Download - Excellence checklist action august 2013
Health, Exercise and Lifestyle Health, Exercise and Lifestyle ProfessionalProfessional
Checklist of Checklist of ExcellenceExcellence
To Assist You on your Journey to To Assist You on your Journey to Being a Top Level Fitness Being a Top Level Fitness
ProfessionalProfessional
All the MAX Standards are in place to All the MAX Standards are in place to raise the professional standards of the raise the professional standards of the fitness PROFESSION so YOU are taken fitness PROFESSION so YOU are taken
seriously , as a fitness professionalseriously , as a fitness professional!!
All the MAX All the MAX professional professional standards are standards are designed to designed to make YOU a make YOU a top level top level professionalprofessional
AND you can AND you can WIN AWARDS WIN AWARDS at MAX when at MAX when you do!!you do!!
3 awards: 3 awards: 1.1.The Excellence AwardThe Excellence Award2.2.The Most Professionally Presented The Most Professionally Presented AwardAward3.3.The POWERCLEANER Award The POWERCLEANER Award
Health, Exercise Health, Exercise and Lifestyle and Lifestyle
Professional of Professional of ExcellenceExcellence CriteriaCriteriaThis award is chosen very carefully This award is chosen very carefully
by YOU, and then the MAX Team by YOU, and then the MAX Team and is based on the Non-and is based on the Non-Negotiable Traits of a Superb Negotiable Traits of a Superb Health, Exercise and Lifestyle Health, Exercise and Lifestyle Professional. Professional.
If you do not vote-there will be no If you do not vote-there will be no awards given that strong (week) awards given that strong (week)
Most Most Professionally Professionally
Presented Presented
POWERCLEANEPOWERCLEANER R
Voting for Voting for Excellence Awards Excellence Awards
Voting…Voting…• No votes from your class-no No votes from your class-no awards awards given given• The MAX team nominates & The MAX team nominates & votevote if you have if you have• You can vote for a classmateYou can vote for a classmate• You can vote for yourselfYou can vote for yourself (Email Rowie @ (Email Rowie @ [email protected]))• You can be voted for and be You can be voted for and be awarded more than once, awarded more than once, -we are looking for outstanding -we are looking for outstanding students who will become students who will become superb superb MAX MAX Health, Exercise and Health, Exercise and Lifestyle Lifestyle Professional Professionalss• You must be a College award You must be a College award winnerwinner to be awarded at Graduation as to be awarded at Graduation as the MAX H the MAX Health, Exercise and ealth, Exercise and Lifestyle Professional Lifestyle Professional of the of the Year!!Year!!
Non-Non-
NegotiableNegotiable Professional Professional
Dress Dress StandardsStandards
For the For the ultimate ultimate FitnessFitness
ProfessionalProfessional
You will need You will need to wear your to wear your full corporate full corporate suit…suit…All day-jacket on at all All day-jacket on at all timestimesName Badge at all Name Badge at all timestimesShiny black, fully closed in Shiny black, fully closed in shoes and black socks shoes and black socks (guys)(guys)Top button done upTop button done upNo butts, boobies or No butts, boobies or biceps showingbiceps showingNo t-shirts or stretch tops No t-shirts or stretch tops (ladies)(ladies)The MAX scarf/tie when we The MAX scarf/tie when we go on excursionsgo on excursions
NOTE: if you lower any of the NOTE: if you lower any of the standards you will be standards you will be lowering the standards of lowering the standards of your new professionyour new profession
Your Your Prac Prac
UniformUniformYou will need it You will need it everyday?everyday?•Your professional uniform polo Your professional uniform polo shirtshirt•Long black corporate pants, Long black corporate pants, namename badge, shiny black shoes and badge, shiny black shoes and blackblack socks (indoor prac) socks (indoor prac)• Knee length Knee length blackblack (with no (with no added added colours) shorts, white socks colours) shorts, white socks (with (with shorts only) & Clean shorts only) & Clean black/whiteblack/white or Blue sports shoes (outdoor or Blue sports shoes (outdoor prac)prac)• Long sleeve shirt and longLong sleeve shirt and long tights or track pants if you tights or track pants if you have have tattoos on your arms or legs tattoos on your arms or legs
NOTE: if you lower any of the NOTE: if you lower any of the standards you cannot attend classstandards you cannot attend class
Present WellPresent Well& SMELL & SMELL Great!! Great!! We have an deodorant, We have an deodorant,
toothpaste etc in your toothpaste etc in your College-please use it and College-please use it and ask other people to use it ask other people to use it
if required- a smelly if required- a smelly Personal Trainer, with Personal Trainer, with
bad breath is very bad breath is very unlikely to have any unlikely to have any
clients!! clients!!
