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Evolving Enabling Services through adaptive technology
Health Facilities Scotland Session 4B
Gordon Reid, IT Manager Heath FM John Lee, Clinical Solutions Director Friday 8th November 2013
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Evolving ‘Enabling Services’ through adopting technology
Model T Ford Electric cars Nightingale wards Single bed rooms
Specialist printers DIY, WIFI printing
1900 Life’s only constant is change 2013
Multi use corridors Patient, staff, visitors only
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95,115m2
(15 football pitches)
860 Beds
(50% single rooms)
3 year construction Total cost £400m
2 Hospitals Transferred (Stirling & Falkirk)
16 FM Services
Forth Valley Royal Hospital – Key Facts
Services Provided
•Ward Housekeeping •Security •Car Park Management •Helpdesk •Reception •General Services •Switchboard •Estates
•Portering •Linen •Waste Management •Domestic •Grounds & Gardens •Pest Control •Utilities •Catering
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Why should we embrace technology and innovation?
INNOVATION &
TECHNOLOGY
Easier & more efficient
Enable new possibilities
Reduce risk and safety
challenges
Enable our staff to excel
Data capture analysis and
trending
Improved response &
customer experience
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Technologies used with in the Enabling Services FM space...
Mail Matrix
PDA Meal Ordering
Hologram
in:touch
Logistic Robots
Added since service commencement
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95,115m2
(15 football pitches)
860 Beds
(50% single rooms)
2 Hospitals Transferred (Stirling & Falkirk)
16 FM Services
AGVs ~ Would we do it again?
Safety
Improved Infection Control
Segregated Flow
Reduced building damage
Business Case delivered
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95,115m2
(15 football pitches)
Mail Matrix
16 FM Services
Manual Handling
Service Requirement
Quality and Efficiency
Flexibility
Business Case delivered
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95,115m2
(15 football pitches)
860 Beds
(50% single rooms)
EVA / Hologram
Welcomes you to the hospital
Communicates key health messages
Pushes Restaurant sales
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in:touch
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Extended Leadership Team
Leadership Team
Front Line Staff
Contract Director
Customers – Patients and Visitors
Enhancing the patient experience
“Patient at the heart of everything we do”
Evolving ‘Enabling Services’ through adaptive technology
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Tomorrow's World
What do we have in development •Tablet meal order and provisions
•From PDA to Smart watches •Continue to develop / maximising using WIFI to enhance FM services