DEC 2016
OPERATIONAL & PERFORMANCE HIGHLIGHTS: OUR BUSINESS | OUR PARTNERS | OUR FLEET | OUR NETWORK | OUR PEOPLE | OUR COMMUNITY
FAST FACTS & FIGURES
2
FAST FACTS & FIGURESD
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OUR BUSINESS
0
20
40
60
80
100
120
89
70645753
423722
110121 119
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 DEC 2016
FLEET
DESTINATIONS*
0
3
6
9
12
15
18
21
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 DEC 2016
12.110.7
8.77.46.66.0
4.6
2.8
14.8
17.6
20
40
60
80
100
0
20
40
60
80
100
120
2006 2007 2008 2009 2010 2011 2012 2013 2014
102
86817969
5950
43
111
2015 DEC 2016
116112
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 DEC 20160
10
20
30
40
50
60
70
80
90
0
100
200
300
400
500
600
2006 2007 2008 2009 2010 2011 2012 2013 2014
487
368310
263219194175
121
595569
2015
591
0
1
2
3
4
5
6
7
8
9
2006 2007 2008 2009 2010 2011 2012 2013 2014
6.1
2015
4.84.1
3.02.32.5
1.60.8
7.6
* Passenger and cargo
2016 Revenue to be confirmed.
78787674747569
60
79 79 79
DEC 2016
2016
9.0
18.5
**
**
3
FAST FACTS & FIGURESD
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OUR EQUITY PARTNERS
OUR CODESHAREPARTNERS705 126.6M 332*
TOTALCOMBINEDNETWORK* Unique codeshare destinations
600TOTALCOMBINEDNETWORKDESTINATIONS
29%.21
24%
Our codeshares give us a combined passenger and cargo network of nearly 600 destinations, and over 25,200 flights per week, more than any other Middle Eastern airline. Etihad Airways currently has 188 interline relationships and 53 codeshare partnerships in place with:
• Aegean Airlines• Aerolineas Argentinas • Aer Lingus • Air Astana• airBaltic• airberlin• Air Canada• Air Europa• Air France • Air Malta• Air New Zealand• AirSERBIA• Air Seychelles• Alitalia• All Nippon Airways • American Airlines• Asiana Airlines• Avianca Airways• Avianca Brazil
• Bangkok Airways• Belavia (Belarusian
Airlines)• SN Brussels Airlines • China Eastern Airlines• Czech Airlines• Darwin Airline (Etihad
Regional)• Flybe• Garuda Indonesia• Gol Linhas Aéreas
Inteligentes• Hainan Airlines• Hong Kong Airlines• Jet Airways• JetBlue Airways• Kenya Airways• KLM Royal Dutch • Korean Air
• kulula.com • Malaysia Airlines• Montenegro Airlines• Middle East Airlines• NAS Air (flynas)• Niki (flyniki)• Pakistan International• Precision Air • Philippine Airlines• Royal Air Maroc• SAS• Siberia Airlines (S7
Airlines)• SNCF • SriLankan Airlines• TAP Portugal• Turkish Airlines• Vietnam Airlines • Virgin Australia
4.3MDEC2011 155 35.6M 99
N/ANOV2013 119 23.4M 65 5.0M
MAY2012 147 23.7M 59
**JAN2012 10 0.55M 11 **
JAN2014 20 2.55M 42
**APR2015 12 0.2M 8
5.2MDEC2014 123 22.5M 97
40%
49%
20%.94
49%
33%.3
** Combined membership with Etihad Guest Loyalty program: 4.7m members
4
FAST FACTS & FIGURESDE
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16
OUR FLEET
NEW AIRCRAFT TO JOIN THE FLEET IN 2017
12
Etihad Airways’ fleet is one of the youngest in the world and, as at 31 December 2016,comprises of around 120 passenger and cargo aircraft:
AIRCRAFT TYPE
Airbus A320 - Family
Airbus A330 - Family
Airbus A340 - Family
Airbus A380
Boeing 787
Boeing 777 - Family
Boeing 777 (Freighter)
Boeing Freighter Family
Airbus A350
Airbus A330 - 200F (Freighter)