Clean, corporate cut, corporate Clean, corporate cut, corporate hairstyle. Short hair for the men hairstyle. Short hair for the men & clean shaven-NO facial hair. & clean shaven-NO facial hair. Ladies, your long hair must be Ladies, your long hair must be tied up for practical sessionstied up for practical sessions
Ladies: Only one piece of Ladies: Only one piece of jewellery on each spot…jewellery on each spot…1 bracelet on each arm, one 1 bracelet on each arm, one ring on each hand, no thumb ring on each hand, no thumb rings, only one earring each ear, rings, only one earring each ear, no dangles (ladies only)no dangles (ladies only)
No tattoos or piercings showing No tattoos or piercings showing (tongue’s and inner ears (tongue’s and inner ears included))included))
Corporate make-up (ladies)Corporate make-up (ladies)-Red or clear nail polish only-Red or clear nail polish only
Top Level Presentation Standards for a Top Level Presentation Standards for a Professional Professional
NOTE: if you lower any of the NOTE: if you lower any of the standards you will be lowering the standards you will be lowering the professional professional standards of your new profession. Do standards of your new profession. Do it twice at MAX and we will need to it twice at MAX and we will need to transfer you to AT HOME Learningtransfer you to AT HOME Learning
As from As from today, YOU today, YOU are a are a Health, Health, Exercise and Exercise and Lifestyle Lifestyle ProfessionalProfessional!!!!Please dress like one, Please dress like one, even when you are not in even when you are not in the College and think the College and think about who you could about who you could meet on your way to and meet on your way to and from the college?from the college?
Professional Professional PunctualityPunctuality
Fitness Fitness PROFESSIONALS PROFESSIONALS are always on are always on time!!time!!
If your Personal Trainer If your Personal Trainer arrives late, you will arrives late, you will feel disrespected-We feel disrespected-We are always on time at are always on time at MAX to make sure we MAX to make sure we are as top level are as top level professionalsprofessionals
BEING BEING Here…Here…
If you did not tell your client you were If you did not tell your client you were not available to train them-would you let not available to train them-would you let them know? How much notice would you them know? How much notice would you give them?give them?Would they worry about you if you said Would they worry about you if you said you were coming and you didn’t show you were coming and you didn’t show up?up?
Lets practice now-if you are not coming Lets practice now-if you are not coming to class, you must call your college to let to class, you must call your college to let us knowus know
Good Manners Good Manners
Professional Professional Etiquette means Etiquette means you will ALWAYS you will ALWAYS
call your call your international international
College Coach if College Coach if you are unable to you are unable to
attend class?attend class?They will worry about you They will worry about you
until they hear from until they hear from you !!you !!
To Graduate as a Superb MAX To Graduate as a Superb MAX Health, Exercise and Lifestyle Health, Exercise and Lifestyle ProfessionalProfessional –you must attend –you must attend all 96 of your classes to all 96 of your classes to GraduateGraduate
A missed session can be made up by A missed session can be made up by an online session in your college with an online session in your college with a 5 point report to be included in your a 5 point report to be included in your final assessments and signed off by final assessments and signed off by your International Fitness Business your International Fitness Business Coach Coach
If your If your client client
misses a PT misses a PT session, session, they will they will
not get the not get the fastest fastest resultsresults
Mobile PhonesMobile PhonesWould you train with, Would you train with, invest money in a invest money in a professional person who professional person who answers their phone, answers their phone, sends and receives text sends and receives text messages and checks messages and checks their Facebook during the their Facebook during the time you are paying time you are paying them?them?
