HCL
career prgram.
Analyzed the data which was collected by me
through different sources and developed various
plans for markrting..
SIXTH WEEK.
submitted Final report to Mr. Abhinav
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ANALYSIS OF COMPETITORS OF HCL
CDC
In domestic market HCL CDC has many
competitors. Some small
players also has competition in IT education
sector.
Competitors of HCL CDC..
NIIT
NIIT is a leading Global Talent Development
Corporation, building skilled manpower pool forglobal industry requirements. The company
which was set up in 1981, to help the nascent IT
industry overcome its human resource challenges,
has today grown to be amongst worlds leading
talent development companies offering learningsolutions to Individuals, Enterprises and
Institutions across 40 countries.
NIITs training solutions in IT, Business Process
Outsourcing, Banking, Finance and Insurance,
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Executive Management Education, and
Communication and Professional Life Skills,
touch five million learners every year. NIITsexpertise in learning content development,
training delivery and education process
management make it the most preferred training
partner, worldwide.
Research-based Innovation, a key driver at NIIT,has enabled the organisation to develop programs
and curricula that use cutting-edge instructional
design methodologies and training delivery. NIITs
Individual Learning Solutions include industry-
endorsed IT training programs like GNIIT,Integrated programs for Engineers (NIIT
Edgeineers) and Infrastructure Management
programme NIIT GlobalNet.
For working professionals, NIIT Imperia, Centre
for Advanced Learning, brings Executive
Management Education Programs from premier B-
schools in India, to their doorstep.
NIIT Institute of Finance Banking & Insurance
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(IFBI), formed by NIIT with equity participation
from ICICI Bank, offers programs for individuals
and corporates in Banking, Financial Services andInsurance.
NIIT Uniqua, Centre for Process Excellence,
addresses the increasing demand for skilled
workers in the business and technology servicesindustry by providing training programs in relevant
areas. This is a part of NIIT Institute of Process
Excellence, a NIIT-Genpact venture.
NIITs School Learning Solutions offers turnkey ITintegration program for schools and has provided
computer based learning in over 12,000
government and private schools. NIIT eGuru, is a
comprehensive learning solutions for schools. To
address the vast population of underprivileged,
school-aged children, NIIT launched the Hole-in-
the-Wall education initiative. Its achievements in
the area of Minimally Invasive Education earned
NIIT the coveted Digital Opportunity Award, by
the World Information Technology Services
Alliance (WITSA) in 2008.
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NIITs Corporate Learning Solutions offers
integrated learning solutions, including strategic
consulting, learning design, content development,
delivery, technology, assessment and learning
management to Fortune 500 companies,
Universities, Technology companies, Trainingcorporations and Publishing houses. Element K,
delivers learning solutions for customers and
partners through a tailored combination of catalog
learning products, technology, and services. The
offerings include: vLab: hands-on labs,instructor-led courseware, comprehensive e-
reference libraries, technical journals, and
KnowledgeHub , a hosted learning management
platform. NIIT, together with Element K, is now
the first and the best choice for comprehensivelearning solutions, worldwide.
Ushering in a new model in higher education is the
not-for-profit NIIT UNIVERSITY, established in
2009 with a vision of being the leading centre of
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innovation and learning in emerging areas of the
Knowledge Society. Nestled in the foothills of
Aravali, in Neemrana, Rajasthan, the picturesque100 acres fully residential green campus has been
developed as an institute of excellence based on the
four core principles of providing industry linked,
technology based, research driven, seamless
education.
IIHT
IIHT is amongst Asia's top IT trainingorganizations. We started operations in the year
1993 and have continued to grow exponentially
since then. IIHT's business has grown at 40%
CAGR year after year. During this phase, IIHT
had been successful in carving its goodwill in the
industry. As a result, some of the renowned
Fortune 100 organizations rely on IIHT for
catering to their manpower requirements.
JET KING
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Pioneering the Smart lab plus training
methodology, Jetking is creating an office ready
professional out of every Hardware & Networkingstudent. Strengthening them with the extra edge of
60% exposure to practical; fluency in English
conversational skilla complete personality
development program and
values of yoga. Jetking, India's leading Hardwareand Networking training institute, has trained over
4,00,000 students in its 125 centers spread across
India. With its alumni placed in the best of
organizations in India and some abroad, Jetking's
vocational training and placement promise hashelped build the careers of many young boys and
girls across sectors.
HCL CDC ADVANTAGE OVER
COMPETITORS
ISO 9001:2000 CERTIFIED
INDUSTRY WIDE RECOGNITION
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LIVE PROJECT OF SOFTWARE
ENGINEERING AND PROJECT
MANAGEMENT PRINCIPLES
ALLIANCES WITH
MULTINATIONAL COMPANIES
EXIT PROFILE AFTER HCL CDC
PROGRAM SOFTWARE PROGRAMMER
SOTWARE ARCHITECT
DATABASE ADMINISTRATOR
WEB DEVELOPER
WINDOWS DEVELOPER
DATABASE PERFORMANCE
ANALYZE
CONCLUSION
By working on this project titled FEASIBILITY
STUDY OF HCL it has been clearly seen there is
large scope for hcl to venture into career
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development programs in order to growing
demand of trained and skilled professionals in
information technology industry.
SUGGESTIONS
Being a manager of the project I could have
offered more flexibility in pricing strategy of
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HCL TRAINING program to suit the pockets
of lower middle class.
More promotional tool like event
sponsorships, advertisements and pamphlets
could be used to create more awareness about
HCL training programs .
Prior research on segmentation of target
customers and reasons influencing their
decision should be done to increase closingsof
HCL training programs.
BIBLIOGRAPHY
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WEBSITES
www.hcl.com
www.hclinfosystems.com
www.hclcdc.com
www.jetking.com
www.niit.com
www.iiht.com
BOOKS
http://www.iiht.com/http://www.iiht.com/