CURRENT FLEET AIRCRAFT DELIVERIES
TOTAL
35
25
8
8
10
24
5
-
-
4
119
26
-
-
2
61
25
1
-
62
1
178
A6-XXX etihadcargo.com
A-6APA
etihadcargo.com
etihadcargo.comA6-XXX
2016 2025-
- 200F
747 -
Tiblisi
Vienna
SharjahDubai World Central
Eldoret
GuangzhouChittagong
Kabul
Quito
Viracopos
ChristchurchQueenstown
Dunedin
Auckland
RotoruaHamilton
Wellington
Hobart
Launceston
AdelaideCanberra
Albury
Gold Coast
Co s HarbourTamworthPort Macquarie
Newcastle
Ballina
Ayers Rock (Uluru)Alice Springs
Darwin
Broome
ProserpineKarrathaPort Hedland
Newman
Cairns
TownsvilleHamilton IslandMackay
Hervey BaySunshine Coast
Mildura
Emerald
Mount Isa
Bundaberg
Moranbah
Geraldton
Paraburdoo
Kalgoorlie
KununurraDerby
Fukuoka HonoluluKumamoto
Kagoshima
Sapporo
OsakaMatsuyama
OkinawaNaha
KuchingSibuBintulu
Johor Bahru
Padang
Langkawi Alor SetarKuala Terengganu
KuantanPenang
PhuketKrabiKoh Samui
Denpasar Bali
Kota KinabaluBandar Seri Begawan
Cebu KaliboTacloban
Laoag
Legaspi
BacolodRoxas
Puerto PrincesaDumaguete ButuanTagbilaranSurigao
Cagayan de OroDavaoGeneral SantosCotabatoOzamis
DipologZamboanga
Phnom PenhSiem ReapTrat
Luang PrabangMandalayKolkata
PatnaDum Dum
Vadodara
Lucknow
AmritsarMultan
Goa Mangalore
Hanoi
Da Nang
Chiang MaiChiang Rai
LampangSukhothai
YangonNay Pyi Taw
Praslin
Antananarivo
Dakar
Bamako
Nouakchott
OujdaNador
Lisbon
TangiersFez
MarrakechOuarzazate
Agadir
Minneapolis La Crosse
Columbus BaltimorePhiladelphia
ClevelandPittsburghHarrisburg
Newark
BostonHartford
NY - La Guardia
Rochester
ToledoBu alo Westchester
SyracuseBurlington
OttawaMontreal
Halifax
St. Johns
Detroit
IndianapolisBloomington Champaign
Washington, D.C.
Raleigh (Durham)
Des MoinesDubuque
MadisonMilwaukeeWaterloo
Sioux City
Omaha Moline
Saint Louis Kansas CityEvansville
Louisville
LexingtonTulsa
DenverColorado Springs
Salt Lake City
RedmondLopez island
Eugene
San Jose
AlbuquerqueLubbock
Amarillo
NashvilleKnoxville
Charlotte DouglasGreensboro
Columbia
Memphis
Birmingham,Huntsville
Little RockGreenvilleMonroe
NW Arkansas
Atlanta
San Antonio
OklahomaGarden City
Lawton/Fort Sill
Miami
Cancun VaraderoHavana
San JuanAguadilla
Santo Domingo Ponce
Bogotá
OrlandoWest Palm Beach
Fort LauderdaleTampaBradenton
Fort Myers
AustinWaco
Killeen/Fort Hood AlexandriaCollege StationMontgomeryBaton Rouge
Gulfport
Abilene
Houston
BrownsvilleMcAllen/MissionLaredo
Durango
Corpus ChristiBeaumontNew Orleans
Lafayette
Las VegasBurbank
Tucson MidlandEl Paso
San Francisco
Los AngelesSan Diego
OntarioSanta Barbara
PhoenixLong Beach
SeattlePortland
RenoSacramento
Oakland
Vancouver
Fort McMurray
ReginaWinnipeg
Saskatoon
Covington
Prague
Krasnodar
Rostov
Sochi
St. Petersburg
RigaBillund
Goteborg
BarcelonaMadrid
Helsinki
LappeenrantaTurku
AalesundBergen
Stockholm-ArlandaStavanger
Shetland Islands
KirkwallOslo
Copenhagen
HamburgBirmingham
Kazan
Samara
Kiev BorispolKharkiv
Gothenburg
StockholmHelsinkiOslo
Östersund Sundsvall
Umeå
Copenhagen
PragueNürnberg
Rotterdam
KosiceStuttgartLuxembourg
ZurichLugano
Innsbruck
Inverness Aberdeen
Belfast
RhodesThira
MykonosReggio CalabriaCatania
KerkyraLamezia Terme
Palermo
Irakleion
ThessalonikiBarcelona
LyonTorino
Madrid
Bucharest
Rome TiranaBari
Brindisi
AnconaPerugiaPescara
BolognaVenice VeniceLjubljana
SofiaAlexandroupolis