Lets get it right at MAX so Lets get it right at MAX so you never get it wrong you never get it wrong when you have a paying when you have a paying client!! client!! If your phone rings in If your phone rings in class you must make a class you must make a donation to the donation to the RSPCA/SPCA and leave RSPCA/SPCA and leave the classroom-you can the classroom-you can return for the next sessionreturn for the next session
A messy PT studio is not A messy PT studio is not attractive or attractive or professional-Start NOW professional-Start NOW and keep your MAX PT Studio/ College and keep your MAX PT Studio/ College clean, tidy and your bags away, suits hung clean, tidy and your bags away, suits hung up. No bags lying around the PT Studio so up. No bags lying around the PT Studio so none in the MAX Boardroom!!none in the MAX Boardroom!!
Professionals never leave their things lying around!!Professionals never leave their things lying around!!
MAX College Help MAX College Help Desk timesDesk times
Come in early for breakfast or a snackCome in early for breakfast or a snack
•8am-3.30pm MagicalDAY (Mon)
•8am-6.30 pm TERRIFICday (Tues)
•8am-3.30pm WOWDAY (Wed)
12 noon-8pmThankfulDAY (Thurs)XTS Excellence Training Sessions. Your College is the MAX Personal Training Studio Manager today!!
•FUNDAY (Fri) & SoooooperDAY (Sat) are MAX PLAY AWAY DAYS•8am-11am SparkleDAY (Sun)
XTS – XTS – Extra Extra
Training Training SessionsSessions
THANKFULday (Thurs)
12 noon-8pm
Your MAX College is a fully functional Personal Trainer Studio You can a train your clients(completed sessions 1-55)
You must be trained by a MAX Team Player
You must complete your practical assessments during XTS days
You can practice your PT skills by training each other
• Day time classes start at 8.30am sharp
• Play Lunch / Morning Tea / ¼ time: 11am
• Lunch / ½ time: 12.30pm-1.15pm (45 mins)
• Play Lunch / Afternoon Tea /3¼ time: 3.30pm
• POWERCLEAN : 5.30pm
• Evening Classes start at 6pm Sharp
• ½ time is at 7.30pm
•POWERCLEAN @ 9pm (all day on
THANKFULday (Thurs) and a big one at 8pm
Class/Break Class/Break TimesTimes
Power Power CleanCleanWe clean your We clean your
International International College together, College together, with a cleaning with a cleaning checklist, everyday checklist, everyday before you leave. before you leave.
All MAX All MAX Health, Health, Exercise and Exercise and Lifestyle Lifestyle ProfessionalProfessionals have s have a have Soooooper a have Soooooper Clean Fitness Clean Fitness Facility, gym, Facility, gym, health club or health club or Personal Training Personal Training studio!!studio!!
Your Your TextbooksTextbooksAll you need to All you need to
study and learn is study and learn is online…online…TextbooksTextbooksPowerPointsPowerPointsAll your All your assessments All assessments All the MAX Diploma the MAX Diploma Sessions have Sessions have been filmed in been filmed in real time-real time-please watch please watch multiple times for multiple times for accelerated learningaccelerated learning
All done online until your All done online until your final written and practical final written and practical evaluationevaluation
All must be completed All must be completed before you can complete before you can complete your Final your Final written and practical written and practical evaluationevaluation
Keep them up-to-date with Keep them up-to-date with the sessions you are the sessions you are studyingstudying
Your MAX Knowledge Your MAX Knowledge Checks, assessments and Checks, assessments and evaluations evaluations
Accelerated Accelerated LearningLearningWe teach all of the We teach all of the
really important really important concepts visually, concepts visually, auditory and by auditory and by
doing… Enjoy our doing… Enjoy our unique fun dances and unique fun dances and
games to help you games to help you remember the remember the
important stuff!!important stuff!!
