How to Evaluate

Payment Processors

Presented by:

Presenter:

Lila Pigott

Solutions Analyst

Q&A:

Lila Pigott and

Cat Monaghan

A payment processor is a service that

processed credit card payments. Processing

includes verification of available funds and

anti-fraud measures.

What is a Payment Processor?

Why Are We Talking About

Payment Processors?

• Most nonprofits use one

• Reevaluation may be required

based on changing organizational

needs

• What do you want it to do?

• How much does it cost?

• How easy is it to use?

The Big Three

Questions to Ask When You’re Picking a

Payment Processor

What Do You Want It To Do?

• Payment types

• Volume

• Integrated or unintegrated

What Do You Want It To Do?

Payment Types

• Donations

• Event Tickets

• Memberships

• Online Shopping Cart

• Peer to Peer Fundraising

• Recurring Payments

What do you want it to do?

Volume

• Low Volume: 90% of donations come in via

check. Five online donations per month.

• Increasing Volume: Online donations

increased from 50 to 75% of donation volume

over the past year. Processing time has

doubled for staff.

• Integrated: Event ticket purchases made

through website are automatically reflected

on the contact record of the purchaser in

database.

• Unintegrated: Books purchased via Paypal

through website. Staff manually associate

purchase with contact record in database.

What do you want it to do?

Integrated or Unintegrated

• Transaction fees

• Per transaction flat rate

• Flat rate event fee

• Per month flat rate

• Contract fees

How Much Does it Cost?

• The more it does, the more complex it is

• The ole’ time vs money conundrum

• It’s plug and play only up to a certain point

Create new event pages

Manage various donation funds

Multiple campaign pages

How Easy Is It To Use?

Payment Types

• Donations – PayPal, FirstGiving, IATS Brickwork, Click & Pledge,

Linvio Payment Connect, Network for Good

• Event Tickets – PayPal, Eventbrite*, Click & Pledge*, Brown Paper

Tickets, Acteva*, RegOnline, Cvent

• Memberships – MemberNation*, Click & Pledge*

• Online Shopping Cart – PayPal, Google Shopping Cart, Click &

Pledge* connector, Nexternal, Square

• Peer to Peer Fundraising – FirstGiving, Razu, Fundly*, StayClassy,

CauseVox, Kimbia*

• Mobile Giving – Mobile Giving Foundation, MobileCause, mGive,

Click & Pledge*

• Additional Processors – Authorize.net,

*Has Salesforce integration or integration is in progress.

Solution Comparison Selection limited to those than can integrate with Salesforce

Payment Processors* Donations Events Memberships Peer to Peer Online

Shopping Cart Mobile Giving

ActevaRSVP v

Click&Pledge v v v* v v

Common Ground v v v

Cvent v

Eventbrite v

IATS Brickwork v

Linvio Events v

Linvio Payment

Connect v

Nexternal v

RegOnline v

*Custom programming required

Questions?

info@idealistconsulting.com

800.889.8675

www.idealistconsulting.com