BirminghamLondon Stansted
AmsterdamBerlin Warsaw
Gdansk
Krakow
Budapest
Belgrade
Edinburgh
SouthamptonExeterNewquayJersey
Malta
CagliariOlbia
Isle of Mann
MarseilleToulouseBilbao
ViennaGraz
Salzburg
Palma de MallorcaAlicante
Ibiza
Glasgow
Kansas CitySioux Falls
Lisbon
London GatwickBristolCardi Cork
Shannon
Knock
Kerry
Bordeaux
NicePisa
Firenze
Stavanger
BillundDundee
NewcastleDurham
Berlin
Vilnius
Klaipeda
Vienna
Valencia
VientianeUdon Thani
KochiTakamatsu
Miyazaki
OitaNagasaki
ToyamaKomatsu
Akita
Manado
Emerald
Conakry
Malaga
Perth
SurabayaSurakarta
Balikpapan
Ujung Pandang
Labuan
Gaborone
Cape Town
FlorianopolisChapecoCuritibaNavegantes
Buenos Aires
Cordoba
San Miguel de Tucuman
Rawson
Rio GrandeUshuahiaRio Gallegos
MendozaSantiago
San Carlosde Bariloche
Foz Do IguaçuAsunción
Puerto Iguazu
Porto Alegre
Rio de Janeiro
Belo HorizonteVitoria
SalvadorBrasiliaGoiania
Maceió
RecifeNatal
FortalezaBelémManaus
LimaCuiaba
Durban
Maputo
East London
Port ElizabethGeorge
BujumburaBrazzaville
Pointe-Noire
Entebbe/Kampala
Djibouti
Kigali Malindi
LusakaVictoria Falls
Windhoek
HarareLivingstone
Banjul
Grand Rapids
Jacksonville
SavannahCharlestonOrange County
BlackpoolNottinghamEast MidlandsLiverpool
Norwich
Bournemouth
Porto
Faro
CasablancaMadeira
Dakar
Sal
ArrecifeLanzaroteTenerife
Fuerteventura
Funchal
Gran Canaria
BilbaoA CoruñaVigo
Praia
Bergen
Kjevik
Ålesund
Trondheim
FresnoMonterey
Tallin
Dallas
Medina
Brisbane
Melbourne
Sydney
Melbourne
Dammam
Jeddah
Damascus
Riyadh DohaBahrain
Abu Dhabi
Beirut
Banja Luka
Venice
KuwaitAmman
Tehran
Johannesburg
Khartoum
Cairo
CasablancaRabat
MunichFrankfurt
Stuttgart Kos
Düsseldorf
MilanGeneva
London
Athens
Paris
Dublin
Brussels
TorontoChicago
New York
ThiruvananthapuramKochi
Kozhikode
Delhi
MumbaiHyderabad
Bengaluru Chennai
Karachi
Kathmandu
Colombo
Dhaka
Chengdu
Hong Kong
ShanghaiLahoreIslamabad
Astana
NagoyaNarita
SeoulTokyo
Beijing
Manila
Jakarta
Bangkok
Kuala Lumpur
Singapore
Minsk
Moscow
Manchester
Istanbul
MunichFrankfurt
Düsseldorf
MilanGeneva
London
Athens
Larnaca
Paris
Dublin
Brussels
Manchester
Istanbul
Malé
SeychellesDar es Salaam
Nairobi
Lagos
AhmedabadMuscat
São Paulo
Ho Chi Minh City
Amsterdam
Edinburgh
Mahé
Sana’a
Ufa ChelyabinskYekaterinburg
Ouagadougou
Malta
YaoundeCotonou
Perm
OmskNovosibirsk
Krasnojarsk
Novy Urengoy
Douala
Belgrade
Tbilisi
Zurich
Rome
Jaipur
MAP KEY (December 2016)
Etihad DestinationsCodeshare Partner DestinationsEtihad Future DestinationsEtihad Unique Cargo DestinationsRound-the-World freighter service
Europe Network
PodgoricaBrindisi
CagliariTirana Sabiha Gökçen
SarajevoSplit Dubrovnik
5
OUR NETWORKFAST FACTS & FIGURESD
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Abu Dhabi, Ahmedabad, Amman, Amsterdam, Astana, Athens, Baghdad, Bahrain, Bangkok, Basra, Beijing, Beirut, Belgrade, Bengaluru (Bangalore), Brisbane, Brussels, Cairo, Calicut, Casablanca, Chengdu, Chennai, Chicago, Cochin, Colombo, Dallas, Damascus, Dammam, Dar es Salaam, Delhi, Dhaka, Doha, Dublin, Düsseldorf, Edinburgh, Entebbe, Erbil, Frankfurt, Geneva, Ho Chi Minh City, Hong Kong, Hyderabad, Islamabad, Istanbul (Atatürk), Istanbul (Sabiha Gökçen), Jaipur, Jakarta, Jeddah, Johannesburg, Karachi, Kathmandu, Khartoum, Kolkata, Kuala Lumpur, Kuwait, Lagos, Lahore, London Heathrow, Los Angeles, Madrid, Mahé, Malé, Manchester, Manila, Medina, Melbourne, Milan, Minsk,