And when you are And when you are teaching your clients teaching your clients how to achieve their how to achieve their
goals-please use all of goals-please use all of the learning styles the learning styles
too!! too!!
Accelerated SuccessAccelerated Success““Goals that do not get set,Goals that do not get set, do not get achieved!” do not get achieved!”
• At the start of all MAX classes, At the start of all MAX classes, to practice your chatting to practice your chatting skills, and to share your goals with people who want skills, and to share your goals with people who want to helpto help you achieve them, have your goals ready to share... you achieve them, have your goals ready to share...• In the present tenseIn the present tense
• With passion and beliefWith passion and belief
• With energy and enthusiasmWith energy and enthusiasm
• Your whole class and the MAX Team can help you Your whole class and the MAX Team can help you focus onfocus on and achieve your goal!! and achieve your goal!!
Brain BreaksBrain Breaks
We get you up & MOVING every We get you up & MOVING every 20-30 minutes to make sure your brain is fresh and 20-30 minutes to make sure your brain is fresh and
always soaking up as much as possible-please pick a time always soaking up as much as possible-please pick a time keeper?keeper?
Accelerated LearningAccelerated Learning
Seat ChangesSeat ChangesWe need you to change seats after every break-great for your We need you to change seats after every break-great for your
communication skills, safer for your neck… communication skills, safer for your neck… And a BIG part of being a Professional – you can communicate And a BIG part of being a Professional – you can communicate
superbly with everyone!!superbly with everyone!!
YourYour First First Aid Aid Online Online questionsquestionsYou must have it You must have it completed them completed them before you attend before you attend First Aid, practical First Aid, practical sessions in class. sessions in class.
Prac Session Prac Session Training PartnersTraining Partners
You must train ALL You must train ALL the people in your the people in your
class and people class and people from other classes-from other classes-
Swap training Swap training partners every partners every
practical session. A practical session. A true Professional true Professional can look after all can look after all
the people in their the people in their lives, not just the lives, not just the
ones they know ones they know and like best!! and like best!!
MAX Professional MAX Professional Under 18Under 18
Legal Requirement…Legal Requirement… If we take If we take you to a training location away you to a training location away
from your College you will need to from your College you will need to travel with the International travel with the International Fitness Business Coach and Fitness Business Coach and
another adult. As a group we will another adult. As a group we will organise to car pool so we can all organise to car pool so we can all
travel together.travel together.
Preparing You Preparing You For The Fitness For The Fitness
Profession Profession
•Your classes will often be visited by guests from the profession of Your classes will often be visited by guests from the profession of fitness-to fitness-to share all the opportunities available to you share all the opportunities available to you
•You will visit Health Clubs, Gyms, PT Studios, the Supermarket and the You will visit Health Clubs, Gyms, PT Studios, the Supermarket and the top endtop end designer stores to study customer service designer stores to study customer service
•We do prac sessions outside, in the park, at the beach, even in the We do prac sessions outside, in the park, at the beach, even in the dark-we aredark-we are training you for every fitness business scenario training you for every fitness business scenario
Jump Quiz DaysJump Quiz Days• Every TerrificDAY Every TerrificDAY (Tues) (Tues) • Great prizesGreat prizes• A fun way to learnA fun way to learn• Part of your finalPart of your final evaluation as a evaluation as a Health,Health, Exercise and Exercise and Lifestyle Lifestyle Professional Professional (your ability to (your ability to participate effectively in a team activity)participate effectively in a team activity)
AND a Fun thing to do in your AND a Fun thing to do in your Personal Training Studio or on Personal Training Studio or on a gym floor too!!a gym floor too!!
Giving Giving STRONG STRONG (Week)(Week)
The last strong (week) of every month in The last strong (week) of every month in your International College: The goal is to your International College: The goal is to
raise raise 1 Million $$$ for the SPCA/RSPCA every 1 Million $$$ for the SPCA/RSPCA every
year year Please help us xxPlease help us xx
Cheers, Cheers, ThankyoThankyo
u and u and AppreciatiAppreciati
onon
Please use it Please use it daily to thank daily to thank
your classmates your classmates
Cheers & ChallengesCheers & Challenges
Giving and receiving feedforward is a major key Giving and receiving feedforward is a major key to being a Professional Person-always ask for to being a Professional Person-always ask for
more!!more!!
Feedforward Feedforward (back) is (back) is
the breakfast the breakfast of championsof champions
For your For your PEOPLEPEOPLECheers & Cheers & ChallengChalleng
eses
A professional will go directly to the PERSON and A professional will go directly to the PERSON and give them specific, immediate feedforward.give them specific, immediate feedforward.
You would like your Personal Training Clients to You would like your Personal Training Clients to come to YOU, not whine to someone else about come to YOU, not whine to someone else about
YOU!! YOU!!
For your For your THINGSTHINGSCheers & ChallengesCheers & Challenges
Please email Rowie directly Please email Rowie directly
[email protected]@maxfitnesscollege.comom
Your Your Student Student
Loan Loan EnquiriesEnquiries
The only thing that your MAX Team The only thing that your MAX Team cannot help you with!!cannot help you with!!
Please email Please email
[email protected]@go2finance.co.nz For all your student loan
enquiries
How to Keep How to Keep Updated Updated Read your MAXnewz letter every
week
Read your table signs, Plasma and
Notice-board EVERY Strong (week)
Visit the website every day
Read your MAXimum RESULTS Magazine
Attend XTS for the whole session
Call Rowie if you have any questions
NZ: 021 481 444 or email her at [email protected]
Our Website & Our Website & DanceDance
www.maxfitnesscollege.cwww.maxfitnesscollege.comom
Please visit us
everyday to keep
up-to-date xx
Ask your Ask your College Coach College Coach
where where to go and what to go and what
to doto do
Emergency Emergency EvacuationEvacuation
Fire Extinguishers & Fire Extinguishers & First Aid KitsFirst Aid Kits
Ask Ask your your College College Coach Coach what to what to dodo
Please let us know if the toilets are Please let us know if the toilets are ever dirty or un-stocked so we can ever dirty or un-stocked so we can
sort them quickly!! sort them quickly!!
Where to tinkle...Where to tinkle...
ToiletsToilets
ParkingParking
Where can I park?Where can I park?
Your FoodYour FoodPlease use the Please use the fridge for all fridge for all your meals and your meals and please empty it please empty it out before you out before you go home-go home- as you as you will if you are a Team will if you are a Team Player in a Health Club Player in a Health Club or Personal Trainer or Personal Trainer Studio.Studio.
We empty the fridges We empty the fridges at 5.30pm & 9pm at 5.30pm & 9pm everyday and you will everyday and you will too at your fitness too at your fitness facility-dirty, messy facility-dirty, messy fridges are not nice fridges are not nice anywhere!!anywhere!!
Superb EtiquetteSuperb EtiquetteNo Food in the Boardroom or No Food in the Boardroom or
the Skills centrethe Skills centre
Treats & SnacksTreats & SnacksThis is your home away This is your home away
from home so please from home so please help yourself to the help yourself to the
treats and snacks we treats and snacks we provide everyday. If provide everyday. If
there is a special treat there is a special treat you would like, please you would like, please let your College Coach let your College Coach
know…know…
We do this so We do this so feel how WOW it feel how WOW it
will be for your will be for your clients in your clients in your Health Club or Health Club or
PT StudioPT Studio
Why always have lollies, chocolates
and biscuits as well as fruit, toast
and cereal?