Moscow, Mumbai, Munich, Muscat, Nagoya, Nairobi, New York, Paris, Perth, Peshawar, Phuket, Rabat, Riyadh, Rome, Sana’a, San Francisco, São Paulo, Seoul, Shanghai, Singapore, Sydney, Tehran, Thiruvananthapuram, Tokyo, Toronto, Tripoli, Venice, Washington, D.C. and Zürich.
The airline also operates scheduled cargo services to the following freighter-only destinations that include: Addis Ababa, Almaty, Barbados, Bogotá, Columbus, Djibouti, Eldoret, Guangzhou, Hahn, Hanoi, London Stansted (UK), Maastricht, San Juan, Sharjah, Tbilisi and Zaragoza.
Etihad Airways currently serves more than 110 existing or announced passenger and cargo destinations in 62 countries, including:
6
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6
OUR PEOPLEEtihad Airways is one of the world’s leading airlines, and its continued success will be driven by its people, and its ability to source, develop, engage and deliver a highly-focused, multicultural workforce that is committed to its customers, and to each other.
Etihad Airways(inc subsidiaries)
26,635
Etihad Regional234
airberlin8,352
Air Seychelles800
Jet Airways14,483
Virgin Australia9,400
Alitalia11,519
Air Serbia1,676
TOTAL EMPLOYEES: 26,635(150 nationalities)
2,146
6,505
6,377
11,140
2,615
Etihad AirwaysEmployees(20,130)
International
Total subsidiaries& JVs
Pilots Crew
Core Sta�UAE
Based(17,984)
EY & EQUITY PARTNER HEADCOUNT: 73,099EMIRATI EMPLOYEES: 2,924(29% of core workforce)
In Training Programmes(excluding cadets)
Senior Executives& Managers Pilots & Crew
Cadets
Core Sta�
On InternationalAssignment
957
439 197
111
923
408
201420132012201120102009200820072006 2015 0
5
10
15
20
25
30
2016DEC
UAE National Sourcing & Development As the UAE’s national airline, Etihad Airways is committed to building a successful Emirati workforce (currently 29 per cent of the core workforce) with strong career paths to develop sustainable human resources for Etihad Airways and the UAE.
EMPLOYEE GROWTH (’000 Persons)
7
FAST FACTS & FIGURESDE
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OUR COMMUNITYEtihad Aviation Group (EAG) and its equity airline partners will provide a contribution of up to US$ 9.6 billion to the Abu Dhabi economy in 2016, according to the latest study released by leading global advisory firm, Oxford Economics Group.
Core Economic Contribution:In 2016 the Group and its partners will deliver a core economic contribution of US 7.4$ billion and support 62,100 jobs through core operations.
Economic Contribution:The Group and its partners will deliver a core economic contribution of US 7.4$ billion and a tourism contribution of US 2.2$billion in 2016.
Enabled Tourism Contribution: The services provided by Etihad Airways and partners around the world act as a critical facilitator for the Abu Dhabi’s tourism industry.
The tourism facilitated by Etihad Airways and its partners will contribute US$ 2.2 billion and 29,600 jobs in 2016.
In 2016 Etihad Airways and its partners’ contribution to Abu Dhabi’s air connectivity will boost the emirate’s productivity by US 17.0$ billion.