All treats are YOUR choice…You don’t have to eat anything or you
can eat everything and please remember, other
people will have different tastes to you
Treats & SnacksTreats & Snacks
SmokingSmoking
Can I smoke Can I smoke in or around in or around the College?the College?
NO!!NO!!
AlcoholAlcohol
Alcohol on your Alcohol on your breath-breath-
NO CLASS for NO CLASS for you today!!you today!!
Found PropertyFound Property
It stays in theIt stays in the FOUND FOUND
PROPERTYPROPERTY Box until SparkleDAY Box until SparkleDAY
(Sun) (Sun) Then EVERYTHING Then EVERYTHING
gets given to charitygets given to charity
Headache TabletsHeadache Tablets
One of the only One of the only things your MAX things your MAX
TEAM TEAM cannot give youcannot give you
Please don’t ask xxPlease don’t ask xx
Dating a MAX Team PlayerDating a MAX Team Player ?
Please No-until after Graduation!Please No-until after Graduation!
MAX MAX MASTERYMASTERY
The top The top 1% of MAX 1% of MAX GraduatesGraduates
-will you -will you be a MAX be a MAX MASTER?MASTER?
MAX MASTERYMAX MASTERY
· All your Diploma sessions attended with the 12 week fulltime and 24 week part-time timeframe-no missed sessions!!
· All online and practical assessments completed the day you complete all 96 Diploma Sessions
· The final written evaluation completed at Session 95 (or Session 64 for MAX Health, Exercise and Lifestyle Professionals who begin the Diploma Program at Session 65)•A perfect, “Venture Capitalist” (why people should do business with you chat at session 96)
· The Final PT (Practical) Evaluation completed and you are, “Profession Ready and Confident” with in 7 days, of the last day of your Diploma Program Time-frame
YOUR GraduationYOUR Graduation
To To GraduateGraduate
You must attend every You must attend every Diploma Session 1-96 Diploma Session 1-96
All your ONLINE All your ONLINE assessments must be assessments must be
completedcompleted
You must have achieved You must have achieved 100% success in your final 100% success in your final
written and practical written and practical evaluationsevaluations
Your student Loan must be Your student Loan must be completecomplete
Celebrate With ALL Your Family & Celebrate With ALL Your Family & Friends!!Friends!!
YES, you can invite them ALLYES, you can invite them ALL
Lifetime Lifetime EducationEducation
Please don’t feel like you Please don’t feel like you need to complete your need to complete your program quickly or with the program quickly or with the class you begin with. You class you begin with. You have 12 months to complete have 12 months to complete your first Diploma and when your first Diploma and when you have Graduated, you you have Graduated, you can re-sit/ refresh all or part can re-sit/ refresh all or part of the Diploma, watch it all of the Diploma, watch it all again online, keep visiting again online, keep visiting your college and come to your college and come to XTS and MAXCLUBS for a XTS and MAXCLUBS for a lifetime for free! lifetime for free!
Your Advanced Business Your Advanced Business Diploma Diploma
Your Advanced Fitness Business Your Advanced Fitness Business Diploma is THE Most exciting part of Diploma is THE Most exciting part of your MAX Education: your MAX Education: •Ongoing help and support for your Ongoing help and support for your fitness business / careerfitness business / career•12 private mentor sessions as soon 12 private mentor sessions as soon as you have completed all the as you have completed all the requirements to Graduate from The requirements to Graduate from The First Business DiplomaFirst Business Diploma•A n Advanced Diploma in Business A n Advanced Diploma in Business to keep you at the top level of All to keep you at the top level of All Fitness Professionals in the world!!Fitness Professionals in the world!!•The opportunity to Graduate twiceThe opportunity to Graduate twice
Welcome to the Welcome to the most most
Rewarding Rewarding Career in the Career in the
worldworld
Meet ABEMeet ABEHead Trainer at Head Trainer at
TOMFIT, full-time TOMFIT, full-time MAX MAX Health, Health, Exercise and Exercise and
Lifestyle Lifestyle ProfessionalProfessional