This constitutes 5.9 per cent of Abu Dhabi Gross Domestic Product (GDP) and is equivalent to 195,600 jobs in the emirate.
Enabled TourismCore Partner Airlines
US$ billion (2016 prices)
2016 2017 2018 2019 2020 2021 2022 2023 2024
9.6
Connectivity Impact:
2016 2017 2018 2019 2020 2021 2022 2023 2024
17.0
Etihad Airways
18.2
US$ billion (2016 prices)
27.1
Etihad Airways and its partners continue to play an importantrole in improving air links between Abu Dhabi and the rest of the global economy.
30
25
20
15
10
5
0
20
15
10
5
0
8
FAST FACTS & FIGURESD
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6
AirlineRatings.com Airline Excellence Awards 2017: � Best First Class� Best Long Haul Airline Middle-East & Africa
World Travel Awards Middle East 2016:� Middle East’s Leading Airline� Middle East’s Leading Airline - First Class� Middle East's Leading Airport Lounge� Middle East’s Leading Cabin Crew
Annual TTG Travel Awards 2016:� Best Airline - Business Class
Air Cargo Week Awards 2016:� Cargo Airline of the Year
2016 Travel Agents’ Association of New Zealand (TAANZ) National Travel Industry Awards: � Best International Airline - O�ine
Skytrax World Airline Awards:� World’s Best First Class Airline� World’s Best First Class Airline Seat � World’s Best First Class Onboard Catering
Treasury Today Adam Smith Awards: � Top Treasury Team� Best Financing Solution� Best Cash Management Solution
Chartered Institute of Procurement& Supply (MENA): � Best International Project of the Year Award 2016
Telegraph Ultra Travel Awards 2016(Ultras):� Most Innovative Airline of the Last 10 Years
Business Traveller Awards, Middle East 2016:� Best First Class� Best Frequent Flyer
Association of CorporateTreasurers – Middle East: � Best Large Treasury Team Award 2016� Corporate Finance Deal of the Year 2016 (EAP)
Freddie Awards 2016:� Best A�nity Covered Card - (ADIB Etihad Guest Card)
Airfinance Journal:� Innovative Deal of the Year
Aircraft Interiors Expo 2016:� Crystal Cabin Award
Inflight Awards:� Best Airline In-Flight Entertainment and Connectivity (IFEC)
International Financing Reviewmagazine:� Emerging Europe, Middle East and Africa ‘Bond of the Year’ Award
Air Transport World Awards 2016:� Airline of the Year
AirlineRatings.com Airline Excellence Awards 2017: � Best First Class� Best Long Haul Airline Middle-East & Africa
World Travel Awards Middle East 2016:� Middle East’s Leading Airline� Middle East’s Leading Airline - First Class� Middle East's Leading Airport Lounge� Middle East’s Leading Cabin Crew
Annual TTG Travel Awards 2016:� Best Airline - Business Class
Air Cargo Week Awards 2016:� Cargo Airline of the Year
2016 Travel Agents’ Association of New Zealand (TAANZ) National Travel Industry Awards: � Best International Airline - O�ine
Skytrax World Airline Awards:� World’s Best First Class Airline� World’s Best First Class Airline Seat � World’s Best First Class Onboard Catering
Treasury Today Adam Smith Awards: � Top Treasury Team� Best Financing Solution� Best Cash Management Solution
Chartered Institute of Procurement& Supply (MENA): � Best International Project of the Year Award 2016
Telegraph Ultra Travel Awards 2016(Ultras):� Most Innovative Airline of the Last 10 Years
Business Traveller Awards, Middle East 2016:� Best First Class� Best Frequent Flyer
Association of CorporateTreasurers – Middle East: � Best Large Treasury Team Award 2016� Corporate Finance Deal of the Year 2016 (EAP)
Freddie Awards 2016:� Best A�nity Covered Card - (ADIB Etihad Guest Card)
Airfinance Journal:� Innovative Deal of the Year
Aircraft Interiors Expo 2016:� Crystal Cabin Award
Inflight Awards:� Best Airline In-Flight Entertainment and Connectivity (IFEC)
International Financing Reviewmagazine:� Emerging Europe, Middle East and Africa ‘Bond of the Year’ Award
Air Transport World Awards 2016:� Airline of the Year
OUR LATEST AWARDS